{"id":82308,"date":"2016-11-25T10:16:25","date_gmt":"2016-11-25T08:16:25","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=82308"},"modified":"2016-11-25T10:17:17","modified_gmt":"2016-11-25T08:17:17","slug":"12-apostles-sweet-service-and-spill-brand-communications-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/12-apostles-sweet-service-and-spill-brand-communications-sour-service-awards\/","title":{"rendered":"12 Apostles Sweet Service and Spill Brand Communications Sour Service Awards!"},"content":{"rendered":"

\"image\"The Sweet Service Award<\/strong> goes to the Twelve Apostles Hotel & Spa and its Food & Beverage Manager Hilton Ruch, who assisted me in getting a table inside the Caf\u00e9 Grill, when the staff had said that only outside tables were available. He also personally made two dry cappuccinos for me, and then offered to find a slice of chocolate cake, which offer I did not decline! When I requested the bill, the staff said that it had been taken care of! I have been impressed in the past with Hilton walking the hotel’s restaurant and bar floors, checking on all the facilities it offers. <\/p>\n

\"spill-logo\"The Sour Service Award<\/strong> goes to Spill Brand Communications, and its co-owner Eamon McLoughlin, for slating a popular Cape Town restaurant on the Facebook page ‘Cape Town Restaurants: the good, bad, and nastyyyy… ‘,<\/em> but then sending a direct message to one of the owners, offering his company’s communication services to remedy the PR problem created by the harmful post. <\/p>\n

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.<\/h4>\n

Chris von Ulmenstein, WhaleTales Blog: www.whalecottage.com\/blog<\/a> Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: click here<\/a>  Instagram: @Chris_Ulmenstein<\/strong><\/h3>\n

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The Sweet Service Award goes to the Twelve Apostles Hotel & Spa and its Food & Beverage Manager Hilton Ruch, who assisted me in getting a table inside the Caf\u00e9 Grill, when the staff had said that only outside tables were available. He also personally made two dry cappuccinos for me, and then offered to […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,124,266,20,248,32565],"tags":[13956,32378,6789,2381,33963,34907,862,109,32260],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t