The Sweet Service Award goes to the Lisbon train service, for its amazing train to Porto, and for the discount I received when making the booking at the Lisbon station, Initially the ticket seller told me that the second class tickets were sold out, and that I would have to buy a first class ticket at €85 for the three hour trip. He understood my question about a pensioner price, asked to see my passport, and lo and behold, I was given a second class ticket at €22! I mistakenly sat in the first class section initially, and the seats in both classes were almost identical, with footrests, and WiFi! South African trains have a long way to go! Continue reading →