Tag Archives: Cape

Cape Restaurants enjoy ‘second summer’, but winter closures inevitable!

A fantastic last half of April weather-wise has been a ‘second wind’ for Cape Town’s restaurants, delaying the closure of restaurants which will be inevitable in the long winter lying ahead.  Already April has seen six restaurant closures.  This list of restaurant openings and closings is  updated continuously, as we receive new information:

Restaurant Openings

*   Frères Bistro has opened next door to Col’Cacchio on Hans Strydom Avenue in the city centre.

*   Orphanage Cocktail Emporium is opening Orphanage Club upstairs, with 1920’s style music by live performers, later this year.

*   Cavalli restaurant is said to open on the stud farm on R44, between Stellenbosch Continue reading →

Pearl Culture Sweet Service and Native Sour Service Awards!

The Sweet Service Award goes to Pearl Culture in Canal Walk, and its shop assistant Hanile Hugo, for whom nothing was too much trouble in restringing a bracelet in 20 minutes, so that I did not have to return to Canal Walk a few days later to fetch it again.  A pearl bracelet which I bought in their sale was lengthened by Hanile while I waited too, without a charge for the added pearls.    It is sad news that the retail outlet will close down later this year, as it has been a reliable source of pearls, and their restringing service is one of few available by jewellers in Cape Town.  She was friendly and a pleasure to deal with.

The Sour Service Award goes to ‘digitally-led full-service marketing agency‘ NATIVE (who in South Africa would choose such an inappropriate company name?), and its Cape Head Ben Wagner.  Wagner wanted to get hold of a guest of ours, and called us to speak to him.  I explained that we do not have telephones in the rooms, as all guests have cellphones, that all calls are diverted to my cellphone, and that I had left the guest house for the day.  I asked him to contact his friend directly on his German cellphone number as I would only see the guest the next morning – surprisingly he did not have his friend’s number, and neither did I.  Wagner was enraged that he could not get the message to his friend immediately, and was rude and demanding on the phone.  His reaction was beyond the norm for an annoyed person, and he unleashed a Twitter tantrum, with extreme abuse to ourselves!  We had to ask our security company for extra protection of our guest house in Camps Bay, as he tried to gain access to our property.  One wonders how abusive he could become if he were to be annoyed by his clients, including Distell, Foschini, Pernod Ricard, and Pick ‘n Pay, judging by his abusive behaviour towards ourselves.  Wagner’s Twitter Bio states that his Tweets express his own opinions, yet it has the link to the NATIVE website!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

Cape of Love: Wedding Tourism booming in the Cape!

Valentine’s Day is excellent for business in the Cape in February, and this year is no different.  Falling on Thursday, it is being celebrated this weekend, with numerous couples taking a romantic break, and weddings galore are taking place, with couples from all over the world saying ‘I do’ in the world’s most beautiful city and winelands.

Previously Franschhoek held the honours of the Wedding Capital of South Africa, and is still popular as a wedding destination.  Whilst we had seen a decline in weddings in the gourmet and wine valley in the past two years, we are surprised at the vast number of wedding guests we are accommodating at Whale Cottage Camps Bay currently, attending weddings in Cape Town and in Stellenbosch in particular.

Berlin-based Benjamin Pochhammer and his fiancée Johanna Henning chose to marry in the Cape because Benjamin had studied at UCT. Bringing Julia to Cape Town to show her the beautiful city, they decided to get married in sunny Cape Town instead of in wintry Berlin. More than 100 of their friends flew in from Germany and other countries for the wedding, for which a detailed wedding programme had been prepared for the wedding guests, all concentrated in Camps Bay.  So, for example, they played Beach Volleyball followed by drinks and snacks at Café Caprice.  The next day a special party was held at The Grand Camps Bay exclusively for the wedding party guests.  The wedding was held last Wednesday at Webbersburg in Stellenbosch, to which the guests were bussed to and from Camps Bay.  The day after the wedding they guests were invited to an afternoon braai in Camps Bay.   All wedding guests were sent a list of suggestions of Camps Bay and Cape Town restaurants and bars, and recommended tourist attractions and outings.  Roughly calculated, the wedding will have generated R1 million in income for Camps Bay in the five day wedding period, in addition to the R400000 costs of the wedding event.

Yesterday we welcomed the close family from Austria, Australia, the UK, and Johannesburg of Niki Foreman, originally from the UK, and Tom Dirnberger, originally from Johannesburg, who met in London and now live in Sydney. They have booked seven rooms at Whale Cottage Camps Bay for the next five days, before they move across to Stellenbosch, to the wedding venue at Marianne wine estate.  Their wedding party consists of about 60 guests, and their contribution to Camps Bay alone should be in the region of R 500000.

We also accommodated a guest who attended the wedding of her step brother at the Twelve Apostles hotel on Valentine’s Day.  Yesterday four American guests arrived, for a wedding of a nephew, which will be held in Paarl. All pre-wedding festivities are being held in Camps Bay.  At Whale Cottage Camps Bay we are also hosting the Wolthaus couple from Germany for eight days, celebrating their 25th wedding anniversary with us on Monday.

