Tag Archives: Edgars

WhaleTales Tourism, Food, and Wine news headlines: 28 October

WhaleTalesTourism, Food, and Wine news headlines

*   Growth in South Africa’s tourism industry is affected negatively by reduced government expenditure, slow visa approvals, crime perceptions, infrastructural restrictions, language barriers, and poor domestic tourism, said SA Tourism CEO Thulani Nzima at the South African Travel and Tourism Summit.

*   A massive storm has affected air, train and ferry travel in the United Kingdom.  More than 130 flights have been cancelled at Heathrow alone.

*   A Climate Experience Centre is to be built in the V&A Waterfront next year, for usage from 2015, Princess Astrid of Belgium announced in Cape Town on Friday.   It will be the first centre of its kind in the world, allowing visitors to learn about the effect of climate change via virtual reality technology.   The royal party also visited Almenkerk Wine Estate in Elgin last week.

*   Car rental rates could increase by 10% due to the introduction of e- Continue reading →

MasterChef South Africa cooking up an exciting Season 2!

Last week I was lucky to be the only blogger to be invited by M-Net‘s PRO Ingrid Engelbrecht (right in bottom photograph) to attend a Media Day on the set of MasterChef SA at Nederburg, to obtain a behind the scenes feel for the production of one of our country’s most successful reality TV cooking shows.  It emerged that the show management is highly organised, executing the shoot for the day and planning shoots five days in advance simultaneously. MasterChef SA Season 2 will commence flighting mid-year, and will be extended to twice-weekly broadcasts of the 26 episodes.

The media group of about 25 from Johannesburg, Cape Town, and Durban watched a cooking challenge of the contestants from the mezzanine level. Guest house duties prevented me from getting to Nederburg so early, so unfortunately I missed out on seeing the contestants, who arrived at the MasterChef SA kitchen almost three weeks ago.  It was a delight however to see judges Pete Goffe-Wood and Benny Masekwameng again, as well as to meet Andrew Atkinson for the first time, having undergone a complete change in his appearance, and particularly in his dress. Gone are the jackets and suits, and all three the judges looked far more comfortably dressed.  It is from the judges, and later from MasterChef SA Culinary Producer Arnold Tanzer, that we heard that every dish that the contestants have to prepare is tested multiple times.

The accuracy of the recipe ingredients and method of preparation is tested by four different chefs in Chef Arnold’s test kitchen.   The dishes that are prepared by the contestants are filmed for presentation, while the judges taste an additional portion prepared by each contestant, which one does not see on screen. They then taste the filmed dishes, and provide their feedback for the camera.  Chef Pete has taken to tasting the dishes during the preparation already, to get a feel for them.  The three judges are called the ‘three stooges’, and are like brothers, much like the bonding that has taken place amongst most of the Season 1 contestants, even after the end of the season. None of the judges received any screen training, and Chef Pete said that they are no longer conscious of being filmed. They have had to learn interviewing skills however. Last year Chef Arnold and Chef Pete visited the set of MasterChef Australia for two days. The bond between the crew is strong as well, 85% having shot a number of series for M-Net in addition to Season 1.  The next season of Idols will be shot soon too. Ingrid said that her job is to ‘put a pep in everyone’s step’, and to show that ‘M-Net Cares’! She also conducts the exit interviews with the departing Pressure Test contestants.  It was super to see Lungi Nhlanhla, a MasterChef SA Season 1 Finalist, and now a journalist at Drum, and it was sweet to see her sit with Chef Benny, having had a special affinity with him during Season 1. Chef Pete sat at our table, and shared that the season 2 contestants are of a higher calibre, having had the benefit of watching season 1. The contestants had also attended a Chef’s School in Randburg before the festive season, at which they were taught basic kitchen skills, such as deboning chicken and filleting fish.  About half the contestants are from the northern provinces, with one or two from Durban, and the rest from Cape Town.  For the first time the contestants will also be filmed in their House, and therefore more upmarket accommodation has been selected, to share the contestants’ interaction with each other off-set, as per MasterChef Australia, giving the show more of a three-dimensional and real element.  The House contains a large collection of cook books, and last year those by guest chefs were also part of the collection, it obviously not being known by the contestants which guest chefs would surprise them on set on a given day.  Some contestants have quit their jobs, to participate in MasterChef SA.  The top finalists will be spending about 7 weeks on the MasterChef SA set in Paarl.

