Tag Archives: design

New Watershed in V&A Waterfront showcases ‘Africa’s largest collection of craft and design’!

Watershed logo Whale CottageThe V&A Waterfront has completely transformed what was previously the Blue Shed near the V&A Market on the Wharf, renaming it Watershed (a corny name which tries to be clever, but it does not reflect at all what is inside the building), and creating a showcase of 168 crafters, designers, and more under one roof.

I was invited to attend the official opening of Watershed on Watershed Star Whale CottageThursday evening, and so were thousands of others, as the traffic jam inside the V&A was unbelievable, a trip between Kloof Street and the parking garage opposite Watershed taking 45 minutes traveling time!  There was no warning on radio nor through the V&A’s electronic Continue reading →

Cutlery biggest switch off in eating out in restaurants!

Restaurnt Complaints CRO_Page11_GripeOMeter_08-14An American survey conducted amongst 1000 diners has revealed that dirty cutlery and table tops (76%) is the most off-putting aspect of eating out in a restaurant.

Complaints relating to food are too much nutritional information provided (16%) or too little (14%), water not being brought to the table spontaneously (27%), the food not look or taste as described in the menu (54%), the food or beverages served at the wrong temperature (66%), and not being served what one ordered (62%).

Gripes abound about waiters: the wrong dish being given to the wrong person at the table (17%), service being slow (51%), feeling rushed to eat (61%), errors on the bill (48%), a tip of 18%+ added automatically (50%), called ‘dear’ or ‘honey‘ (24%), sloppy dress and poor hygiene (67%), impolite or condescending waiters (72%), and removing the plate or glass before one has finished eating or drinking (59%).

The restaurant design and facilities can also annoy diners: tables too close together (39%), being too close to the door or kitchen (38%), and poor cloakrooms (73%).

Two further annoying aspects about restaurants is other customers sending text messages or talking on their phones (38%), and tables not being available within 15 minutes of the reservation time (50%).

While the survey was conducted in America, it is likely that similar results would be generated were the survey to have been conducted in South Africa.   Continue reading →

Kamers food and design market builds on history of The Castle of Good Hope, first time in Cape Town!

Kamers Cover picOn Thursday I was invited to the opening of the Kamers food and design pop-up event, which is being held inside and outside the extensive The Castle, an apt venue as The Castle  of Good Hope was home to the market in Cape Town in early days.

Kamers started off in Stellenbosch twelve years ago when a collection of friends organised it as Kamers vol Geskenke, and its timing was close to Christmas, allowing one to buy unusual, unique, and stylish presents to give as gifts.   At that time they started with 40 stands, now they have 140, chosen out of a list of 600 applicants, we were told by the founder of the event, Wanda du Toit.  Her official title is Creative Director. Other members of the organising team include Magdel Kemp, Amelia van Zyl, and Hesta du Plessis.  Kamers has never been held in Cape Town, so hosting it in the city as well as in The Castle is a double historic event.  Now Kamers is spread over four events throughout the year, in Stellenbosch, Pretoria, and for the first time in Johannesburg and Cape Town this year.  It is organised by a team of twelve, and no one ever leaves, said Wanda.   Unique to the Cape Town event is the collaboration with the Cape Craft & Design Initiative (CCDI), a collective of 5000 small design and craft enterprises, which are offered business and marketing support to assist them in growing their businesses, to help them grow, and to enable them to employ staff, said Erica Elk, its Executive Director. World Design Capital 2014 has endorsed Kamers.

On arrival at The Castle, we were guided to park furthest from The Castle building, and fill up the space in this way, not making sense at all, the latecomers being lucky enough to park closest to The Castle building!  It was difficult to find the venue for the media launch, a number of us entering the building housing the William Fehr Collection. An Iziko Museums staff member was unfriendly in pointing us generally down a passage with her walkie-talkie, without explanation. Kamers Calvyn Gilfellan Whale Cottage PortfolioShe had no clue about Kamers taking place on the property, or where the media function was, and fortunately a colleague could guide us to a completely different building.  In the launch address Wanda hinted at some of the issues they had in using The Castle buildings, being a Military-owned property with rules and regulations, which created some challenges for the organisers, but these were not visible to us, other than the attitude of the Iziko staff and the parking ‘organisation’.  I fed back the problem with the Iziko Museums staff to Calvyn Gilfellan, the CEO of The Castle, who told me immediately that the Iziko Continue reading →