{"id":56561,"date":"2014-05-09T10:43:45","date_gmt":"2014-05-09T08:43:45","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=56561"},"modified":"2014-05-09T10:43:45","modified_gmt":"2014-05-09T08:43:45","slug":"charlotte-rhys-sweet-service-and-myciti-bus-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/charlotte-rhys-sweet-service-and-myciti-bus-sour-service-awards\/","title":{"rendered":"Charlotte Rhys Sweet Service and MyCiTi Bus Sour Service Awards!"},"content":{"rendered":"

\"Charlotte<\/a>The Sweet Service Award<\/strong> goes to Sheryl at Charlotte Rhys, who offered to replace seven of their Room Spray bottles at no charge, when I asked to pass on the feedback to the owners of the company that the bottle for this fragrance type falls and breaks easily, being so light in its manufacture as well as its content.<\/p>\n

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\"My<\/a>The Sour Service Award<\/strong> goes to the MyCiTi Bus, for its continued problems to the detriment of its commuters, as reported in the Weekend Argus. <\/strong>\u00a0The buses on the Table View route to and from the Civic Centre appear to be overloaded, do not keep to the time schedule, and there are problems with MyConnect cards. \u00a0Commuters air their frustration and complaints on Facebook, Twitter, and on the local service complaint website Hellopeter.com. The addition of Du Noon to the Table View route appears to be the cause of the bus-overloading, which arrive already full at Table View headed for the City. \u00a0Previously the Table View commuters were happy with the service. \u00a0The City’s eight 18 meter and thirty 12 meter buses appear to not be enough to cope with the demand. \u00a0A driver said that overloading is the biggest problem: ‘The service is going down, it is poor now and not the same at all. It is because they don\u2019t care about the passengers at all’. \u00a0<\/em>The driver says that more 21 meter buses are required to cope with the demand. \u00a0At times the bus has more than 100 passengers, making the driving difficult and dangerous for the drivers too. Drivers are said to be ‘bombarded with complaints and queries every day<\/em>‘. \u00a0In the article Brett Herron, City of Cape Town Mayoral Committee Member for Transport, is quoted as saying that the commuter feedback reflected ‘teething problems’<\/em>, which would be addressed.\u00a0\u00a0<\/strong><\/p>\n

The\u00a0<\/span>WhaleTales Sweet & Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at\u00a0<\/span>\u00a0whalecot@iafrica.com<\/a>.\u00a0\u00a0 Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the\u00a0<\/span>WhaleTales\u00a0<\/strong>newsletters on the\u00a0<\/span>www.whalecottage.com<\/a>\u00a0website.<\/span><\/p>\n

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com<\/a><\/strong>\u00a0\u00a0Twitter: @WhaleCottage<\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award goes to Sheryl at Charlotte Rhys, who offered to replace seven of their Room Spray bottles at no charge, when I asked to pass on the feedback to the owners of the company that the bottle for this fragrance type falls and breaks easily, being so light in its manufacture as […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[7,3,124,22607,248],"tags":[18326,9875,32378,3683,12076,2381,24966,12526,24965,24964,24963,12061,200,1587,32373,24962],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t