{"id":44555,"date":"2013-07-12T09:20:28","date_gmt":"2013-07-12T07:20:28","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=44555"},"modified":"2013-07-12T09:20:28","modified_gmt":"2013-07-12T07:20:28","slug":"mercedes-benz-sweet-service-and-telkom-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/mercedes-benz-sweet-service-and-telkom-sour-service-awards\/","title":{"rendered":"Mercedes Benz Sweet Service and TELKOM Sour Service Awards!"},"content":{"rendered":"

\"Mercedes<\/a>The Sweet Service Award<\/strong> goes to the Culemborg branch of Mercedes Benz, and its Workshop Manager Dean Guimaraes and the Service Bookings Clerk Karen October, for their excellent service in getting an oil leak and a problem with the roof opening and closing mechanism repaired. \u00a0Something that I feared would cost a few thousands, for the roof problem in particular, cost just under R1000. \u00a0Karen kept me up to date throughout, and ensured that the car did not have to stay at the workshop overnight for more than one day.\u00a0This is not the first Sweet Award for this branch.<\/p>\n

\"\"<\/a>The Sour Service Award<\/strong> goes to TELKOM, for its lack of business professionalism, in sending their customers an SMS at 3h00 to offer them the option to obtain their telephone invoices by e-mail!<\/p>\n

The <\/span>WhaleTales Sweet & Sour Service Awards<\/strong> are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at<\/span> whalecot@iafrica.com<\/a>.\u00a0\u00a0 Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the <\/span>WhaleTales <\/strong>newsletters on the <\/span>www.whalecottage.com<\/a> website.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award goes to the Culemborg branch of Mercedes Benz, and its Workshop Manager Dean Guimaraes and the Service Bookings Clerk Karen October, for their excellent service in getting an oil leak and a problem with the roof opening and closing mechanism repaired. \u00a0Something that I feared would cost a few thousands, for […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,124,248,21],"tags":[32378,19652,19651,1012,566,32373,1771],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t