{"id":8795,"date":"2010-06-25T10:37:10","date_gmt":"2010-06-25T08:37:10","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=8795"},"modified":"2010-06-26T14:34:22","modified_gmt":"2010-06-26T12:34:22","slug":"vida-e-caffe-camps-bay-sweet-and-mcdonalds-stadium-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/vida-e-caffe-camps-bay-sweet-and-mcdonalds-stadium-sour-service-awards\/","title":{"rendered":"Vida e Caffe Camps Bay Sweet and McDonald’s Stadium Sour Service Awards"},"content":{"rendered":"

\"\"<\/a>The Sweet Service Award<\/strong> goes to the Camps Bay branch of Vida e Caffe, which has a team of happy and friendly staff, who efficiently take the customers’ orders, and even help carry the ordered drinks outside if one needs help.\u00a0 The music level is moderate, allowing one to receive calls, unlike at some other Vida e Caffe branches.\u00a0<\/p>\n

\u00a0<\/p>\n

\"\"<\/a>The Sour Service Award <\/strong>goes to the Cape Town Stadium branch of McDonald’s, which must be one of the worst managed branches in the world.\u00a0One would have thought that the outlet would have had the best staff in the country allocated for the duration of the World Cup, given its proximity to the Stadium,\u00a0to be able to serve customers efficiently. \u00a0Up to\u00a01 000 World Cup volunteers, police staff and media covering the World Cup,\u00a0as well as soccer fans on match days, come into the outlet to buy food there.\u00a0 The opposite is true – every day there are queues, not all till points are manned, they run out of food (chicken in particular), and appear highly irritated when World Cup volunteers hand in their daily voucher of R 60 and want to order to obtain full value for it.\u00a0 McDonald’s does not supply change for the voucher, and does not allow one to use it for two meals a day.\u00a0 The service is slow, inefficient and rude, probably because they have a captive audience.\u00a0 No management is visible.\u00a0\u00a0\u00a0<\/p>\n

The WhaleTales Sweet & Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com<\/span><\/a>.\u00a0\u00a0 <\/span>Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales <\/span><\/strong>newsletters on the www.whalecottage.com<\/span><\/a> website.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award goes to the Camps Bay branch of Vida e Caffe, which has a team of happy and friendly staff, who efficiently take the customers’ orders, and even help carry the ordered drinks outside if one needs help.\u00a0 The music level is moderate, allowing one to receive calls, unlike at some other […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,124,20,248,21,11],"tags":[32370,32397,32378,4217,1322,664,1768,32373,5239,531],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t