Tag Archives: Miller’s Thumb

Restaurant Review: Peter’s House home to Peter Rabbit’s tales and tails!

On Saturday I visited new restaurant Peter’s House just off Kloof Nek Road, and was surprised that there was no ‘Peter’ at the restaurant.  The waiter explained that Peter Rabbit is the hero of the restaurant, being the favourite character of its owner Ziggy Francisco.  My first impressions were not positive, but speaking to Ziggy later that morning and again early evening, improved my experience of the restaurant.

Peter’s House is a tiny restaurant, with an eclectic mix of furniture which Ziggy said were family hand-me-downs, and which she re-upholstered, mainly using a lilac fabric.  She also wore a lilac top, and the walls are painted a lilac colour, Ziggy admitting that it is her favourite colour.  The crocheted chair and cushion covers were done by Ziggy, and they give the restaurant a less professional feel, looking untidy.  Ziggy admitted that she loves to crochet.  At the counter the bar chair seats are covered with leopard print.  A long church pew runs along one wall, and few of the chairs and tables match, giving a homely student digs feel.   On the tables are old fashioned tea cups, in which cacti have been planted. On the shelving behind the counter is a collection of Ziggy’s personal Peter Rabbit items, including a complete set of the Beatrix Potter books, rabbit figurines, and interesting tea pots, which she bought on eBay. An interesting looking teaspoon chandelier, which Ziggy found in Scarborough, attracts attention near the counter.  A collection of portraits covers a section of the wall close to the counter. Two very large artworks by graphic artist Luis Tolosana are for sale, one of them being a reflection of the view from his kitchen (photograph).  The interior is hot, the fan over the door not coping when the sun bakes onto the restaurant windows in the late afternoon.  One restaurant window has a collection of beaded carrots, while the other has the restaurant name sandblasted on the window.  The restaurant is difficult to find, officially being on Kloof Nek Road, but it is wedged between the pharmacy and Miller’s Thumb, across the road from Power & Glory, from which came shrieks of cheering from a sports broadcast.  Two wire bunny shapes are a trellis for creepers outside the door.

Ziggy shared that she knew what look and feel she wanted to create for the restaurant, but struggled to find the right name.  The Peter Rabbit theme leant itself to her establishment, as she loves drinking tea and eating healthy food.  She grew up in Cape Town, worked in Financial PR before leaving for London, where she worked in the same field for five years. A two year sabbatical, travelling around the world, led her back to Cape Town, with the idea of opening her own restaurant.

I had arranged to meet Johan Bamberger and William Baldie (a breeder of rabbits), themselves restaurateurs, and we had a lot of catching up to do.  The music was blaring, and as we were the only customers, we asked the waiter to turn down the volume.  I enjoyed the iced coffee, which simply was an espresso with ice blocks, and cold milk on the side, as well as the Red Velvet cupcake, which Ziggy told me her mother bakes.  William and Johan had the carrot cake (R25), and more and more I picked up the Peter Rabbit connections on the menu, but there wasn’t much more than that, other than ‘Rabbit Food’ (breadsticks, crudités, olives, feta stuffed peppadews, and a selection of homemade dips, costing R35), and ‘Mr Mcgregor’s (sic) Garden Salad’ (mixed lettuce, feta, cucumber, cherry tomatoes, and carrots, costing R40, to which can be added smoked salmon and avocado, or roast chicken, at an extra charge). The bill reminds one to ‘don’t forget to eat your Carrots!’ Cute is that the menu says that ‘No bunnies were harmed in the making of this menu‘!

‘Breakfasty Things’ are listed on the Lunch Menu, and oddly follow a listing of starter type dishes (soup of the day, smoked angel fish paté, roast vegetable enchilada, and potato skins, costing R30 – R45).   For breakfast there are only two options: ‘Shakshuka’ (free range egg baked in a Napolitana sauce topped with shaved Parmesan, costing R30), and Breakfast Burrito (scrambled eggs, bacon, fried peppers and onions, with tomato salsa, costing R45).  Wraps cost around R50, and one can choose between ostrich, vegetarian, and smoked salmon and herbed cream cheese. Sandwiches made with homemade bread are affordable at around R30.  The dinner menu has most of the starter dishes and salads from the Lunch menu, a number of sides (I loved the glazed carrots at R15), and a choice of six ‘main meals’, including a surprisingly good wild mushroom risotto, oven roasted chicken, spaghetti meatballs, a pasta dish, and ‘Jou Ma se Fishcakes, costing around R65.

