Tag Archives: gourmet picnics

Restaurant Review: Laborie Le Restaurant food surprisingly good, service not!

It was the photograph of the prawn and pineapple tian that wine writer Edo Heyns took at Laborie Le Restaurant earlier this week, and tweeted, that made me drive to Paarl to try Laborie Le Restaurant.  I was surprised to find a restaurant with outstanding food, but sadly the service left much to be desired.  I am not sure of the exact name of the restaurant – it is generally referred to as Laborie Restaurant, but the winelist and the website refer to it as ‘Laborie Le Restaurant’, as does the business card for Executive Chef Alicia Giliomee.

My last visit to Laborie was a few years ago, for a family birthday lunch.  I remember it being a set menu, and being okay, nothing spectacular.  I’ll start at the end, which was the part that finally drove the nail in the service coffin, and that is that the property belongs to the KWV, and the restaurant is leased out to the Belgian owner Peter Rues.   The security staff at the boom are contracted out, and when I wanted to exit, I had to stop at the boom and hoot, despite the security guard being able to see me driving down from the parking area, which meant that he could have opened it so that I could just drive through.  He was incensed that I had hooted, and a war of words erupted.  I had to call the restaurant to ask them to get the boom opened, and as soon as he saw me making the call, he opened it.  I was seething when I left.   The incident left a very bad taste, and the Manager Nadia Beutler was very sweet in reporting the matter to the estate manager, and in apologising via Twitter.

Since I had last been to Laborie, the parking area in front of the building has been planted to lawns, and the parking is now behind the building.  There is no signage to indicate where to go to the restaurant entrance, so I followed other guests to find the entrance.  On non-windy days one can sit outside, and enjoy the view onto the Drakenstein mountains.  On my way in I noticed an outside table that had an old tree trunk as the base, with a glass top.   As the southeaster was blowing quite strongly, all the doors were closed, and we were uncertain as to where to enter.  I chose the first door, and saw staff talking to guests who had used the next door.  I was ignored and had to request someone to seat me – the waitress spoke to me across the spacious restaurant, and no one bothered to come over to me.   Flora finally decided to help me, and I chose a table.   The restaurant filled up quickly, and it was a contrasting mix of older Paarl residents lunching ahead of the Garden Club AGM to be held there, and business executives, including some journalists, and KWV CEO Thys Loubser, whom I have known for many years. 

The restaurant building is beautiful from the outside, dating back to 1961, and looks like a historic building with thatched roof and gable in the Cape Dutch style.   Inside the large room is functionally filled with tables, with a surprisingly modern chandelier, and chairs are brown leather.  The table cloth is a yellow/gold colour, and the patterned green curtains could probably do with an update.  The serviette was white, and one set of heavily used cutlery was set on the table.  I liked the vase with fresh flowers on each table.  Greenhouse olive oil and balsamic bottles are on the table, with small salt and pepper grinders.  Flora brought the menu and winelist, both with a mock-croc cover, and well-branded and identifiable as the winelist and menu (the bill was presented in a green plastic holder, and should have had the same cover, to create synergy).  Flora and I did not get on well at all, and she neglected me service-wise, so much so that I had to request my order to be taken by another waiter.  I was told that she has worked there for 30 years, and unfortunately it shows.  I asked her for the name of the chef, and she only knew her first name, but quickly added that she was off-duty, and that Lesley was in the kitchen, being “the Coloured one”!   Flora’s apron was dirty, not acceptable for the start of the lunch service, and her name tag was upside down.   Staff wear white shirts and black pants, and a Laborie branded apron.   She removed my side plate and serviette when she removed the other table settings.  I had a wow moment when I received a Direct Message on Twitter, welcoming me to the restaurant.  I had not booked nor had I identified myself on arrival, and I also had not tweeted about being at Laborie at that point in time.  The Manager Nadia said she recognised me, and had been the Tweeter.  She was helpful in providing information, and coming to my rescue at the boom.   The chef is Alicia Giliomee, who previously worked at Sand at The Plettenberg hotel and at Fairlawns in Johannesburg.

