Tag Archives: Cape

Easter Bunny brings egg-cellent weekend to the Cape!

The Easter weekend looks to be a busy one for the hospitality industry, a welcome last burst of business until the dreaded winter lull commences after the weekend.  

Three major events take place this weekend: the Old Mutual Two Oceans Marathon and the Cape Town International Jazz Festival in Cape Town, and the KKNK in Oudtshoorn.   These events are estimated by Cape Town Routes Unlimited to generate R 780 million in income for the Western Cape, reports Southern African Tourism Update.

The Old Mutual Two Oceans Marathon will be run for the 40th time in Cape Town today, with a 56 km ultra marathon, a 21 km marathon, and 5 km and 2,5 km fun runs creating a choice for the 26 000 participants.

The Cape Town International Jazz Festival is in its 11th year, and its economic benefit is estimated at close to R 600 million.   The star of the Festival will be George Benson, who performs at the Kippies venue at the Cape Town International Convention Centre tonight.  His show will be a tribute to Nat King Cole.  Judith Sephuma, Toots Thieleman, Jason Moran, La Melodia, Jonathan Butler, TKZee, MiKaNiC, Regina Carter, Melanie Scholtz, and Bilal are some of the 40 artists and bands performing today and tomorrow.  Billed as “Africa’s Grandest Gathering” and rated as the fourth best jazz event in the world, the Jazz Festival is expected to draw 32 000 jazz fans over the two days.

The KKNK (Klein Karoo Nasionale Kunstefees) runs until 8 April, and is a feast of mainly Afrikaans music and theatre.  Experimental plays usually are first performed in Oudtshoorn.  Award-winning ‘Die Naaimasjien’, with actress Sandra Prinsloo, will be the highlight.   Musically, David Kramer will entertain with ‘David Kramer se Kaapse Breyani’.  Other musical stars include Elsabe Zietsman, Amanda Strydom, Karen Zoid, Coenie de Villiers, Chris Chameleon, Koos Kombuis, classical guitarist James Grace, and the inimitable Nataniel.

March was a bad month for business, severely down on previous years, and it is evident that hospitality businesses are concerned about the winter ahead, given the impact that punitive increases in petrol, electricity, municipal rates and other municipal charges will have on consumers.  The only counter to these cost increases is the decrease in interest rates by 0,5 percentage points, reducing the costs of car and bond repayments.    A number of restaurants may not survive the quiet period ahead, and the reduced bookings for the World Cup may not bolster their earnings enough for them to survive the winter.

Western Cape Minister of Finance, Economic Development and Tourism, Alan Winde, said as follows:”The industry went through a rough patch over the last 18 months because of the global economic recession.   It is therefore very reassuring to know that our destination plays host to events of this calibre.  They certainly support the Western Cape Government’s objective of growth, job creation and poverty reduction and will help to build a long-term, sustainable tourism industry”.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Cape tourism declares responsible World Cup pricing

Representatives of Cape-based tourism bodies as well as some commercial entities met in the offices of Cape Town Tourism yesterday, to sign a declaration of fair World Cup pricing and operation, to maintain and protect the reputation of the Western Cape and of Cape Town.

Driven by Western Cape Minister of Tourism Alan Winde and Cape Town Tourism CEO Mariette du Toit-Helmbold, representatives of Cape Town Routes Unlimited, Backpackers South Africa, FEDHASA Cape, SATSA, Portfolio Collection, Fair Trade in Tourism South Africa, the City of Cape Town, and the Western Cape Ministry of Finance, Economic Development and Tourism signed to support the declaration.    It is interesting that the Portfolio Collection is represented, when other accommodation guide publishers, and other tourism associations were not included in the ceremony yesterday.

Du Toit-Helmbold has reminded the accommodation industry how important it is that pricing for the World Cup should be kept at a reasonable level (the summer rate is suggested), and that short term “rip-off” pricing will damage the reputation of the city and province.  

The Code of Responsible Pricing for Cape Town has been created around four core principles: 

‘Fair Value’ means that the tourism sector will create fair and reasonable rates for the 2010 FIFA World Cupâ„¢ that are linked to current seasonal rates. 

‘Responsible Tourism’ underlies Cape Town’s commitment to be a destination that values and promotes social responsibility and environmental protection. 

