Tag Archives: Cru Cafe

Cape Town restaurant news: who’s hot and stirring?

The Cape Town restaurant scene has been buzzing this month, with a number of new restaurants opening, and an e-mail exchange creating the biggest restaurant stir ever experienced in the city.

The opening of the Cape Quarter extension on Somerset Road in De Waterkant has seen two restaurants open in the centre to date: Cru Cafe, a restaurant which has created “its own terroir” in the centre, says director Elsie Pells, in serving a selection of 150 wines hand-picked by Pells, a Cape Wine Master.   Voila, an all day breakfast and light meal restaurant, owned by the owners of Wakame, is a friendly addition, with cakes, muffins, croissants, fudge, toffee apples and many more treats prepared on site.   A clever touch is that glass domes presenting the treats are placed upon stacks of cookery books!  Downstairs, at the entrance, is an Andiamo Espresso, which is a sister coffee shop to the one in the original Cape Quarter, but on a very much reduced scale, only selling coffee, ice creams, juices, sandwiches and muffins.  It belongs to the same owners as the amazing Spar Gourmet Food Store at the entrance to the center.   Vanilla will open at the end of the month, and is owned by father and son duo Nigel and Simon Newhouse from Tuscany Beach in Camps Bay.   It will be the lead restaurant in this centre, with 180 diners catered for on two levels.   The chef  Evan Coosner worked at Reuben’s  and Ginja previously.   Kuzina – Greekooking, LAZARI, and BICCCS (Bread, Ice Cream, Cakes, Coffee, Croissants, Sandwiches) are restaurants still set to open in the centre.    To celebrate its opening, the Cape Quarter has organised a Food & Brandy Festival on 13 and 14 November, with Giggling Gourmet Jenny Morris, in conjunction with the Alchemy of Gold (Klipdrift, Flight of the Fish Eagle, Oude Meester, Nederburg, Uitkyk and Van Ryn’s brandies), talking and preparing food all day long.

The talk and tweet of the town has been an e-mail exchange between Cormac Keane, owner of new restaurant Portofino, and a client, who cancelled a 5 pm dinner reservation one hour before time of arrival.  Keane expressed his frustration to the client in no uncertain terms and with true Irish directness.  The client was not happy with the replies he received from Portofino, and made contact with some websites that had written favourable reviews of the restaurant, including WhaleTales.    He also sent it to a hip website called 2oceansvibe, which decided to post the e-mail exchange on its blog, leading to an outburst of mainly critical and at times extremely crass and defamatory attacks against Keane.  On the other hand, many readers of the exchange admired Keane for standing up to an inconsiderate customer, and lauded him for his bold and direct stand. The end result:  the customer has gone into hiding, and has requested that his name be deleted from the exchange on the 2oceansvibe website.  For Portofino, it has meant a fully booked restaurant ever since the e-mail exchange was circulated around the city, reinforcing that there is no such thing as bad publicity!   The WhaleTales’ review of Portofino, which was written shortly after Portofino opened, was offered as a link in some of the website comments, and the review attracted more than 2000 readers in the past week, a record readership.   A vindictive customer tried to show up what he felt was a rude restaurateur, and got more than he bargained for.  Instead of spreading the word to prevent others from going to Portofino, he has done the restaurant the best possible favour by creating wide-spread exposure for it, a bonus for a restaurant which only opened 6 weeks ago, and now has become the best known restaurant in town!   Portofino is not the first restaurant to have told a customer to not return: Le Quartier Francais, Carne, Beluga and Sevruga are known to have done so too!    Carne and Le Quartier Francais are finalists for the Prudential Eat Out Top 10 restaurant awards, and it begs the question whether such poor restaurant customer care should make them eligible for such a sought-after award.  

Another restaurant that is on the Eat Out Top 10 restaurant shortlist is The Roundhouse in Camps Bay, which has demonstrated its arrogance almost since its inception, stating at the outset that its goal is to become the best restaurant in Africa.  A response of the owner Fasie Malherbe to a customer comment on the Eat Out website is a scary reflection of what one might encounter at this ‘Big Brother’ restaurant: “every guest that has ever walked through our door and dined with us is on record to the extent that I will outline your exact time of arrival, what you ate, what you drank as aperitif’s, digestif’s wine that was served to you, the guests comments made on each dish, positive or negative feedback, special dietry (sic) requirements, the guest interaction between staff is noted, what car you drove, whether you smoked or not, how many times you went to the restroom and any other details that we could use to ensure that when you return that we may ensure consistency in offering or if you have complaints as we have here that we have all our ducks in a row and can learn from the ordeal”!