The menu has ‘footnotes’ on almost every page, some of which are repeated, and one is the pay-off line: “Laborie – where yesterday and today meet…”, not a bad description, the ‘yesterday’ aptly describing the service, and the ‘today’ the excellent cuisine, not quite what the owner had in mind, I am sure!   Another note warns one not to be in a hurry: “We are passionate about delivering delicious food and quality service, and thank you in advance for your patience”.  The note that impressed me was the following: “Laborie Restaurant is passionate about reducing our carbon footprint.  We support accredited suppliers within a maximum of 150 km radius and only serve seafood on the SASSI accredited green and orange list.  Our meat and poultry products are all free range and grain fed to add to your taste experience.  We also support small industry producers that can provide a product of quality”.  They write that they recycle waste too, as part of this policy.

The menu has a number of options: ‘Light Lunch’ includes salads ranging between R55 – R68, a Laborie Winelands platter of charcuterie, patés, cheeses and pickles (R85), a seafood platter of pickled calamari, mussels, tiger prawns and linefish (R92), as well as a mezze platter (R82).   A quick business lunch, entitled “Pronto! Pronto!”, consists of a Laborie salad, Cape Malay chicken curry and wild berry Vacherin, at a cost of R145.   A Food and Wine Tasting menu costs R245 for four courses, with a wine paired to each course.  Then follows the a la carte menu.  Flora brought the bread basket with wrapped butter portions.  I liked the bread with raisins in it.   I ordered the prawn and pineapple tian (R62), and felt it to be a generous portion as such, and also in terms of the number of prawns that it contained.  I was a little disappointed that there was little avocado in it, one of my favourites.  It was set on thin strips of cucumber, sprinkled with coconut flakes, decorated with cherry tomatoes, a miniature apple on top, and drizzled with a sweet chilli vinaigrette, almost a meal in itself.   Other starter choices include an onion tarte tatin,  steak tartar a l’Americaine, springbok carpaccio, and a salmon and spinach/basil cream roulade, all costing around R60.  

For the main course I had the slow roasted duck, with a crispy skin (R118), two pieces served with mash, peach slices, raspberries, an orange slice, and topped creatively with the thinnest potato wafer, a twig of rosemary, and a branch of basil, giving it a decorative touch.   It was the best duck I have had in a long time.  However, I was unimpressed with the side dish of mixed stirfried vegetables, so old-fashioned, and ‘done before’, consisting of red and yellow peppers, mushrooms, carrots, beans, corn cob, red cabbage, courgette and mange tout, being superfluous, given the generous duck portion.  None of the main courses exceed R129, and average at about R100.  One can also order linefish (silverfish on Thursday), roast chicken, artichoke and green olive gnocci, Cape Malay chicken curry, Chateaubriand, beef fillet, rolled stuffed loin of lamb, and Karoo lamb shank (I am not sure how the 150 km radius links to this item on the menu).   Desserts range from R30 – R45, and include a raspberry soufflé, truffles, cinnamon brûlé, frozen mint mousse, and a summer fruit savarin. 

The wine list has an introduction to the Laborie wine estate, and is named after the La Bri district in France.  In 1685 the farm was awarded to the first French Huguenot farmer Jean Taillefert, and the manor house was built in 1750.  The wines made by him on this farm were subsequently described as being “the best in the colony and similar to our small wines of Champagne”.  The wine list also states the following about the restaurant: “Your visit to Laborie Restaurant will allow you to reminisce about the Cape as it once was hundreds of years ago”.   The winelist is proudly-Paarl, or rather proudly KWV/Laborie.  Cap Classiques offered include the Laborie Blanc de Blanc (R40/R135), its Brut (R35/R125), and Brut Rosé (R35/R125).  KWV Cuvee Brut and Pearly Bay Celebration (also by KWV) cost R85.   KWV Roodeberg is available at R95.  The Laborie Shiraz 2008 is very reasonably priced at R35/R105, while the Laborie Limited Collection Shiraz 2008 costs R135.  The flagship Laborie Jean Taillefert Shiraz 2006 costs R 295.

Nadia is relatively new in managing Laborie Restaurant, and she is full of ideas.  She has marketed the Laborie Lazy Days market, which started three Saturdays ago, and it has become hugely popular already, being held on the new lawns – Nadia has an events consultancy background.   The lawns are ideal for functions, such as weddings and other parties.  She also wants to set up a champagne bar at the far end of the restaurant, to kill “the dead space” there, she said.   Gourmet picnics can be ordered at R145 per person.   There was good synergy between the restaurant and the tasting room, a note in the billfold inviting one to visit the tasting room.  I did not see where it is, relative to the restaurant.  The bill had a thank you in English, Afrikaans, German and French, a nice tourist touch.   I will certainly come back to Laborie Le Restaurant for the excellent food, and hope that I will strike it luckier with the service via a different waiter and in being let out at the boom.  I am confident that Nadia will look at improving all aspects of the restaurant, and will focus on the service side too. 