Yesterday the posh wedding of Nathi Mthethwa and Philiswe Buthelezi, with 500 guests, was held at Allée Bleue, the menu having been developed by Chef Reuben Riffel.   It was attended by President Jacob Zuma, Deputy President Kgalema Motlanthe, Cyril Ramaphosa, Tokyo Sexwale, and Mangosuthu Buthelezi, reports the Sunday Times.

Cape Town and the Winelands deserve to be named the ‘Cape of Love’, and this romantic wedding tourism should be heavily promoted, as it benefits the accommodation, restaurant, tourism, wedding venue, wine, and related industries.  It is also a feel-good type of tourism, the guests being in a particularly good mood, loving every minute of their stay in Cape Town and the Winelands, and the wedding celebrations they have travelled to from far!

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

SA is not projecting the right image, affects business, says Western Cape Tourism Minister Alan Winde!

On the day that Finance Minister Pravin Gordhan presented South Africa’s mid-term budget in Parliament, and announced that SARS revenue collected is R5 billion less, and is unlikely to grow next year, Minister Alan Winde closed the Wesgro AGM with refreshing honesty, and said that the Finance Minister’s speech meant that provinces would receive the same allocation as the current financial year, meaning a lower buying power next year due to cost increases.  He also said that currently South Africa is lacking leadership, and is not projecting the right image to the outside world, given the strike of the SA Transport and Allied Worker’s Union, the Marikana massacre, and the capsizing of the Miroshga off Hout Bay.

Minister Winde’s sombre closure of the AGM reflecting the tough trading conditions which the Western Cape businesses can expect for the next two years, and which have already affected Wesgro’s performance in not meeting its top targets of Investment.  The Trade, Investment and (new) Tourism promotion body celebrated its 30th anniversary this year, and probably presented negative figures for the first time in many years.  It has an interesting method of setting targets, at a high and a low band.  In most measurements presented, Wesgro exceeded the ‘low road’, but did not meet the ‘high road’ budgets in its Investment and Trade Promotion divisions.  Wesgro Chairman Benjamin Kodisang started off the proceedings by also adding his negative view of the world, expressing that he is ‘a concerned man, who has never found the world in the situation it is in now, economically, socially, and politically’.  He challenged business persons in the Cape to ‘stand up, and be counted’, and to show leadership, as contained in Wesgro’s Vision of leading ‘the creation and promotion of a compelling global destination for investment, trade and destination marketing for the benefit of all people in the Western Cape’. Good news is that the Western Cape economic growth has outshone that of the national economy for the eleventh year running, with a growth rate of 3,1 % currently, driven largely by a 7% growth in exports, mainly of fruit.  Over a third of exports go to Asia, and one-quarter to Europe (of which one-fifth is wine).  R1,24 billion in Investment was attracted to the province in the past year, it was reported.  More than 1000 jobs were created in the same period.  The dominant export markets for the Western Cape remain the UK, France and Germany, but the West Africa Trade Corridor is gaining importance, in particular Nigeria, Angola, Cameroon, and Côte d’Ivoire.  Angola has taken over from Mozambique as the province’s largest trade partner in Africa, said Nils Flaatten, Wesgro CEO.  Brazil, India and China, all BRICS countries, are important for partnerships to promote the economy of the Western Cape.  The United Nations Procurement Programme, incorporating our province as one of only three developing areas, is a bonus for the Western Cape.

In April Wesgro incorporated Cape Town Routes Unlimited, which no longer operates by that name, but which still has a Board in place until the Western Cape Tourism Act of 2004 has been repealed, likely to be in April 2013. The Wesgro Act is being amended too, to allow the organisation to adopt the role of tourism promotion too.  Deon Cloete, Chairman of the Cape Town Routes Unlimited Board, also painted a picture of a tough economy and the effect of the incorporation of the organisation into Wesgro, the contribution of conferences to the Western Cape economy having been R254 million instead of the projected R360 million, even though the number of conferences grew.  The 1,4 million tourist arrivals means an 8% decline, while spend by foreign tourists had declined by 16% to R18 billion, he said.  The province sold 26% of the national bednights, and the average spend per day on a trip was R1420.   Cloete warned of a ‘tough year’ ahead, despite the country’s most popular tourism destination, the V&A Waterfront, being in the Cape and having achieved 22 million visitors.  Minister Winde highlighted that 600 conferences and events had been held in the Western Cape in the past year.

Flaatten said that the vision going forward is to cross-sell the Western Cape in a three-prong Trade, Investment and Destination Marketing approach.

Embarrassing is the glowing write up in the Wesgro 2011-2012 Annual Report of Cape Town Tourism CEO and Wesgro Board member Mariette du Toit-Helmbold: ‘Under her  leadership Cape Town Tourism has won critical acclaim as a Visitor Services and Destination Marketing Organisation doing sterling work at the coal face of one of the country’s fastest growing industries’. The City of Cape Town clearly does not agree, having taken the responsibility of Destination Marketing away from Cape Town Tourism, announced at the Cape Town Tourism AGM just a week ago!

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: WhaleCottage