In addition to paper lunch and dinner menus, a board on the wall advertises specials, which was Alfredo pasta (R45), and Quiche and salad (R35) on Saturday.  The weekly special is the Meatless Monday Macaroni Cheese for R25.  On Thursday and Fridays from 16h00 – 19h00 they offer the ‘High Tea for Hooligans’, consisting of a Rooibos Tea Sangria, savoury treats and cookies, for a mere R25.  On Wednesday it is ‘Hump Day’ at Peter’s House, offering two pasta dishes and two glasses of wine at a total of R120.  A board lists the wine prices, a small collection of affordable wines, some offered by the glass and bottle: the house white wine costs R20/R80, the red wine costs R25/R100,  Anura Sauvignon Blanc 2012 (R25/R100), Quando Rosé 2012 (R28/R110), Robert Alexander Merlot 2011 (R130), and Miss Molly Cap Classique from Môreson (R180).

Peter’s House is quirky, with its decor focus on Peter Rabbit, but the menu does not carry the theme through well enough.  One wonders if the theme is attractive to adults, the first ‘The Tale of Peter Rabbit’ by Beatrix Potter having been published in 1902.  The energy and efficiency definitely is improved when Ziggy is there, coming over to chat and checking that everything is to one’s satisfaction. Prices are extremely reasonable. Parking could be difficult to find during the day.  Dinner seems a better option, judging by the menus.

Peter’s House, 14 Kloofnek Road, Tamboerskloof, Cape Town.  Tel (021) 424-3451. www.petershouse.co.za Twitter: @Peters_House Monday – Saturday 11h00 – 22h00.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

Restaurant Review: Caffé Hausbrandt, Cape Town’s 4th best TripAdvisor restaurant!!!

When Cape Town was voted as the top city in the world in the Travelers’ Choice Destination Awards by TripAdvisor in April, we wrote about our scepticism about the value of the awards, given that this prestigious rank on TripAdvisor, with millions of reviewers the site brags, has not led to any increase in accommodation enquiries. 

We also wrote about the laughability of any TripAdvisor accolade, knowing how easy it is for accommodation establishments and restaurants to have reviews written by friends and family, a growing criticism that TripAdvisor has tried to address.  The height of absurdity was TripAdvisor’s list of Top 10 restaurants in Cape Town.  My eye caught the name of Caffé Hausbrandt, a restaurant which I had never heard of before, which was number 3 on the TripAdvisor list at that time, and which has now dropped to 4th position, in the Top 10 company of Le Colombe, Opal Lounge, Miller’s Thumb, San Marco in the Waterfront, Constantia Uitsig, Fork, Brio, Savoy Cabbage, and Carne, none of which have ever made the Eat Out  Top 10 Restaurant list, other than La Colombe!

A recent trip to the city centre was a good opportunity to try out this ‘top restaurant’, and I found Caffé Hausbrandt on Greenmarket Square, which opened nine months ago in a space where a competitive coffee shop to Vida e Caffé, owned by Ian Halfon, used to be.  My first impression was one of disbelief, in seeing an information bureau and ice cream/coffee shop rolled into one.  The entrance is dominated visually by the ‘Safari Information Centre’, which belongs to Searl Derman, the owner of Aquilla Game Reserve, sharing the space with Caffe Hausbrandt, but the latter’s branding is barely visible.  The interior looks reasonably smart, but an ice cream chest, a coffee making counter and cash register, a shelf of brochures for Safari, and an upstairs seating area are an odd mix.  Space is very limited inside, and that is why most customers would sit outside to enjoy the sun and the Greenmarket Square buzz.  It is not without its irritation however, with street musicians and pushy salespersons trying to flog their CD’s and other wares. 