POSTSCRIPT 19/3:  I returned to Laborie le Restaurant for lunch today, after visiting the disappointing Laborie Lazy Days market.   I received a friendly reception from Nadia, and was delighted to receive her excellent service throughout the meal.  I was disappointed with the roulade of salmon and pesto, mixed with cream cheese, feeling it to have been overpromised in its description, but loved the airy and light frozen mint mousse. 

Laborie Le Restaurant, Taillefert Street, Paarl.  Tel (021) 807-3093.  www.laborierestaurant.co.za  (The website lists the full a la carte menu.  The Gallery only has a few photographs of events, and there are barely any photographs of Chef Alicia’s beautiful food presentation).  The business card for the Executive Chef is one of the best I’ve seen in a long time, with appetite appeal, showing a delicious dessert and glass of wine, representing exactly what the restaurant is all about.  Twitter: @LaborieResto   Tuesday – Sunday lunch, Thursday – Sunday dinner.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com   Twitter: @WhaleCottage

Gourmet Blogger’s Picnic at Warwick

Warwick wine estate, on the R45 near Klapmuts, outside Stellenbosch, is hosting a “Boozy Bloggers Picnic” tomorrow 21 February at 13h00.   Owner Mike Ratcliffe welcomes bloggers to enjoy a fun day in the Cape Winelands.

Chef Bruce Robertson is the designer of the gourmet picnics, which will be offered at a special half-price rate of R 75, children pay R 45, and the wines cost less 20 %.

To book contact Elzanne visit@warwickwine.com or call 021 884 3144. www.warwickwine.com

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Cape Town restaurant news: who’s hot and stirring?

The Cape Town restaurant scene has been buzzing this month, with a number of new restaurants opening, and an e-mail exchange creating the biggest restaurant stir ever experienced in the city.

The opening of the Cape Quarter extension on Somerset Road in De Waterkant has seen two restaurants open in the centre to date: Cru Cafe, a restaurant which has created “its own terroir” in the centre, says director Elsie Pells, in serving a selection of 150 wines hand-picked by Pells, a Cape Wine Master.   Voila, an all day breakfast and light meal restaurant, owned by the owners of Wakame, is a friendly addition, with cakes, muffins, croissants, fudge, toffee apples and many more treats prepared on site.   A clever touch is that glass domes presenting the treats are placed upon stacks of cookery books!  Downstairs, at the entrance, is an Andiamo Espresso, which is a sister coffee shop to the one in the original Cape Quarter, but on a very much reduced scale, only selling coffee, ice creams, juices, sandwiches and muffins.  It belongs to the same owners as the amazing Spar Gourmet Food Store at the entrance to the center.   Vanilla will open at the end of the month, and is owned by father and son duo Nigel and Simon Newhouse from Tuscany Beach in Camps Bay.   It will be the lead restaurant in this centre, with 180 diners catered for on two levels.   The chef  Evan Coosner worked at Reuben’s  and Ginja previously.   Kuzina – Greekooking, LAZARI, and BICCCS (Bread, Ice Cream, Cakes, Coffee, Croissants, Sandwiches) are restaurants still set to open in the centre.    To celebrate its opening, the Cape Quarter has organised a Food & Brandy Festival on 13 and 14 November, with Giggling Gourmet Jenny Morris, in conjunction with the Alchemy of Gold (Klipdrift, Flight of the Fish Eagle, Oude Meester, Nederburg, Uitkyk and Van Ryn’s brandies), talking and preparing food all day long.