‘Sustainable Tourism’, whereby businesses will be expected to be mindful of the interests of maintaining a legacy for Cape Town beyond the 2010 FIFA World Cupâ„¢. 

‘Consumer Protection’ against hidden costs and fees that surprise and annoy consumers.

It is interesting that MATCH, FIFA’s accommodation agency, was not invited to the Code signing ceremony, being the biggest culprit in charging “rip-off” pricing by loading the accommodation rate of its signatories with a 30 % commission.   Also, despite signing the fair pricing code, none of the signatories have spoken out about MATCH’s irresponsible accommodation rates.   Only Portfolio cautioned its advertisers about signing with MATCH, and that may have been out of self-interest to ensure that their advertisers receive the bookings, from which Portfolio can earn commission.

FEDHASA Cape Manager Rema van Niekerk is quoted in the Times today as saying that she will terminate the membership of hotels that are found to be transgressing the Code.   All complaints will also be passed on to the Tourism Grading Council of South Africa (TGCSA), the article says.  However, they have no mandate to act on pricing, given that the TGCSA is a standards assessment body.

The focus of the Code appears to be accommodation pricing, but relates to all tourism products and services.   It will be interesting to see how restaurant pricing, rumoured for example to be about R 1 000 per person for a set menu at Beluga during the World Cup, will be monitored relative to this Code.

Surprisingly, Cape Town Tourism has not communicated with its members about pricing guidelines, as they seem to assume that their members read the Cape Town Tourism website regularly, or the newspapers reporting on the media releases sent to them by Cape Town Tourism.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

USA Design Queen Stewart flops at Design Indaba in Cape Town

What was Ravi Naidoo, owner of Interactive Africa and ‘Mr Cool’, who boasts FIFA as a client, and organiser of 13 Design Indaba’s to date, thinking when he decided to put Martha Stewart on the programme for the 2010 Design Indaba, which ended this weekend?

Billing Stewart as the lead Design Indaba speaker on its website, Stewart was described as speaking about “Food Design” at the Conference part of the Design Indaba, about “the creative principles and practical ideas that have made her America’s most trusted guide to stylish living.  Millions of consumers rely on Martha Stewart as their arbiter of style and taste and their guide to all aspects of everyday living – from cooking and entertaining to decorating and gardening, and much more”.  Stewart’s profession is stated as : entrepreneur, TV host and author.  

None of these “credentials” would have necessarily made Stewart eligible as a speaker at a conference addressed and attended by the world’s top designers.  So what went wrong? Firstly, through Twitter, one could track Stewart’s movements around the country, from the time she left New York on SAA, praising the airline highly (sponsored ticket?), she was met in Johannesburg and taken on a safari to Singita (sponsored?), and then arrived in Cape Town, where she stayed at the One & Only Cape Town (sponsored?).  Stewart’s talk was mid-morning on day three.  From her Tweets, it was clear that she had made no effort to attend any of the other talks on the first two days, choosing rather to go sightseeing and winetasting, but here her brand endorsements stopped.   It is the owners of the wine estates (which included Warwick and Graham Beck) that made one aware of her stops there on Twitter.  She did Tweet about her lunch at Waterkloof, mistakenly referring to it being in Stellenbosch!  Given that she has close to 2 million followers on Twitter, this would have had a good marketing benefit for the Cape.

At Design Indaba, the conference organisers as well as bizcommunity.com, were Tweeting from the conference.   Here is the take on Martha Stewart’s talk by Louise Marsland, ex-editor of and writer for bizcommunity.com and editor of AdVantage magazine, who Twittered the whole Conference every few seconds:

