Tag Archives: Whale Cottage Portfolio

Casa Abel Restaurante Cigar Bar unique restaurant in Havana, Cuba!

Initially in my 25-day stay in Havana I avoided eating any meals at restaurants, based on what I observed when I walked past many of them in Old Havana  in the main, and looking at their menus. As Abel Exposito is the father of the San Lazaro 115 BnB owner at which I stayed, a few street blocks apart in the same street, I decided to add Casa Abel Restaurante Cigar Bar to my list of chosen three restaurants to eat at in my last week in Havana.   

Continue reading →

iFix Sweet Service and 95 Keerom restaurant Sour Service Awards!

imageThe Sweet Service Award goes to iFix at the V & A Waterfront and its Manager Jo Robinson, for his service recovery after receiving the Sour Service Award last week. He called me last Friday, and apologized profusely for his staff letting their side down. He encouraged me to call him directly for any future problems. I told him about two sticky keys I have on my laptop, and he told me to bring it in, despite the company not working on Samsung laptops. They cleaned the laptop, but could not get the two keys fixed. However, he showed me how to set up the on-screen Continue reading →

Melissa’s Sweet Service and iFix Sour Service Awards!

imageThe Sweet Service Award goes to Melissa’s in the V & A Waterfront, and its new franchisee owner Matthews Mazibuko, who comped the ice coffee I ordered as it had not been correctly made (I have one almost every day at the Kloof Street branch) and also had it remade, so that he too could see what it should look like. I was at the outlet to while-away time while my phone was being repaired at iFix (see below). He has only been in the store since the beginning of Continue reading →

A whale of a 19-year Guest House career comes to an end, a new Food career awaits!

imageIt was Futurist Faith Popcorn who predicted a trend of ‘Recareering’ back in the ‘Seventies, one having multiple careers in a lifetime, at a time when I myself was in my first career as a Futurist. I could not have foreseen that my career path from Futurist to Market Researcher, Marketing Lecturer, Research Consultant, Food PR Consultant, and then Guest House owner for the last 19 years would lead me to my new and seventh career, to that as a Continue reading →