Tag Archives: Asara

Restaurant Review: Pepper Club on the Beach spices up Camps Bay

The Pepper Club on the Beach was a safe refuge on a night that a black southeaster swept through Camps Bay, keeping potential restaurant patrons at home.   Whilst its name makes one think of summer specifically, its menu is suitable for all seasons, as it has one of the most extensive menus, challenging Tuscany Beach further down the road on number of menu items!

The Pepper Club on the Beach was called Summerville before it went into liquidation, and was taken over by the owners of The Promenade in Camps Bay.  The Solomon Brothers are not the favourite landlords in Cape Town, but they have money, and they invest heavily in the projects they take on.   When they built the Pepper Club Hotel in the center of town, on the corners of Pepper, Long, Loop and Bloem Streets, they came up with a novel idea of bringing their hotel guests to Camps Bay, by renaming Summerville as Pepper Club on the Beach, offering the Pepper Club hotel guests a free transfer to Camps Bay in the hotel’s Rolls Royce Phantom, and usage of deck chairs, beach towels and a shower facility, in the hope that they will eat at the Camps Bay restaurant.   The manager was honest in telling us that the Pepper Club Hotel guests are still slow in making the journey to the beach in Camps Bay, given the weather, and that the hotel only opened in April. 

As the owner of a guest house in Camps Bay, I received a voucher to try out the restaurant a few months ago.  Somehow I never got to go.   A call from the General Manager of Pepper Club on the Beach, Gavin Lockitch, inviting me to try the restaurant, was the call to action which my colleague and I needed to get us to try out the restaurant.   Our “welcome” outside the blustery entrance to the restaurant was odd, in that the hostess would not let us inside until we told her our name.  We could see that only one other table was occupied, so that availability of tables, or matching our booking with that on a list, would have been simple.    She did not appreciate my feedback in this regard.  

The restaurant is large, probably seating 100 – 150 persons, so it needs lots of guests to make it buzz.  With three tables filled in total during the evening, this was difficult, although the Buena Vista Social Club CD playing initially helped “fill” the space.   In some sections of the restaurant the tables are further apart, which makes it feel even bigger.  A private smoking dining room can seat up to 20 persons.   The colour scheme is neutral, with white and beige.   Nothing stands out decor wise, but many tiny downlighters give the restaurant a sophisticated touch.   The chairs are comfortable.   The only splash of colour is the collection of red menus.   The deck outside the restaurant has new furniture, and new heaters will make it comfortable to sit outside on cooler evenings.

We met two Managers, one newer, and the other, Lynn, had been at Summerville.  Ten of the Summerville staff are at Pepper Club.  We had the feeling that we were almost “over serviced”, there being more staff on duty than patrons in the restaurant.  The Austrian chef Reinhard Schwaihofer came to visit our table, to tell us about his favourite dishes on the menu, a welcome touch.   Reinhard was previously at Summerville, and has worked at Zerbans, Fancourt and the Paternoster Lodge, amongst others, in his 20 years in this country.  Carsten Kocke was the Executive Chef previously, and was a Michelin-starred chef.   It was surprising to receive an e-mail from him recently, requesting that his past connection to the Pepper Club be removed from the www.campsbayinfo.com/blog.  No one wanted to tell us why the chef had left after such a short time at the Pepper Club.   

Our waiter offered us a drink while we paged through the big red plastic menus and winelist, branded on the outside but difficult to read, and therefore difficult to differentiate between the two documents.  The menu contains a vast choice, and contains many of the Summerville items, to which has been added burgers, sandwiches, and other light meals which are served outside of lunch and dinner times.   Starters are expensive, in ranging from R 64 for Calamari to a Lobster avacado cocktail at R 105. Five salads are offered, including a Prawn and Avocado salad at R 89.  Steaks range from R 120 for a 200g ladies’ fillet to R 150 for a 300 g beef fillet, and they are served with a choice of two side orders, including chips, salad, mushrooms, and mash. Four sauces can be ordered additionally, each costing R 25.   Other interesting dishes are the Cape Malay lamb curry (R 130), Trio of game (R 165), 13 fish dishes (the cheapest seafood platter for one costs R265), and six pasta dishes start from R 70, five pasta types available for each dish.   Close to 30 sushi options are available as well. 

Once we placed our order, we received European style rolls with cumin seed, served with the most attractively presented garlic butter, herb butter and paprika butter.   My Avocado Ritz (R79), a favourite, was excellent, with the avocado taken out of the skin, and the three prawns thick and juicy.  I could only fault the over-decoration of the plate with bits of lettuce, paprika and tomato.   My colleague was very happy with her grilled calamari starter (R64).   For the main course I enjoyed veal cutlet (R130), looking and tasting as if it came straight off the “braai”, absolutely tender, placed on top of the best mash I have ever eaten, as well as three asparagus spears.    My colleague’s herb-crusted ostrich steak (R148) was too large (250g) for her to finish.   The portions are generous, and so too was the Apfelstrudel (R55), which Chef Reinhard recommended as his speciality.  It was served warm, with well-cooked apple and large raisins, “oven fresh” the Austrian way, said Chef Reinhard.   A very generous portion of real fresh cream came with the dessert.    

The winelist is even more extensive than the menu, running to ten pages, a page per variety.  Laurent Perrier is the most pricy of the three champagne brands stocked, at R1490, and Pongracz Desidirius the most expensive of the four sparkling wines, at R395 – however, the standard Pongracz costs R169.  Sauvignon Blanc wines feature most prominently on the list, including Southern Right (R149), Neil Ellis Groenkloof (R158), Steenberg (R167), and Iona (R198).   Twelve wines-by-the-glass are offered, and the reds include L’Omarins Terra Del Capo Sangiovese (R38), Warwick 3 Cape Ladies (R58), and Porcupine Ridge (R32).   The Ridgeback Shiraz, one of the two shirazes which can be ordered by the glass, was out of stock, but the waiter brought an Asara with the same vintage in its place, a commendable gesture.  Corkage is R25 for the first bottle, and R40 thereafter.

My colleague and I were most pleasantly surprised at how much we enjoyed our dinner, and would return and recommend it to our guest house guests.   One would hope that it would fill up, to give the large restaurant more of a buzz and a vibe,

Pepper Club on the Beach, The Promenade, Victoria Road, Camps Bay.  Tel 021 438-3174.  www.pepperclubonthebeach.co.za. (only the menu is available)

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Restaurant Review: Bosman’s too Grande for its own good?

After a three year absence, an unbooked dinner at Bosman’s at Grande Roche in Paarl earlier this week was an impromptu decision and a disappointing experience.

Bosman’s has everything going for it – it is housed in a beautiful manor house, has a captive audience with the Grande Roche hotel guests dining there, it is a 5-star hotel, and it is a member of Relais & Chateaux, an international quality accommodation association.   For years the restaurant competed with Le Quartier Francais for first and second place in the gourmet stakes, and both were Top 10 restaurants for many years.  Bosman’s introduced a tasting menu, with winepairing, before Le Quartier did.

What is it that has made Bosman’s fall off the Eat Out Top 10 restaurant list completely over the past 3 years or so, and not even make the top 20 shortlist in the past two years, I asked myself, and the new German waiter Tom.  He diplomatically declined an answer to the question, and I wondered if it was the lack of awareness of Executive Head Chef Roland Gorgosilich that may be the reason.   He has worked at Bosman’s for at least 4 years, and took over the kitchen when his predecessor Frank Zlomke passed away last year.  Yet no one knows of Roland, and the hotel has not publicised his appointment, except on Facebook.   Tom the German waiter ventured one comment – perhaps the very new team at Bosman’s has not quite jelled, he observed.   Every winter the hotel and restaurant closes for a substantial break, and it loses staff who take on part-time winter jobs elsewhere and then stay on.    So, for example, the staff told me, a lot of staff left for Reubens, and more recently, to Asara, where ex Grande Roche GM Horst Frehse is the new GM.   In the past 2 years the hotel management has been (surprisingly) taken over by the Mantis Collection, the company running Shamwari, amongst others, and hardly known for its gourmet food there, and also was running the restaurant at Delaire Graff, but has already been relieved of its restaurant involvement there.