We were treated to a long slow lunch at The Red Table Restaurant at Nederburg, at which I had a less than satisfactory experience just over a month ago, when it had just opened.  Chef Pete referred to the colour of the restaurant as resembling ‘Edgars Red’. The restaurant is operated independently by Dish Food & Social.  I was told that the new Restaurant Consultant Sarah Proudfoot and the German waitress that I experienced on my first visit have already left the employ of the restaurant.  An amuse bouche of tasty tomato soup was served with a pastry in an espresso cup.  It was funny to see the NOMU sea salt and black pepper grinders on the The Red Table Restaurant table (being an independent operator they may use the ingredients they want to), with Robertsons being the sponsor of the MasterChef SA kitchen just a few meters away!  The salad of duck confit, roast baby beetroot, with orange segments, and baby spinach was perfect for the hot day.  The grilled kingklip served with fondant potato, leek, a red onion salad and chili lime dressing was a massive improvement on the kingklip which I was served on my first visit to the restaurant.  While the waiter had heard my request for the dressing to be excluded, he did not pass on the same message about the red onions!  The waiter stretched right across me to place a fork on my left, from the right!  The ‘brûléed’ lemon tart was a flop, being completely runny and without the brûlée!  The mini strawberry milkshake it was served with was perfect.  Instead of a cappuccino, I requested an iced coffee, and it was perfectly made.

We felt sorry for the contestants and judges on the 35°C day in Paarl,  but they looked super cool.  Chef Pete shared that for Season 1 it was 48°C when they filmed in Zanzibar, and that the 50 crew and contestants drank 50 cases of water on the first day alone, given the heat and humidity.  The test on MasterChef SA is not so much the ability to cook than it is to deal with the pressure of preparing a dish against the clock, being asked questions by the judges, and having seven cameras focused on them.  Chef Pete said that the food of each contestant reflects the personality of that person.  We can look forward to seeing more cooking, and more contestant interaction in Season 2.  Editing is meticulous, with only 1 in 5000 seconds of filming used. The day is a long one on the MasterChef SA set, from 6h00 – 19h00, Mondays to Saturdays.

Chef Arnold (middle in photograph) showed us his test kitchen, and I saw rows of Robertson’s spice bottles, which they have to source separately, as Woolworths does not stock the co-sponsor’s brand.  Bronwen Smithers is Chef Arnold’s right hand, having worked with him for 17 years already, and is Head of Pantry, being responsible for ordering produce for each day’s production.  We saw racks of oranges, lemons, limes, apples, red onions, eggs, pineapples, potatoes, and more.   She also checks that ingredients are not too freely available, to ensure that the contestants use a good variety of ingredients in their dishes. She has a policy of not freezing any of the ingredients.  Filming off-set is a particular challenge, in planning what to take along. They also need to stock the contestants’ and judges’ Houses with food. Chef Arnold said that they need to test guest chef recipes too, as ‘chefs are notorious in not spelling and writing well”. Chef Arnold said that the amateur cook contestants are really good cooks, and that there is no objective to ‘trick them’. How they handle the pressure will make the difference on their way forward.  The fruit and vegetables last for three to four days, and what is left over and still edible is collected by the Valcare Trust, which distributes the food to a list of worthy charities in Paarl.  The contestants are taught to be responsible in their ingredient selection from the Woolworths Pantry on set, so that the minimum goes to waste.  We met Candice Tennant, the Series Producer, who co-ordinates the smooth running of all aspects of filming MasterChef SA (left in above photograph).

We spoke about MasterChef SA Chef Season 1 winner Deena Naidoo’s Aarya restaurant at Montecasino, and how busy it has been.  Season 1 Finalist Brandon Law is now working for Deena in the Aarya kitchen.

We finished off the day in the Nederburg tasting centre, and my eye caught the new Nederburg pay-off line in their product display, the MasterChef SA sponsorship clearly having influenced it.  Annetjie Hopkins led the tasting of the Winemaster’s Reserve Riesling; the Heritage Heroes range which honours Johan Graue’s son Arnold (‘The Young Airhawk‘), first Nederburg owner Philippus Wolvaardt (‘Anchorman’), well-known ex-winemaker Günter Brözel (‘The Motorcycle Marvel’),  and Johan Graue (‘The Brew Master‘); and the Winemaster’s Reserve Noble Late Harvest.

I was initially invited to attend a blogger day, but the invitation was switched to the Media Day in the last minute, as the ‘amount of bloggers originally short listed was way too many to accommodate in the episode. As such, we had to notify  almost half the list that we would no longer be needing their presence at the shoot. Of all the bloggers sadly struck from the list, you are the only person to whom we extended an invitation to the Media Day tomorrow’, wrote Ms Engelbrecht.  Andy Fenner must have been invited too, and then uninvited, if his Tweet of 11 January refers to MasterChef SA: ‘I get invited to be on a local TV food show, I ask about provenance of the meat. I get uninvited’!

