Tag Archives: 2010 World Cup

Cape Town plans three fanparks, but none near Cape Town Stadium!

The City of Cape Town plans to create three Fan Parks to allow public viewing of international events such as the Olympic Games, soccer World Cups, and soccer matches in particular.  Surprisingly none of the Fan Parks are planned near the Cape Town Stadium, the nearby Fan Mile and Fan Park outside the City Hall being so popular during the 2010 World Cup.

A report in the Cape Argus shares the City’s plan to set up fan parks in Khayelitsha’s Wetland Park, Mitchells Plain’s Westridge Park, and the Nelson Mandela Park in Delft. Free entrance will be offered to residents in these areas, ensuring that parks already set up in these suburbs will be used ‘more creatively’.  Township TV has already erected 30 large TV screens in parks in George, Durban, and Johannesburg. A TV screen costs R500000, and DStv has agreed to sponsor each park with R 1million, on condition that it gets branding rights for Premier Soccer League matches at the parks. 24 hour security will be provided at the parks. According to the three year contract, the City will receive the TV screens at the termination of the contracts. The choice of Fan Park venues is based on the number of people that can be attracted, offering maximum advertising reach for the companies involved, the City has motivated. The full council of the City of Cape Town must approve the Fan Park proposal.

Given the popularity of the city centre Fan Park ad Fan Mile, and the amount of money spent by the City in creating walkways to the Cape Town Stadium, and the public transport facilities created to make the city centre accessible to Capetonians, it is a surprise that no mention is made of including the city centre Fan Park and Fan Mile.

Chris von Ulmenstein, Whale Cottage Portfolio:  www.whalecottage.com Twitter: @WhaleCottage

Africa Cup of Nations 2013: City of Cape Town Tourism foul deserves red card!

The tourism industry is astounded that the City of Cape Town has fouled up its opportunity to generate revenue during the 29th Africa Cup of Nations championships (AFCON), which will be hosted in our country between January and February next year.  The winners of the Championships qualify for the 2013 FIFA Confederations Cup in Brazil.

Last week the soccer stadia hosting the 32 matches for the Championships were announced, Soccer City in Johannesburg hosting the opening and closing ceremonies and matches.  The other matches will be played at Mbombela Stadium in Nelspruit, Nelson Mandela Stadium in Port Elizabeth, Royal Bafokeng Stadium in Rustenburg, and Moses Mabhida Stadium in Durban. Cape Town Stadium is conspicuous by its absence, the City of Cape Town’s Mayoral Committee member for Tourism, Events, and Marketing, Grant Pascoe, once again showing what a burden he is to the city’s tourism industry!  The city had expressed its opposition to hosting the event, due to the cost burden, and sought a guarantee from the government for at least 50% of the hosting costs to be covered.  The City was also looking to the Confederation of African Football and/or Local Organising Committee to cover 25 % of the costs.  Costs for the host city include the preparation of the pitch, fencing, security, the accommodation of the teams and officials, as well as transport plans, according to the Cape Argus. The City also was unhappy that the event would mean that other events could not be held at the Cape Town Stadium, meaning a loss of income, a poor motivation, given how few events are held at the stadium, less than one per month on average! However, four events have been booked for the mid-January to mid-February period next year, it is reported. In addition, the City of Cape Town’s new Executive Director of Tourism, Events and Marketing, Anton Groenewald, and reporting to Councillor Pascoe, naively expressed the concern of the public liability of the players in case of an accident, something every event organiser is insured for!  The City accused the organisers of ‘bully tactics’ and that it was being held to ‘ransom‘!  The City did not present the approval for funding to its full Council meeting, the deadline date for the bid having preceded the Council meeting date at the end of April.

The South African Football Association (SAFA) agreement placed the financial burden solely on the bidding cities. The Minister of Sport Fikile Mbalula said that the cost of hosting the matches would be funded by the government, private enterprise, and the Confederation of African Football.

Even more astounding is the city’s decision, given that Councillor Pascoe’s portfolio includes the Cape Town Stadium, which is running at a significant loss, the City not having been able to find an operator to generate an income from the stadium other than a few local soccer matches, religious gatherings, and pop concerts! Cape Town Mayor Patricia de Lille prepared a statement in reaction to the Host City announcement, as published in Politicsweb: “The City of Cape Town notes with deep disappointment the decision not to include Cape Town as a host city for the African Cup of Nations (AFCON) 2013. From the outset, the City expressed the desire to be part of what we truly believe is a celebration of African football. However, at each stage of the process, we have highlighted a number of serious legal, financial and other concerns that needed to be negotiated in order for the City to comply with our legal responsibilities and to ensure that we do not compromise the interests of the ratepayers and citizens of Cape Town”. The Mayor added that the City’s concerns had not been responded to, and that it had to hear via media reports that it had not been successful in its bid.  She also reiterated the City’s commitment to hosting ‘high profile national, regional and international football matches’, and intimated that a ‘high profile football tournament’ would be hosted next month, rather short notice one would think, given that it is a month away and has not been finalised nor announced!

