The Sweet Service Award goes to Babylonstoren, for its very efficient delivery service. Driving all the way from Franschhoek, the delivery is free, an estimated delivery time is communicated on the morning of the delivery date, the driver usually arrives ahead of this time (under promise, over deliver), and the drivers are friendly and professional.
The Sour Service Award goes to SANTACO Taxi Association, for its calling of a six day strike of its Taxi members in Cape Town and the rest of the Western Cape province. The Association is using the strike as a means of protesting against what it refers to the unfair impoundment of its members’ taxis by the City of Cape Town. The City and its Mayor Geordin Hill-Lewis is taking a hard line against the taxis breaking road and driving City by-laws. Not only is every taxi driver not earning an income in the week ahead, but so too is every employed member of staff who cannot get to their jobs via taxi in this period.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323
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