The Manager of the outlet is Margot, and I could hear her German accent immediately.  She seemed very defensive, almost irritated, and less than friendly.   Her waiter seemed to have a greater role in attracting tourists into the shop than waitering, proactively enticing them in to try the ice cream, irritating as he was very loud and pushy.  He also was the ice cream dispenser with an attitude, and it was clear that he did not have much knowledge about the ingredients of the ice cream, only reading the labels that the customer can also see!  Margot proudly told me that she had made the Apfelstrudel herself.  When I switched to German, she seemed more friendly, and more ready to answer questions.  Odd was that the cake was served with a standard size knife and fork.

Tables are white with red chairs outside, and an all-weather couch as well.  Each table has a simple Hausbrandt menu and an Aquilla brochure in a holder.  This is clearly a coffee shop aimed at attracting tourists, with the hope that they will make use of the Safari information and booking service too.  The South African Caffe Hausbrandt branches are on Greenmarket Square, on the pedestrian mall on Waterkant Street, and in Melrose Arch in Johannesburg, and are owned by Austrian Gert Uppinger and local Jaco Viljoen. 

The menu is simple – a selection of coffees, muffins (R14,50), croissants (R11,50), chocolate croissants (R14,50), Manner Schnitten (Austrian wafers at R15), waffle and ice cream (R28), and a few cakes served with cream (R25).   Cappuccino costs R16,50, and was served on a smart silver tray, oddly with a small glass of luke-warm water.   The ice creams take center stage, it appears, and seem to be the only reason why customers enter the shop, the Icezeit Gelato flavours changing weekly.   A small cup of ice cream costs R15, and R18 on a cone.  It was delicious, very thick and creamy, and is made at the Waterkant Street location, I was told, surprising given how small it is, really just being a take-away outlet with a few chairs outside, and even smaller than the Greenmarket Square branch. 

Hausbrandt is an Italian brand of coffee established by Austrian Hermann Hausbrandt in Trieste in 1892 it would appear (the website is not very helpful in providing information), and has branches and sells its coffees around the world.  In Cape Town Lufthansa’s call centre now has a Hausbrandt vending machine, and the brand is served at Raith Gourmet shop in Garden Centre (plus its new Constantia shop), and at Andiamo in the Cape Quarter. On TripAdvisor, 14 reviews had earned the Greenmarket Square coffee shop 4th place on TripAdvisor, many reviews being in German, and almost all praised Caffé Hausbrandt for its excellent ice cream!   Most of the reviewers were from overseas, and not locals.

Caffé Hausbrandt, Greenmarket Square and 32 Waterkant Street, Cape Town, and Melrose Arch in Johannesburg.  Tel (021) 422-3308/(021) 421-0901.  www.hausbrandt.co.za.  Twitter: @Hausbrandt1892.   There is no information about the Icezeit Gelato on the local Hausbrandt website.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com  Twitter:@WhaleCottage

Build more hotels, open more restaurants in Cape Town: TripAdvisor tourism tsunami on its way!

Cape Town has made it to the top of the TripAdvisor 2011 Travelers’ Choice Destinations Awards, beating world cities and destinations Sydney, Machu Picchu, Paris, Rio de Janeiro, New York City, Rome, London, Barcelona and Hong Kong.  It is a fantastic accolade for our wonderful city, and could lead to millions of visitors to Cape Town, if the TripAdvisor numbers are to be believed!

“With beautiful scenery, great wine and gorgeous weather, it’s easy to see why Cape Town, which also played host to last year’s World Cup, has topped this year’s list” said Emma Boyle, TripAdvisor spokesperson.

I am extremely sceptical of TripAdvisor, a love-hate site for hospitality establishments, that allows users to rate hotels and restaurants around the world.  Boldly they claim to have “over 45 million trusted travel reviews and opinions”, which Cape Town Tourism promptly misinterpreted on its blog as being the number of voters for Cape Town.