Johannesburg had also balked at the cost of hosting the event, and therefore its involvement has been reduced to the first and last day of the Championships, the government stepping in to help bear some of the costs.  One wonders why the government did not help Cape Town with its concerns about the cost of the event, and whether politics led to the DA-led City of Cape Town having been excluded, or whether it is a reflection of the poor negotiation skills of Councillor Pascoe. We would assume it is the latter, given Mayor de Lille’s complaint that the City did not receive any written response to its concerns!  This is reinforced by the statement of Mvuzo Mbebe, the AFCON 2013 CEO, in which he questioned why the City of Cape Town was communicating with his organisation via the media instead of with him directly!

Libya had originally won the bid to host the African Cup of Nations 2013, but the political turmoil in the country led to the event being moved to South Africa two years ago.

The Cape Chamber of Commerce does not usually receive our support, due to its communication gaffes, but the association supported an AFCON bid by Cape Town, stating that the cost involved was worth the price tag, reported the Sunday Argus.  Its President Michael Bagraim said last month: “The costs of the tournament are unknown at this stage, and the city will almost certainly take an initial loss. But the Afcon could open up many other venue (sic) streams in the long term”.  The benefits for the tourism, transport and accommodation sectors were clear, he said (perhaps not understanding that the accommodation industry is part of the tourism sector!). Bagraim added that the event would have the economic benefit of a Two Oceans Marathon or a Cape Argus Pick ‘n Pay Cycle Tour, being good examples of event tourism, which the tourism industry recognises the valuable impact of.  A further tourism benefit was that the event would have created exposure for Cape Town in Africa, sorely needed to reduce the burden on the traditional European source markets. The Chamber expressed its disappointment that Cape Town had not been included as a host city, after the announcement last week.  Oddly, the tourism industry has not spoken out against the City of Cape Town’s handling of the AFCON bid.

COSATU provincial secretary Tony Ehrenreich was quick to make political capital out of the AFCON bid debacle, and for once we must agree with him, saying that the bid problems were similar to those of the Saracens versus Biarritz Heineken Cup match, which cost the city dearly when the match scheduled to be held in Cape Town in January this year was moved to another country, due to the City of Cape Town’s inability to make a decision about whether to host the event at Newlands or at Cape Town Stadium. Ehrenreich has threatened to take the City of Cape Town, of which he is an (ANC) Councillor, to the Equality Court over the AFCON bid!

We have previously questioned Councillor Pascoe’s ability to manage his portfolio of Tourism, Events, and Marketing, and ask how the performance, or lack of in the case of Councillor Pascoe, is evaluated, and how much more damage the Councillor will cause before any action is taken against him and he be removed from this position!  Councillor Pascoe has no business experience, and it is showing!  What is interesting is that Mayor de Lille motivates her administration’s decision on the basis of her care for ratepayers and the citizens of Cape Town – the former were not consulted in preparation for the 2010 World Cup involvement, creating a long term rates burden for its ratepayers. Capetonians were also not consulted about AFCON.  Many of the residents of Cape Town would welcome a big soccer event in the city, given the beneficial bonding the soccer event created two years ago.  The estimated cost that the City of Cape Town was protesting about was R27 million, which was expected to grow to R40 million or more, reported Southern African Tourism Update.  This figure is less than the City’s annual budget spent on Cape Town Tourism, and may be a far better investment in tourism than the predominant Tweet-Marketing done by the tourism body!

The AFCON booby prize goes to Cape Town, Bloemfontein, Polokwane, and Kimberley, in hosting the 2014 African Nations Championships (CHAN), it has been announced.  No dates have been announced for the Championships in 2014, and one wonders if the City of Cape Town will blow the whistle on this event too!

POSTSCRIPT 7/5: The Cape Times today has a lead story entitled “City slams Safa over soccer Cup snub”, writing that Councillor Grant Pascoe is blaming SAFA for treating the City as ‘palookas’, shocking that a Councillor in general, and the one heading up Tourism, Events, and Marketing, could use such unprofessional language. The article also quotes Safa as stating that ‘the losers will always cry foul’!  SAFA stated that the four soccer stadia were chosen in cities that ‘are winners’, a terrible criticism of Cape Town, by default!  The 2014 CHAN games are described as B team matches, an even worse slap for Cape Town.

POSTSCRIPT 7/5: The Cape Argus this evening reports that the City of Cape Town has four events booked for the Cape Town Stadium for January/February 2013, which it would have had to cancel had it been an AFCON host city. The events include an international pop concert, an international rugby match, and two film shoots.

POSTSCRIPT 14/5: In his Cape Argus column, Mike Wills last week both praised the City of Cape Town for its financial fiduciary concerns, and slammed it for its ‘tonality of the approach’, in spending too much time in telling SAFA what to do!  He concluded that the end result, other than a tourism loss and an empty Fan Walk, is the entrenchment of the Cape Town stereotype of ‘Cape Town Hates Soccer’, expanded into ‘Cape Town Hate Things That Black People Like’!

POSTSCRIPT 18/6: The Times has reported that the African Cup of Nations will cost R400 million to host next year, including R20 million to accommodate the VIPs, and R25 million for marketing.  The cost to the four host cities collectively will be R90 million.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage

SA Tourism goes Down Under to attract visitors to South Africa!