‘The always spectacular Design Indaba will this year be remembered, not only for the fabulous speakers such as Harry Pearce, Bruce Nussbaum, Priyush Pandey, Stefan Bucher, Mokena Makeke, etc, but for the worst presentation it’s (sic) ever hosted – by famous ‘homemaker’ Martha Stewart. Who will also now be credited with launching the first local “twitcom”. [view twitterfall)   Delivering a presentation more suited to the Krugersdorp Vrouefederasie or the Belville (sic) Housewives Scrapbooking Circle, she managed to inspire a mass walkout in both auditoriums – practically unheard of in the history of Design Indaba, which is the industry’s premier conference and expo showcase in the creative industries and an inspiration destination annually.  And so we get another twiord (twitter word): she was ‘twitter slapped’ (twitapped?) by the twitterverse. Twerrible.  The complaints centred around that fact that she used her presentation as a sales pitch (given how she is about to launch her ‘Martha Stewart’s Cupcakes’ in South Africa) and spoke to these highly creative and key delegates with a lack of awareness that was astounding. With the likes of local agency heads and creative directors and world-renowned designers and architects in the audience, you don’t talk about doing ‘glitter by numbers’ pictures and show 29 pictures of yourself holding various farm life (unless that’s part of your creative installation!). The laughter was cringe worthy indeed. The result was a walkout.  Basically she was boring and out of touch and self-promotional. Everything that Design Indaba is not. Design Indaba is about collaboration, sustainability, social entrepreneurship, less conspicuous consumption and looking towards redesigning a new world where product has less impact on the environment. General opinion was summed up by the biting comment of MC Michael Bierut as Stewart left the stage: “Dr Craig Venter is to the human genome as Martha Stewart is to paint chips.” Ouch!The subtle quips continued through subsequent speakers in the afternoon on Friday with references to the ‘millions’ to be made out of design (not) and pleas for people not to put gold glitter on their food, or anything else for that matter. Speakers following her were thanked profusely for “showing us what Design Indaba is all about” by Bierut. Groans and laughter greeted each aside.  Delegates who walked out gathered around Bizcommunity.com’s live ‘twitterfall’ screen outside the main auditorium which live-fed the deluge of tweets to delegates. “It was hysterical,” said one executive creative director of a leading SA ad agency. “The tweets were hugely entertaining, much more so than her speech!”  Another creative director pointed out that the real story was how fantastically social media worked in this case. “People didn’t like her… so they said so. That’s the real story. Brilliant.”   Delegates and journalists attending didn’t pull any punches, with scathing references to her ‘lack of a glittering performance’ and the fact that she could write a book on ‘How to clear a room’, rather.’

Interestingly Design Indaba, which ran its own Twitter feed, did not Tweet about Stewart after she arrived in the country, almost as if they could see a problem coming.   Every other speaker’s content was Tweeted about by them.  There was a deathly silence surrounding Martha Stewart on @designindaba and Naidoo has not been seen to make any statements in the newspapers that have run prominent stories on this flop (Sunday Times, Weekend Argus)!

Yesterday Stewart addressed a less distinguished audience, who paid R 250 to attend a breakfast session sponsored by Woolworths.   From the blog and Twitter feedback it appears that Stewart used the same talk, but attendees had lowered their expectations, given the feedback about her talk the previous day.   Some comments seemed self-justifying, others remained critical: read Cape Town News Blog’s report here.

Stewart appeared unaffected by the furore, happily continuing her Tweeting about beautiful Cape Town and hoping that she could get up Table Mountain, after the gale force southeaster winds had prevented her from accessing this design icon of the city.  In fairness to her, she did not make any negative comments on Twitter about her visit to South Africa, and was gracious to her hosts and sponsors in acknowledging them, the main ones at least!

Martha Stewart’s visit to Cape Town will be remembered for all the wrong reasons.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Viva South Africa 2010, says Visa!

South Africa is gaining in popularity as a tourist destination, as the 2010 World Cup draws near, says a survey conducted amongst international Visa credit cardholders, reports South African Tourism Update.

Conducted amongst 5 500 travellers from eleven countries, the study found that 33 % of these travellers intend to travel to South Africa in future, and just less than half of these intend to travel to the country for the World Cup.   The World Cup interest is largest from Brazil (just under half the respondents), followed by China, South Korea, Mexico, Russia and the USA.

The study shows that those travellers wanting to come to South Africa, will want to see other parts of the country, including a game park, and a beach holiday in the Cape or on the Garden Route (although the World Cup will be hosted in the South African winter!).   Cape Town is the most popular South African city they would like to visit while they are in the country.   However, while they are on the African continent, the travellers would also like to visit another African county, and the most popular destinations are Kenya, Angola, Mocambique, Tanzania and Zimbabwe.

Reasons for not coming to the country include a lack of interest in soccer and the World Cup, fearing it being too expensive, and to not be safe.

Whale Cottage Portfolio: www.whalecottage.com