As a local one is surprised when an establishment that sets itself up as the extreme epitome of dining, can treat locals so shabbily.  The man at the boom, George, did not welcome me on arrival, just pointing his arm in the direction of the hotel, a robot just doing his duty.   When I walked in, I stood for a while in the entrance foyer, waiting for attention, and finally Edwina van der Westhuizen, the head waiter (no gender specification in her title) arrived.  She showed me to a table, and immediately asked if I did not want a Bistro menu instead.   Was this because I am a local, or because I came on my own?  It turned out that Edwina was the most senior person on duty, with all waiters and sommeliers reporting to her.  No restaurant management was on duty, despite the restaurant being fully booked, mainly with hotel guests.

Edwina talked me through the Bosman’s menu, like a machine, at an extreme speed so that one could not understand what she was saying.  She was repeating something off a ‘song-sheet’, without having the passion for what she was talking about.  All she tried to say was that one can mix and match the items between the a la carte and the tasting menus.  Tom, the new German waiter, took over the table, and took the order efficiently.   The bread plate arrived, and a dry slice of wholewheat bread and another type was served, with (soft) butter, a cream cheese and a balsamic/pine nut kernel spread, a threesome that has not changed in 3 years ago.   

I was asked what I wanted to drink before the winelist was presented, and had to ask for it.  It is intimidating, at 77 pages of wines, separated by variety and by region, making it easier to choose a wine than at the One&Only, where the region is dominant, and one has to find one’s favourite variety region by region throughout the whole winelist.   In total, 550 lables are stocked by the hotel.  Surprisingly, the Assistant Sommelier took some time to come to the table, to help with the wine-by-the glass choice.   The head sommelier ignored my table completely, only stopping briefly once, to clear the glasses without a word.   As a shiraz lover the choice of only two wines-by-the glass was disappointing, especially as the Migliarina was an unknown.   The sommelier said that the wine is made by an ex-Bosman’s sommelier, but he did not have any further details about the winemaker, himself probably being new to the restaurant.  Interestingly the sommelier tastes the wine before he pours a tasting for the guests, but only for full bottles sold, and this did not happen for the wine-by-the glass.

The white wine by the glass is as inexpensive as R 38 for a Graham Beck ‘Gamekeeper’s Reserve’.   Red wines-by-the glass range in price from R 43 for a De Waal Pinotage to R 155 for the Zorgvliet Richelle.   I was allowed a tasting of the 2005 Migliarina (R 57 per glass)  and the 2006 Ataraxia ‘Serenity’ (R 65 per glass), and chose the former.   The most expensive shiraz by the bottle was a Mont Destin ‘Destiny’, at R  1 150, a 2005 De Trafford costing R 850, and the Boekenhoutskloof Syrah 2005 costing R 850 too.  The 2004 and 2006 Boekenhoutskloof were a little more reasonable in price, at around R 650.   The most reasonably priced shiraz is a Black Oystercatcher, at R 220.   Meerlust Rubicon costs R 950 for the 1999, R 800 for the 2001, and R 1 100 for the 1998.  Water was brought to the table without a slice of lemon, despite a request.