Bruce Robertson, the previous owner of The Showroom, which is where Portofino is now located, has confirmed that the Franschhoek restaurant that he is consulting on is that of La Motte, which is due to open in May.   The wine estate has just opened its new tasting room.   Robertson is also working with Warwick wine estate outside Stellenbosch on their gourmet picnic offering, which will be available from 1 December.  Robertson is also a gourmet food tour guide now, and he led the editor and 8 readers of USA foodie magazine Bon Appetit around the culinary delights of the Cape, including Reuben preparing a meal at Boekenhoutskloof in Franschhoek; a winepairing dinner at Grand Roche with Cederberg Wines; a malas tasting at Paul Cluver matched to organic farm foods; a seafood braai paired with Hamilton-Russell wines at Birkenhead in Hermanus, with the Southern Right whales frolicking in the ocean as a backdrop; and an interactive Cape Malay cooking demonstration with Cass Abrahams and paired with L’Omarins wines. 

OYO, the restaurant in the V&A Hotel in the Waterfront, is offering a crayfish special at R 185 for 500 grams.  A choice of hot or cold crayfish is offered.  Sister restaurant SALT at the Ambassador Hotel in Bantry Bay is also offering this special.

Alle’e Bleue wine estate has opened its beautiful top class winetasting room, and has a new outside courtyard restaurant seating about 80 linked to it, serving only five options:   Flammkuchen, Bobotie, a cheese platter, a chicken/spinach salad and a mixed grill.

Delaire Graff has made three changes after only being open for four months:  its prices have increased, its staff have changed, losing their exceptional Maitre’d, and their menu has changed.   Read a report on the latest visit here.

New Italian restaurant Alla Posta is to open at 51 Kloof Street shortly.  It will not only offer Italian delicacies, but also Italian furniture, decor and books, and show Italian movies.

Two new restaurants are set to open in Franschhoek soon, both owned by one of Franschhoek’s largest retail and hospitality landowners Robert Maingard.   In the old station building once hosting the Tourism Bureau, a sports bar is set to open, while a creperie should have opened a few months ago already close to the Huguenot Fine Chocolate shop.   A Franschhoek branch of Gelato Mania, which already exists on Somerset Road, in Green Point, opened recently and is tucked away alongside Col’Cacchio.

Chris von Ulmenstein, Whale Cottage Portfolio www.whalecottage.com

Cape Quarter ext. new centre of the Cape universe?

The Cape Quarter extension on the block of Somerset/Napier/Dixon/Jarvis Roads in De Waterkant in Cape Town will become a focal point of Cape Town entertainment, and of decor and design shopping, especially as the nearby V & A Waterfront is turning more and more shoppers off with its exorbitant parking fees and its lack of airconditioning for the next month in half of Victoria Wharf.  It also will be on the route of 2010 World Cup soccer fans walking to the new Cape Town Stadium from the city center transport and parking hub.  It opened at the beginning of the month.

An extension to the original Cape Quarter design and decor center across the road, the new extension has been developed on a far larger and grander scale, with 10 000 sq. meters of retail space and 8 700 sq. meters of office space, reports the Weekend Argus.  Deloitte’s have already taken 5 000 sq. meters of office space.

Impressively a modern building has been built against the facades of beautiful historic buildings which are erstwhile industrial buildings and warehouses, on Somerset Road, which have been spruced up and repainted.  The center offers 1 000 parking bays, an important requirement due to the shortage of parking in De Waterkant in general.  Currently parking is free of charge.

A collection of non-franchised restaurants has been signed up, and includes Cru Cafe (see separate review to come on this blog) and Voila, which have opened already.  Vanilla will be the largest and grandest restaurant in the centre, on two levels, and opens at the end of the month.   It is being set up by the owners of Tuscany Beach in Camps Bay.   Other restaurants to open are Kuzina – Greekooking, LAZARI, and BICCCS (Bread, Ice Cream, Cakes, Coffee, Croissants, Sandwiches).   Andiamo, which has a large presence in the original Cape Quarter, has a coffee shop Espresso at the entrance.

The star of the centre at the moment is the most amazing Spar Gourmet Food Store at the entrance, with 1 600 sq. meters.  The retail outlet stuns with its fresh look, large variety of products stocked, including wines, and its fresh foods and bakery products.

Furniture and decor shops to open include Gonsenhauser’s Fine Rugs, Victorian Bathrooms, Bank’s Kitchen Boutique, EuroCasa, Pierre Cronje, and homeware shops.  It will have a Hilton Spa, a gym, hairdresser, a range of 15 fashion shops, 4 arts and curio shops, a Tops liquor store, and a pet shop.  

A programme of live entertainmnet is planned from November.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Restaurant openings bright light in gloomy recession

Restaurant closures seem to have ground to a halt, the last being the final liquidation of celebrity chef Conrad Gallagher’s Geisha Wok in the Cape Royale Luxury Hotel, and his Sundance coffee shops.   His departure from Cape Town and his shady business dealings have also influenced the operation of Crepe Suzette and Bouillabaisse in the Rockwell Centre in De Waterkant, which opened on the basis of Gallagher setting up an Epicurean Food Market on the ground floor, around the two new restaurants.   This deal fell flat earlier this year already, just as the restaurants were moving into the building.