The talk and tweet of the town has been an e-mail exchange between Cormac Keane, owner of new restaurant Portofino, and a client, who cancelled a 5 pm dinner reservation one hour before time of arrival.  Keane expressed his frustration to the client in no uncertain terms and with true Irish directness.  The client was not happy with the replies he received from Portofino, and made contact with some websites that had written favourable reviews of the restaurant, including WhaleTales.    He also sent it to a hip website called 2oceansvibe, which decided to post the e-mail exchange on its blog, leading to an outburst of mainly critical and at times extremely crass and defamatory attacks against Keane.  On the other hand, many readers of the exchange admired Keane for standing up to an inconsiderate customer, and lauded him for his bold and direct stand. The end result:  the customer has gone into hiding, and has requested that his name be deleted from the exchange on the 2oceansvibe website.  For Portofino, it has meant a fully booked restaurant ever since the e-mail exchange was circulated around the city, reinforcing that there is no such thing as bad publicity!   The WhaleTales’ review of Portofino, which was written shortly after Portofino opened, was offered as a link in some of the website comments, and the review attracted more than 2000 readers in the past week, a record readership.   A vindictive customer tried to show up what he felt was a rude restaurateur, and got more than he bargained for.  Instead of spreading the word to prevent others from going to Portofino, he has done the restaurant the best possible favour by creating wide-spread exposure for it, a bonus for a restaurant which only opened 6 weeks ago, and now has become the best known restaurant in town!   Portofino is not the first restaurant to have told a customer to not return: Le Quartier Francais, Carne, Beluga and Sevruga are known to have done so too!    Carne and Le Quartier Francais are finalists for the Prudential Eat Out Top 10 restaurant awards, and it begs the question whether such poor restaurant customer care should make them eligible for such a sought-after award.  

Another restaurant that is on the Eat Out Top 10 restaurant shortlist is The Roundhouse in Camps Bay, which has demonstrated its arrogance almost since its inception, stating at the outset that its goal is to become the best restaurant in Africa.  A response of the owner Fasie Malherbe to a customer comment on the Eat Out website is a scary reflection of what one might encounter at this ‘Big Brother’ restaurant: “every guest that has ever walked through our door and dined with us is on record to the extent that I will outline your exact time of arrival, what you ate, what you drank as aperitif’s, digestif’s wine that was served to you, the guests comments made on each dish, positive or negative feedback, special dietry (sic) requirements, the guest interaction between staff is noted, what car you drove, whether you smoked or not, how many times you went to the restroom and any other details that we could use to ensure that when you return that we may ensure consistency in offering or if you have complaints as we have here that we have all our ducks in a row and can learn from the ordeal”!

Bruce Robertson, the previous owner of The Showroom, which is where Portofino is now located, has confirmed that the Franschhoek restaurant that he is consulting on is that of La Motte, which is due to open in May.   The wine estate has just opened its new tasting room.   Robertson is also working with Warwick wine estate outside Stellenbosch on their gourmet picnic offering, which will be available from 1 December.  Robertson is also a gourmet food tour guide now, and he led the editor and 8 readers of USA foodie magazine Bon Appetit around the culinary delights of the Cape, including Reuben preparing a meal at Boekenhoutskloof in Franschhoek; a winepairing dinner at Grand Roche with Cederberg Wines; a malas tasting at Paul Cluver matched to organic farm foods; a seafood braai paired with Hamilton-Russell wines at Birkenhead in Hermanus, with the Southern Right whales frolicking in the ocean as a backdrop; and an interactive Cape Malay cooking demonstration with Cass Abrahams and paired with L’Omarins wines. 

OYO, the restaurant in the V&A Hotel in the Waterfront, is offering a crayfish special at R 185 for 500 grams.  A choice of hot or cold crayfish is offered.  Sister restaurant SALT at the Ambassador Hotel in Bantry Bay is also offering this special.

Alle’e Bleue wine estate has opened its beautiful top class winetasting room, and has a new outside courtyard restaurant seating about 80 linked to it, serving only five options:   Flammkuchen, Bobotie, a cheese platter, a chicken/spinach salad and a mixed grill.

Delaire Graff has made three changes after only being open for four months:  its prices have increased, its staff have changed, losing their exceptional Maitre’d, and their menu has changed.   Read a report on the latest visit here.

New Italian restaurant Alla Posta is to open at 51 Kloof Street shortly.  It will not only offer Italian delicacies, but also Italian furniture, decor and books, and show Italian movies.

Two new restaurants are set to open in Franschhoek soon, both owned by one of Franschhoek’s largest retail and hospitality landowners Robert Maingard.   In the old station building once hosting the Tourism Bureau, a sports bar is set to open, while a creperie should have opened a few months ago already close to the Huguenot Fine Chocolate shop.   A Franschhoek branch of Gelato Mania, which already exists on Somerset Road, in Green Point, opened recently and is tucked away alongside Col’Cacchio.

Chris von Ulmenstein, Whale Cottage Portfolio www.whalecottage.com