Tag Archives: Island Cafe

Restaurant Review: Sirocco in Knysna more than loadshedding problems, service-shedding too!

Sirocco facing Sushi Bar Whale CottageI had been led to believe that one of the better restaurants in Knysna is Sirocco, and I do recall having eaten there once before, when it was more of a fine-dining restaurant.  I was very disappointed when I spent part of my S&T allowance from the Department of Justice at Sirocco last night. Sirocco entrance Whale CottageLoadshedding was not the only problem the restaurant had to cope with, Manager Sonia de Lange having shed her service ethic too!

I had popped in at Thesen Island earlier in the afternoon, and had a look at the fire-damaged Ile de Pain, speaking to staff at a neighbouring shop, and they recommended Sirocco.  When I visited Knysna a month ago, also with the compliments of the Department of Justice, I had experienced
dreadful service at three restaurants I had attempted to eat at, in particular at the Island Café at The Turbine Hotel & Spa! On Facebook a number of visitors to Knysna shared that the town appears to have a problem with restaurant service.

It was hard to see the entrance to the restaurant, as there is a Col’Cacchio now, and Continue reading →

Restaurant Review: no energy at The Turbine Hotel’s Island Café in Knysna!

Turbine Hotel Reception Whale CottageYesterday I had to be present as the claimant in a court case relating to housebreaking and theft of my house in Plettenberg Bay ten months ago.   My 24 hours in the town were a huge disappointment in more ways than one, the lowlight being dinner at the Island Café at The Turbine Hotel & Spa on Thesen Island in Knysna, a most unprofessionally run 5-star hotel.

I had wanted to stay at The Turbine Hotel for my short visit to Knysna, and had tried to make a booking with the gentleman answering the phone.  He told me that the hotel cannot take bookings on a Sunday, and that I would have to be called back the following day.  Millicent Jack from Reservations dutifully called the next day, and described her colleague as having been ‘lazy’ in not taking my reservation the day before! I could not stay there, fortunately in retrospect, as the Knysna Court advised that I could only stay at Tonquani Lodge in the Knysna Forest outside of town.  An offer to pay in the difference was rejected, this being a Department of Justice directive, I was told. But that is a different story to come, the 5-star Tourism Grading Council of South Africa grading for the lodge being completely inappropriate. Continue reading →