Marthinus van Schalkwyk, national Minister of Tourism, returned from a marketing trip to Australia last week, where he promoted South Africa as the ideal leisure and business tourism destination. Australia ranks sixth in long-haul source markets, and its tourism numbers to South Africa grew by 39 % between 2005 and 2010, to reach 107000 visitors.

Minister van Schalkwyk is looking to grow the Australian market: “We are aiming to achieve and exceed the target of 120000 Australian tourist arrivals in the next two years. We actively need to work at improving seasonality by exposing and promoting South Africa’s all-year, easy-to-do and value-for-money experiences”. The Minister said that Australian tourists look for ‘unique, memorable destinations with amazing wildlife, incredible beaches and coastlines, urban centres and warm, friendly people‘.

SA Tourism opened an office in Sydney nine years ago, and has invited the travel trade on familiarisation trips to South Africa, and has conducted joint roadshows and workshops with the travel trade in Australia. Business Tourism to South Africa was marketed too, the Minister referring to the successful lnternational Olympic Committee and COP17 Climate Change conferences held in Durban last year.  The Minister visited the Asia-Pacific Incentives and Meetings Expo, at which our country was promoted as a ‘highly accessible and value-for-money destination’, and its successes since hosting the 2010 World Cup were highlighted.

The Australian tourism market is attractive, with its visitors staying 15 days and spending R11800 per person per trip on average.  It has a strong word-of-mouth communication network with so many former South Africans living in Australia, although not all of them are positively predisposed to their former homeland.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

Tourism performance: why is tourism industry being misled?

Increasingly the tourism industry is seeing information that informs it about its successful performance, but this information does not tie in with actual business experience.

Yesterday on Twitter Guy Lundy, CEO of Accelerate Cape Town and Board member of Cape Town Tourism, created a PR gaffe (accommodation establishments make up a substantial proportion of Cape Town tourism members) by writing disparagingly:  ‘So if the airport & Table Mountain had a record December, why are the hotels crying? Because people want bargains & they’re too expensive’. When challenged on his statement, Lundy quoted the record 813000 arrivals at Cape Town International in December, and its best ever year in 2011, and the record Table Mountain Aerial Cableway 142000 ticket sales from mid-December – mid-January, attributing this success as follows: Positive legacy of 2010 World Cup; increased profile & awareness’. Few tourism businesses would agree with Lundy about the tourism benefit of the 2010 World Cup.

The Tourism Business Council of South Africa also described its 4th quarter Tourism Business Index of 87 as a ‘marked improvement in business performance for the last quarter of 2011’, correct relative to last year’s 3rd quarter (70), 2nd quarter (74,5), and 1st quarter (79) Index measurements.  What the Tourism Business Council media release neglected to point out is that the 4th quarter Index of 2011 is below that of the 4th quarter of 2010, which was at at 89.  The improved performance was attributed to the COP17 Climate Change Conference and the better than expected festive season.

The Tourism Business Index is sponsored by FNB, and compiled by Grant Thornton, the tourism consultancy that got the 2010 World Cup tourism estimates so badly wrong. Pieter de Bruin, Head of Industry Sales at FNB, said that the results showed that there are ‘different cycles in business, such is the importance of South Africa being an events destination and having a healthy domestic tourism market. We trust that this may be the first sign of the industry making a turn into positive territory’. Tourism Business Council CEO Mmatšatši Marobe commented: “When we launched the TBI (Tourism Business Index) project in 2010, one of the key objectives was to develop a business tool which would produce relevant information that will assist us to map out a clear picture of general ‘health’ our (sic) industry.  At this point the index is showing positive signs of progress; however it also highlights the important role that the domestic and regional markets can play in boosting tourism trade”.  The Tourism Business Index is a national measure of current and future performance of the tourism and travel industry, and sub-sectors within the sector. A score of 100 is the norm, reflecting that the tourism industry is still operating below par.  The industry has predicted an Index of 82 for the first quarter of 2012.

Durban bragged about its excellent performance over the past two years, claiming to have ‘outperformed other major SA cities’, reports The Mercury, due to the COP 17 Conference, achieving near 100 % occupancy for about a month, and the excellent local visitor numbers over the December school holidays, with hotel occupancy of around 80%, according to the local FEDHASA branch.

FEDHASA Cape Chairman Dirk Elzinga would not admit to a tourism crisis last winter, blaming the poor hospitality performance on the Cape scapegoat of Seasonality.  Eventually he had to admit that it was the worst season ever. Elzinga has deplored the cancellation of direct flights to Cape Town by Malaysia Airlines and Etihad Airways, stating that Cape Town’s tourism fortune is reliant on ‘direct access’.

Once again we would like to encourage the tourism authorities to be honest and realistic in reporting tourism successes, and to be correct in defining the summer season being from October, which showed poor performance with November too, and runs until April. The Cape is currently experiencing a ten-day dip, and yesterday’s J&B Met was the poorest ever for the hospitality industry.  Very encouraging is the almost fully-booked February, due to the Mining Conference taking place in Cape Town, as well as Valentine’s Day, with a welcome increase in British tourists too.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage