{"id":5127,"date":"2009-12-04T10:29:29","date_gmt":"2009-12-04T08:29:29","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=5127"},"modified":"2009-12-04T10:29:29","modified_gmt":"2009-12-04T08:29:29","slug":"post-office-sweet-and-city-of-cape-town-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/post-office-sweet-and-city-of-cape-town-sour-service-awards\/","title":{"rendered":"Post Office Sweet and City of Cape Town Sour Service Awards"},"content":{"rendered":"

\"\"<\/a>The Sweet Service Award<\/strong> goes to Begum Harris of the V&A Waterfront branch of the Post Office.\u00a0\u00a0\u00a0Not only was the customer impressed with the Post Office being open after 17h00 (the Waterfront and Canal Walk branches stay open until 21h00!)\u00a0but was surprised\u00a0about the friendliness of Begum and her colleague,\u00a0delighted with the speed of\u00a0her service and impressed when Begum proactively asked if she could certify the photo-copies made of an ID document!\u00a0<\/p>\n

\u00a0<\/p>\n

\"\"<\/a>The Sour Service Award <\/strong>goes to the City of Cape Town’s Solid Waste department\u00a0dustbin staff, who are disturbing residents of Cape Town with requests for Christmas box donations,\u00a0as well as to their call centre.\u00a0\u00a0 Early\u00a0last month\u00a0the bell was rung by three different collectors\u00a0over two days, as well as\u00a0yesterday, and the illegal collections were reported to the City of Cape Town call centre.\u00a0\u00a0 The Call Centre demanded information about the wording on and colour of the truck and the vehicle registration number, to ensure that\u00a0they were\u00a0not bogus collectors.\u00a0\u00a0 One wonders why the City\u00a0does not have inspectors in the suburbs in which dustbin collection is taking place, to check on the behaviour of their staff.\u00a0 The resident was advised to photograph any further collectors, and to send the photograph to the City, so that it can prove that\u00a0the collectors do indeed work for the City, and so that disciplinary action can be taken against the staff!\u00a0\u00a0 The call centre staff are most unhelpful, and treat one as if one is not telling the truth.\u00a0\u00a0 One is not allowed to speak to the Solid Waste department directly.<\/p>\n

The WhaleTales Sweet & Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span>info@whalecottage.com<\/span><\/span><\/a>.\u00a0\u00a0 <\/span>Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales <\/span><\/strong>newsletters on the <\/span>www.whalecottage.com<\/span><\/a> website.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award goes to Begum Harris of the V&A Waterfront branch of the Post Office.\u00a0\u00a0\u00a0Not only was the customer impressed with the Post Office being open after 17h00 (the Waterfront and Canal Walk branches stay open until 21h00!)\u00a0but was surprised\u00a0about the friendliness of Begum and her colleague,\u00a0delighted with the speed of\u00a0her service and […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,124,248,21],"tags":[2898,1153,170,32378,257,2900,2389,2282,1593,32393,32373,2354],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t