The Sweet Service Award goes to FedEx and its manager Peter, who assisted in getting the Kokkedoor cookbook delivered, after various attempts to receive it failed. Despite an instruction to call and make a delivery appointment, the delivery staff just arrived, when we were not at the delivery address. We were then sent an sms, detailing how many times they had attempted the delivery, requesting that we call FedEx! I did call them, although I felt that they should have called me. The duty manager could not divulge what was in the parcel – 2 weeks prior the same delivery company had put me through Continue reading →