Last month Reuben Riffel opened his second Reuben’s restaurant, in the new Small Hotel in Robertson.   Nook is the cutest ‘cosy eatery that specialises in homemade pastries, cakes, sandwiches and a wide variety of daily specials’,  that also opened last month in Stellenbosch’s Van Reyneveld Street, where the Greek Kitchen used to be.  The owners Luke and Jessica are young, and this is their first restaurant venture.  They are refreshing in the way they connect with their clients, and understand customer relationships. 

Last week Portofino opened where the Showroom used to be in De Waterkant, by fun and hands-on owner Cormac Keane with chef Stephen Kruger, previously working with Richard Carstens, in the kitchen.   See the review on this blog.

Yesterday the 12th branch of Doppio Zero opened on Somerset Road, Green Point, in a lovely renovated Victorian building with modern lighting, and is fantastically positioned opposite the Green Point stadium. Doppio Zero is a franchise operation, which has an impressive website that is upfront about what the company stands for.  Its promise is “to consistently deliver beyond your expectations”.   The company’s vision is to be a “leader in our industry and in the market in which we trade, and to imprint the Doppio experience in the culture of our guests.”   Its mission is to ensure that guest satisfaction is “number 1”, to offer staff growth opportunities, to offer uncompromising best quality food, service and people, to develop lasting relationships with guests, to continuously improve, and to make a “fair profit.”   Its values are passion and enthusiasm, integrity and honesty, an unconditional commitment to the brand, and individual responsibility and accountability.  These are strong words, and one hopes that the company can keep its promises, especially as they are stated so publicly.

Bruce Robertson’s Showroom Cafe and The Quarter on Long Street are doing well, and he was bubbling last week about four restaurant openings he is consulting on, all scheduled for October.   October also sees the opening of Vanilla, owned by the Newhouse father and son duo from Tuscany Beach in Camps Bay, in the new Cape Quarter building on Somerset Road.   Cru Cafe will also open in the center.

Kathy and Gary Jordan from Jordan Wines in Stellenbosch will also open a restaurant for light lunches in October, on their wine estate, reports The Sunday Independent.   Critically, they comment:”Too many people chase Michelin stars, but I am not a fan of that system.  To win those stars, you have to throw away your food from one sitting, and start again in the evening.  To me, it is just a waste.  It adds a huge cost to the restaurant bill.  Almost all the food rejected is still perfectly good.  I can’t stand seeing food wasted.”  Their restaurant will “offer simple, well-cooked, wholesome food”.  The Jordans are co-owners of the High Timber restaurant in London, with Neleen Strauss, and “a significant percentage” of the 40 000 wines in the restaurant are Jordan wines. 

The Waterkloof wine estate in Somerset West, which belongs to one of the largest wine importers in the UK, Paul Boutinot, and who calls himself the “Custodian” of the wine estate, according to its website, will open its restaurant in November, with chef Gregory Czarnecki in the kitchen and Julian Smith from Grande Provence managing the restaurant.  Czarnecki was previously at The BIg Easy in Stellenbosch, the restaurant belonging to Johan Rupert and Ernie Els, amongst others, and left when he was expected to cook hamburgers, it is said.    He worked with 3*** Michelin chef Alain Senderens at Lucas Carton.   Waterkloof’s website states that it makes ‘slow wines’, with fermentation taking place between one to eleven months instead of the usual 20 days, and it would be excellent if its new restaurant embodies “slow food”.

Little has been said or written about maze and Nobu locally lately, and one wonders what the effect of the poor reviews Gordon Ramsay’s restaurants in the UK got in the 2010 edition of The Harden’s restaurant guide will be on the local restaurant in the OneandOnly Cape Town hotel.  According to a report in the Daily Mail, the guide has placed four of Ramsays’ restaurants on the “10 most disappointing restaurants” list.    Three of the restaurants also featured on the ‘most overpriced’ list.  The author of the guide, Richard Harden, said of maze and of Ramsay that it is suffering from “imperial over-reach” and feels that ‘it has deep-seated problems’.   Harden continues about Ramsay: “He wants to be an international film star and be accorded Beckham levels of international fame yet he wants to run this internationally recognised group of restaurants.”   Ramsay’s profits fell by 90 %, according to the report, in the last year, and received negative feedback when it was discovered that some of his restaurants serve mass-produced food, prepared off-site and delivered to the restaurants.

Word about Stellenbosch town is that Etienne Bonthuys will not be at Tokara restaurant in the Helshoogte Pass for much longer.   He is opening up a new restaurant in Stellenbosch later this year, it is rumoured. No doubt Tokara owner GT Ferriera will look for a heavyweight chef to counteract the competition from Delaire Graff across the road.

A late-comer to social media marketing is Le Quartier Francais, which announced with fanfare that it was starting a blog at the beginning of this month.  It has only posted two posts, of which one has already been removed again.   Perhaps the owner does not know that a blog needs a dedicated commitment to regular posting to be credible and to help with search engine optimisation.

Whale Cottage Portfolio: www.whalecottage.com