Tag Archives: Cape Times

Cape Times Sweet Service and Massimo’s Plumstead Sour Service Awards

The Sweet Service Award goes to the Cape Times, for its wonderful new service of creating a movie listing for all Ster Kinekor and Nu Metro cinemas in the Western Cape for the week ahead.  Previously these cinema chains ran (separate) daily ads in the entertainment pages of the two local Cape Town newspapers, but Ster Kinekor stopped advertising last year, and Nu Metro stopped its advertising last month, encouraging one to set up their website on one’s phone.  Not all avid movie-goers are so tech-savvy to do so, and therefore the Cape Times movie information listing is most welcome!

The Sour Service Award goes to Massimo’s in Plumstead, and is nominated by Massimo Orione, owner of Massimo’s Pizza Club in Hout Bay.  Massimo from Hout Bay wrote to complain that Massimo’s Plumstead ‘stole my name but also the logo from Pizza Express’, a UK pizza chain.  Matters came to a head when Massimo’s Plumstead ran a Groupon special, which damaged the image and reputation of Massimo’s Pizzaclub.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

Champagne breakfasts in Cape Town become legal again!

The City of Cape Town yesterday approved the amended Liquor by-law, which originally came into effect in January 2011.  The most silly of the previous clauses, namely that Champagne Breakfasts were not allowed to be served before 11h00 due to alcohol not being allowed to be sold before 11h00, has been relaxed to allow the sale of sparkling wine from 8h00! Winetastings are also allowed, having been prohibited previously.

Mayor Patricia de Lille said that she had to carefully balance ‘many social pressures, business concerns, individual rights and governmental responsibilities’, reports the Cape Times.   The by-law is clear that the sale of alcohol after 2h00 is prohibited, but the consumption of alcohol after this deadline is not prohibited.  The by-law amendment appears to allow nightclubs and other establishments to apply to sell alcohol after 2h00, reports the Cape Argus, especially if the sale is not related to disruptions.

It would appear that the City’s law enforcement’s officials will act when alcohol consumption comes with noise and other disruptions.  A call has been made by City Councillor Anwar Adams for Long Street to be more strictly controlled, given its many clubs and bars, intermixed with mosques and churches. Councillor Ganief Hendricks said the amendments would make Cape Town the ‘drunk capital’, and foresees an increase in the number of alcohol-induced accidents as well as crime.

The tourism claim that Cape Town is a ’24 hour’ city weighed heavily in the amendments made.

The Cape Argus has reported that the number of South Africans driving after drinking is decreasing, according to market research conducted to measure the impact of responsible drinking and driving advertising campaigns, encouraging ‘Drive Dry’.  The newspaper has assisted in the campaign for responsible drinking, by publishing the names of motorists who have been sentenced in Cape courts for drinking and driving.

POSTSCRIPT 3/3: Other welcome amendment to the Liquor by-law is that hotel room mini-bars and Guest House/B&B Honesty Bars may be stocked for 24 hours per day.  Hotels may also serve drinks until 2h00 instead of the previous 23h00, and all night in the room via room service.  Wine estates may trade and do winetastings on Sundays.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@Whale Cottage

Independent Newspapers Sweet Service and Illyria Sour Service Awards

The Sweet Service Award goes to Independent Newspapers, for its educational supplement ‘Your Cape Holiday Guide’, which was inserted into the Cape Times, Cape Argus and Weekend Argus over the December holidays. The 34-page supplement contained good editorial with suggestions for tourists and locals to discover the Cape, including Cape Town (Robben Island, Atlantic Seaboard, Table Mountain, New Year entertainment,  Cape Point, Kirstenbosch, Chapman’s Peak, Simonstown, Hout Bay), Hermanus, the Winelands, Tulbagh, the Klein Karoo, the Swartland, and the Elgin valley.

The Sour Service Award goes to Illyria in the Eikestad Mall, previously a favourite Stellenbosch coffee shop for its stylish decor and good Illy coffee.  I popped in quickly recently, asking for a cappuccino to be made, as I was heading for a concert, saying that I was dashing into Woolworths next door while it was being made.  No coffee had been made when I returned, the waitress Simone saying that I had not paid for the coffee upfront, and that she would have had to pay for the coffee if I had not returned!  She did not ask for payment when I placed the order.  She was very defensive, became rude, and refused to give her name and the contact details for the owners.  Her manager rushed in out of breath, having been called by the waitress, shouting abuse at me for my ‘website’ and what I have written about them (all has been positive so far), and refused to give me her name and the number of the owners. I left to attend the concert at the Conservatorium and put my phone on silent.  A barrage of 11 calls came from one cell number in one hour, which I could not take during the concert, and I was concerned that something terrible had happened.  I called the number immediately after the concert had finished, and listened to two messages that had been left by Ramon, the owner of Manouche restaurant and the co-owner with his sister of Illyria.  Both messages were abusive and threatening.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website

Cloud hangs over New7Wonders of Nature Table Mountain!

When Table Mountain was in the running for New7Wonders of Nature, the City of Cape Town ran an advertising campaign, spending more than R1 million to encourage South Africans to vote for Cape Town’s icon.  Voting for Table Mountain was motivated as the tourism revenue benefit of R1,4 billion per annum and for its resultant job creation.  Now a report has shown that the estimates were based on 2007 tourism information!

The Cape Times journalist Zara Nicholson has taken a lot of flack for her report on the New7Wonders competition, in having questioned the credibility of its organisers, and the monies that were generated via vote SMS’s.   Last week Ms Nicholson wrote another article about the tourism benefit, and has questioned the accuracy of the projections made by tourism consultancy Grant Thornton, having found that their projections about the tourism benefits of having been named New7Wonders of Nature were based on outdated 2007 tourism arrival statistics. 2007 was the last good year our tourism industry experienced, and our experience is that tourism has reduced steadily every year since 2008, and halved in the past five years.

The Grant Thornton study was commissioned by the Table Mountain Aerial Cableway Company, and projected that the Table Mountain Cableway would attract 155000 more visitors, a 20 % increase, which they translated into a R1,4 billion tourism revenue increase per year, for the next five years. In their short report, Grant Thornton had estimated that 70 % of the new arrivals to Cape Town would be international visitors (109000 in total, and 9000 per month), 31000 domestic visitors, and 15500 Capetonians, based on the experience of the winners of the 2007 New7Wonders competition.  However, the world was not in recession in 2007, and the tourism industry was projected at that time to grow by leaps and bounds.

Grant Thornton gained notoriety during the soccer World Cup last year, in having vastly overestimated the visitor numbers and the resultant financial benefit that the event would have. We have seen that all the wonderful international accolades that have been awarded to Cape Town during the course of this year have made little impact on tourism.

It has gone very quiet around Table Mountain and its New7Wonder status, given the proviso of the announcement of the seven New7Wonders that results are only provisional, and that the count is subject to verification and audit in the next two months, a bizarre conclusion to this highly publicised competition. Cape Town Tourism and the City of Cape Town did not qualify Table Mountain’s win status, whereas the cities linked to the other six New7Wonders were very specific about talking about their ‘provisional’ win.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage