Tag Archives: commuters

Sweet Service Award goes to Mayor Geordin Hill-Lewis; Sour Service Award goes to SANTACO

The Sweet Service Award goes to Cape Town Mayor Geordin Hill-Lewis for his consistent, regular, and honest feedback at all hours of the day and night to the residents of Cape Town during the eight day Taxi Strike. At all times the stand of the City of Cape Town has been that lawlessness will not be tolerated and that the City will do its best to protect operating public transport and even trucks delivering food.

The Sour Service Award goes to SANTACO for extending the strike by another week when it rejected the terms of the City’s demands last Friday yet accepted them in the final negotiations last night, causing financial hardship to its own taxi operators and taxi commuters, the loss of lives, and affected almost every resident in Cape Town, in that food stocks were running low or out of basic items in supermarkets.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.m

Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323

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MyCiTi Bus losses: will Cape Town ratepayers have to pay?

My CiTi Bus imagesA hard-hitting Open Letter to Cape Town Mayor Patricia de Lille and Councillor Brett Herron was published in the Letters page of the Cape Times last week, and echoes many of our observations about the failure of the MyCiTi Bus service on the city centre and Camps Bay routes.  The newspaper also published a defensive response from Councillor Brett Herron, Mayoral Committee member for Transport and ultimately responsible for the city’s public transport service.

Emiritus Professor of Forensics at UCT Deon Knobel, a respected pathologist and lecturer, has observed, as have we (we have Tweeted this regularly) that the MyCiTi Buses travelling in Camps Bay and along Kloof Street are still close to empty three months after the inception of the routes.  Our blogpost after a trial trip from Camps Bay to the Silo section (previously called the Clocktower) of the V&A Waterfront highlighted that the trip took too long (90 minutes one way), and that commuters who wanted to get onto the bus did not have a MyCiTi Bus card with which to pay for their trip.  Extensive queues are still seen in Camps Bay, waiting for taxis, despite the MyCiTi Bus charging next to nothing!

Professor Knobel’s letter documented his observations over the last month in Gardens, Kloof Street, Kloofnek Road, and Camps Bay that not one of the MyCiTi Buses had ‘more than five or six passengers in the bus, and not infrequently no more than three or four. One bus even carried the amazing figure of one passenger’.  In addition, he had observe eight ‘virtually empty‘ buses on the N2 highway, returning to the city from the airport.  Given the poor occupancy of the MyCiTi Buses, Professor Knobel asked De Lille and Herron the following questions: Continue reading →