Bosman’s is unashamedly expensive, more so than maze at the One&Only in Cape Town.   It offers a “Harmony of South” menu choice, with mainly seafoods, at R 525 for 4 courses and R 580 for 5 courses.  The tasting menu costs R 620 for 6 courses, without wines (Le Quartier Francais’ Tasting Room charges R 550 for 5 courses and R 700 for 8 courses).   A vegetarian menu option costs R 320 for 3 courses and R 480 for 4.   On the a la carte menu there are a limited number of choices, starters ranging in price from R 60 for the veloute’ of potato and sour cream, braised white leek and pickled duck breast – R 125 for the veal cassoulet of sweetbread.  The chef’s amouse bouche was a pepper-crusted impala.  I chose the veloute’, and it was poured over the pre-prepared duck and leeks, the little that there was on the plate, at the table by a junior waitress.  It could have been done with panache by a professional.   It was tasty, but tasted very floury.   The 6 main courses range from R 125 for a sundried tomato and marjoram risotto to R 235 for a springbok loin, the beef fillet costs R 230, the kingklip R 210 and the rack of lamb R 225.   The beef fillet was extremely tender, so much so that one could take it apart with one’s fork, but quite salty in taste.  The portion was tiny, as was the accompanying 3 minute baby potatoes.   It was amusing to see the silver dome serving still happen at Bosman’s, but the more modern rectangular plates do not lend themselves to the round dome.  The impressive simultaneous dome ‘upliftment’ of the past has been lost in the past 3 years. 

The few dessert options were of no interest, and as the wait for the main course to be served had been 2 hours after arrival, they were declined, but an apple strudel from the Bistro taken home in a most boring cardboard box, with no attempt to decorate it, other than sprinkled with castor sugar, as it would have been on a plate.   The full menu price was charged.

A visit to the cloakrooms showed up another 5-star hotel, the second in a week (see the review of Seafood at the Marine Hotel in Hermanus here), with a less than adequate public bathroom.  The toilet doors and seats are wooden, giving these bathrooms a cottage-like feel, contradicting the crystal chandeliers and high gloss tiled floors in the restaurant.   Some messy trunking to hide the wiring of the airconditioning caught one’s eye immediately.    A definite bathroom upgrade is needed.

Grande Roche has been known to have a large following of German guests, and it was a language heard spoken by the guests throughout the evening.  Only one German speaking waiter was on the floor, and the head sommelier appeared to be able to speak the language as well.   Given a full restaurant, and more staff than guests, it seemed, this must be a disappointment for them.

The most glaring deficiency of the evening was that no one came to the table to check on one’s satisfaction with each course, and this is where Bosman’s falls short.  The staff seemed static and mechanical, lacking spontaneity, only Tom the German waiter responding to questions put to him.   Not one staff member was interested in one’s reason for coming to the restaurant, one’s past history with it, or the motivation for coming to eat there – in fact it seemed that the restaurant staff are totally disinterested in their clients!   It took a concerted effort, after a number of reminders, to obtain details of the new F & B Manager Alan Bailes – he is so new that it took some time to find his e-mail address in the computer!   What was impressive was the spontaneity and service interest shown by the German-speaking hotel receptionist, the only staff member seemingly enjoying her job.   On driving out one had to hoot for George to open the boom, despite the longish driveway between the restaurant and the boom, which should have made him stand at the boom already when the car arrived.  He got into an argument with the guest about the fact that he felt that he had been at the boom promptly.  His attitude was a disappointing end to an evening that confirmed that the staff’s arrogance at Bosmans, bar an exception or two, is the downfall of this once highlight of gourmet grandeur!

The total cost of the veloute’, the beef fillet , the glass of red wine and the ‘take-away’ slice of strudel was R 402.   Bosman’s Restaurant, Grande Roche Hotel, tel 021 863-5100. www.granderoche.com.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Greek Fisherman Sweet and V&A Waterfront Sour Service Awards

The Sweet Service Award goes to the Greek Fisherman restaurant in the V & A Waterfront, which generously hosted members of the Camps Bay Accommodation association, as well as other guest house owners, for a dinner earlier this week.   Partnering with Asara wine estate, who sponsored the wines, the restaurant kept a steady flow of Greek specialities such as souvlaki, calamari, mussels, spinach and ricotta ravioli, haloumi cheese, and prawns coming to the tables.   Efaristo!

