The Sweet Service Award goes to Emirates, for its flight from London to Dubai, on Sunday 1 July. At the check-in I was told to reduce 5 kg of weight of my suitcase, luckily having bought a hand-luggage suitcase into which I could transfer items of that weight, and having to check it in too, to avoid paying extra. My son had left my check-in too late, so I was allocated a poor seat. I asked the check-in lady if she could find me a window seat, but she told me that the fight was full, and that all such seats were taken already. She said that she would continue to try to find me a window sat, and that I should ask again at the boarding gate desk. Lo and behold, there it was, in the second row from the front, in the company of a Continue reading →