MasterChef SA Season 2, M-Net, starts cooking mid 2013. www.masterchefsa.dstv.com Twitter: @MasterChef_sa

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

SA Tourism strikes AFCON 2013 soccer fans via Shopping Tourism!

On Saturday The Guardian Nigeria published an article Shopping Experience for South African Orange AFCON Visitors’, focusing on the work SA Tourism has done to get shopping malls in Confederation of Africa Cup of Nations (AFCON) 2013 Host Cities to offer sales to make their tenants’ products attractive to the flood of African visitors expected in the country for the AFCON 2013 kick-off on Saturday. It wrote: South African Tourism has formed a partnership with VISA and hundreds of malls across the length and breadth of the country to bring fantastic special offers to all visiting AFCON fans’. The pay-off line for AFCON 2013, developed by SA Tourism, is the ‘Beat at Africa’s Feet’!

Using quotation marks (at the beginning but not at the end!), one can assume that the bulk of the content of the article came from a SA Tourism media release sent to the Nigerian newspaper. It is amusing to read what SA Tourism believes the soccer fans will be attracted to, including clothing retailers, Woolworths and Clicks, as well as international fashion brand stores such as Zara, Louis Vuitton and Gucci, and ‘IT brands like Apple and Vodacom (sic)’! Street vendors selling vegetables also receive an honourable mention, but they hardly would see any increase in business during AFCON!  Ladies fashion stores would be unlikely to attract much male soccer fan custom, if the soccer World Cup 2010 is anything to go by, which was largely attended by male soccer fans.

This is how SA Tourism romanticised the retail treats for the visiting soccer fans: “… from big, bright air-conditioned shopping malls to street vendors selling home-grown vegetables, visitors can buy anything and everything in our cities and towns, which each have landmark shopping hubs where all the major retail chains, and many others, are trading.  Goods range from imported furniture, designer clothes, kitchenware, computers, techno gadgets, audiovisual equipment, jewellery and more. Edgars, Clicks, Mr Price, Foschini, Stuttafords, Truworths and Woolworths are some of the popular retail chains in the rainbow country including top-end international stores like Zara, Louis Vuitton, Gucci and The Body Shop, and IT brands like Apple and Vodacom. There are also smaller businesses that are big on choice, personalised service and variety in everything from designer baby gear to bathroom accessories, footwear, books, kitchen gadgets, high-end computers and smart phones; including hand-crafted chocolates, diamond, gold and other precious trinkets to adorn the body with”.

Cape Town and the Western Cape will be missing out on the soccer shopping as well as tourism extravaganza, given the bungling of the bid for Cape Town as Host City by City of Cape Town Councillor Grant Pascoe, Mayoral Committee member for Tourism, Events and Marketing!  Ticket sales for the three week AFCON 2013 soccer schedule have been slow, due to a lack of marketing, constrained by ‘limited resources’, said the CEO of the Local Organising Committee Mvuzo Mbebe, quoted on SouthAfrica.info. Currently only two-thirds of the 500000 tickets for the tournament, to be played in Johannesburg, Rustenburg, Nelspruit, Durban, and Port Elizabeth, have been sold.  The opening match between Bafana Bafana and Cape Verde in Johannesburg on Saturday appears to be close to fully booked.  Television coverage over the three week period is expected to reach 2,3 billion viewers.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

Queenspark Sweet and Edgars Sour Service Awards

The Sweet Service Award goes to Queenspark in the V & A Waterfront.  Sue Visser writes:” I was humbled after having a number of really bad service incidents this week to experience the service at Queenspark in the Waterfront.  The ladies assisting there were all very helpful and pleasant. Unfortunately I did not get the name of the staff member assisting me but she went out of her way to assist running back and forth from the changing room maintaining a great sense of humour with a smile.  Thank you ladies. It has been a very difficult week and you made things a lot easier! “ 

The Sour Service Award goes to the Edgars branches in the V & A Waterfront and Cavendish Square.   The nomination comes from Sue Visser:   “I have family going overseas and wanted to send Fifa World Cup T-Shirts to various family members and friends on gap years.  Of course no one in our family (as probably the average South African male) is a small or medium.  Every time I saw a T-Shirt I liked there were no large or extra large T-shirts available unless you wanted to purchase a walking billboard type t-shirt announcing the World Cup!   The selection of merchandise is very small and of course not having large and extra large sizes is a disaster! When I raised the issue with the sales assistants i was told that “they” only send a small amount of “those” sizes.  This is really not on since Edgars have the rights to the merchandise!’

 

 

 

 

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.