 

The Sour Service Award goes to the V & A Waterfront, for its lack of customer care.  As if its lack of concern about the regular feedback in newspapers about its high parking fees, and the resultant public declarations from locals that they will not return to the shopping centre, is not enough, it now has a new way to ensure that Capetonians will stay away from the Waterfront for the next month.  An upgrade of its airconditioning, which commenced last week without warning to customers and tenants, is scheduled to last until 16 November.   During this period an operational level of 20 % airconditioning has been promised.   On Sunday evening a customer picked up the incredible heat in the passage near Melissa’s, as if one had entered an oven, and was told by the Melissa’s staff that the airconditioner was broken.  Thereafter the customer bought a movie ticket for the 3,5 hour long ‘Last Night of the Proms’ at the Cinema Nouveau, and was not told by the staff that the airconditioning was not working there too.  The staff referred the cinema-goer to the notice from the Waterfront’s retail management company Lexshell 44 General Trading (Pty) Ltd., which was stuck on each movie house door.   The Manager at Cinema Nouveau, Liziwe Maningjwa,  was not interested in discussing the matter with the cinema-goer, and in fact told the customer to go to the media, as she was not interested in sorting out the problem.   A visit to Belthazar on Wednesday evening was unbearable, in terms of the extreme heat inside the restaurant, despite all efforts by the restaurant to open all its doors to cool things down.  The restaurant’s biggest concern is keeping its customers, but also importantly its large and expensive stock of wines, cool.  A call from the V & A Marketing department expressed surprise that the customer’s message should go to the media, and communicated that a media campaign is to be launched, to explain to customers that there is a problem with the airconditioning, and that the retail center will set up 25 temporary airconditioners for the next month.   These units have yet to be installed!   The aircon problem affects the whole of the “old” section of the shopping centre – i.e. the wing that was developed originally.  This includes the Red Shed, the food court, both the Nu Metro and Cinema Nouveau movie houses, the offices, restaurants such as Belthezar, Cape Town Fish Market, Krugman’s Grill, Haagen-Dasz, San Marco, Sevruga, Santa Ana Spur, Wang Thai, 221 Waterfront, and Ocean Basket, the Post Office, and all the shops in this wing.   Not only is the V & A Waterfront ripping customers off in terms of parking fees (it cost R 30 for the parking fee to see the movie), but now one can also endure a free unwanted sauna in the V & A Waterfront!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

Winelist One&Only

The winelist of maze at One&Only Cape Town has won the Best Winelist overall in the 2009 Diner’s Club Winelist Awards. 

Cape Town restaurants made a clean sweep, by winning each of the Winelist Award categories, including Best Platinum winelist, which was won by Jardine, Best Gold winelist was won by Tuscany Beach, and Best Silver winelist was won by Boulder’s Beach (shared with Casa Toscana).   Best Wine Steward/Sommelier was announced as Pearl Oliver at Catharina’s at the Steenberg Hotel.  Ben’s on the Beach in Strand won in the Best New Entry category.

The maze winelist is a 35 page document, which documents wine by region and then by variety, an irritation for a winelover wishing to choose a wine by variety firstly.   It is impressive due to the extensiveness of the wine range offered.

The top Cape winelist winners are maze, Bushman’s Kloof, Poplars, Flavours, Belthazar, Karibu, Catharina’s, The Square, The Plettenberg Bay Hotel, Bosman’s, Marc’s Mediterranean Cuisine, Westin Executive Club, Panama Jacks, Emily’s, Myoga, Ellerman House, Signal, Blowfish, Zachary’s, The Cellar’s Hohenhort Hotel, La Colombe, Le Quartier Francais, Asara, Cape Malay restaurant, Azure, The Atlantic Grill, The Kove, Rodwell House and Nobu.

Whale Cottage Portfolio: www.whalecottage.com