 

While I am delighted at the visibility for Cape Town as a result of the top ranking of our Mother City, the market researcher in me was disappointed in TripAdvisor’s announcement not answering two key questions:

*   who participated and voted for the top destinations?

*   what methodology was used, including sample size, vote methodology, time period of vote, etc, or was it purely based on the number of Google-type searches recorded on the TripAdvisor site? 

A vague sentence in the TripAdvisor announcement stated: “honor top travel spots in the world based on millions of real and unbiased opinions from TripAdvisor travelers.  Award winners were determined based on a combination of travelers’ favourite places and overall destination popularity”.  “Millions of TripAdvisor travelers around the globe have helped identify the world’s top travel spots,” said Barbara Messing, chief marketing officer for TripAdvisor. “The Travelers’ Choice Destinations awards not only recognize some of the most beloved travel destinations worldwide, but serve as inspiration for millions of travelers looking to plan their next trip.”

As a registered TripAdvisor owner for my four establishments, each with their own e-mail address, I received four e-mail announcements of the winning destinations, which means that all TripAdvisor users and product owners will have received the e-mail on Thursday, clearly a potential benefit for our city in terms of future enquiries and bookings.  Yet I was not requested to participate in a poll to choose my favourite travel destinations on any of the e-mail addresses.

When one clicks onto ‘Cape Town’ on TripAdvisor, a top ranking of B&B’s, hotels, restaurants and things to do appears.  Here the rankings are explained, in that they are based on a ranking derived from an average user score out of 5.  The number of reviewers having stayed/eaten at an establishment is also mentioned.

Once again the TripAdvisor sceptic that I am, and knowing that reviews can be written by establishments themselves (a severe criticism TripAdvisor faces continuously), by competitors wishing to disparage fellow establishments via false reviews (another severe criticism TripAdvisor faces), and by vindictive anonymous past guests, with a difficult procedure for owners/managers to respond to these, I was particularly interested in the Restaurant top 10 listing for Cape Town, as judged by TripAdvisor reviewers:

1.   La Colombe – on the 2010 Eat Out Top 20 shortlist

2.  The Opal Lounge 

3.   Caffe Hausbrandt – this is where it gets to be odd – this is a coffee shop on Green Market Square that I have never heard of

4.   Miller’s Thumb in Gardens

5.   Constantia Uitsig

6.   Savoy Cabbage

7.   Fork

8.   Willoughby’s

9.   Brio

10.  Carne

Only La Colombe made the Eat Out Top 20 shortlist, but did not make its Top 10 list in 2010, as its chef Luke Dale-Roberts left and opened his own restaurant The Test Kitchen.

The Top 10 Hotels list for Cape Town, as rated by TripAdvisor users, is as follows, ranked from 1st onwards: 2Inn1 Kensington, Derwent House Boutique Hotel (which was rated by an astounding 598 reviewers), Blackheath Lodge, Four Rosmead, An African Villa, Steenberg Hotel, dysART, Kensington Place, Villa Zest Boutique Hotel, and Table Bay Hotel.  Only two hotels are on this list, the rest being guest houses or small boutique hotels. 

The Top 10 things to do in Cape Town is an odd collection, and appears to include companies who offer tourism services: Table Mountain Walks with a guide, Table Mountain, Kirstenbosch National Botanical Gardens, Cape Hiking and Cycling Tours, Langa Township (a strange inclusion), Lion’s Head, Boulder’s Beach, Cape of Good Hope, Cape of Good Hope Nature Reserve, and Abseil Africa from Table Mountain.

Time will tell whether the TripAdisor 2011 Travelers’ Choice Destination Award for Cape Town will make itself felt in terms of the benefit of ‘millions’ of TripAdvisor reviewers visiting our country and our city, something every accommodation establishment and restaurant sorely needs and hopes for for the bleak winter lying ahead.  There has been no sign of any increase in enquiries since the TripAdvisor 2011 Travelers’ Choice Awards were announced last week.

Chris von Ulmenstein, Whale Cottage Portfolio:  www.whalecottage.com   Twitter: @WhaleCottage