Tag Archives: MyCiTi

Cape Town fires reduce 2015 ‘Argus’ Cycle Tour Route by half on Sunday, becomes ‘Solidarity Ride’!

Argus Cycle Tour finishFor the first time in the 38 year history of the Argus Cycle Tour the temporary 47 km route this year will be less than half of the standard 109 km route, due to the devastating fires raging in the South Peninsula, an important part of the Argus Cycle Tour route.

The Route reduction comes ‘in solidarity and support for those affected by the tragic fires burning on the mountains around Cape Town‘.  Western Cape Minister of Economic Opportunities and keen cyclist Alan Winde has requested participants to wear a red arm band, to demonstrate their solidarity. Continue reading →

Taken for a ride on Cape Town’s new MyCiTi bus!

Earlier this week I was at the Civic Centre, and on a whim decided to try out the new MyCiTi bus system, with the Civic Centre bus terminal close by.  Being a tourist in my own city, I was surprised at how well the new public transport system works, connecting the city centre, the Waterfront, Gardens, Table View, and the airport.

Information about the stops is not easy to find at the Civic Centre terminal, with a board outside showing a map, but not indicating the route or providing any information.   I saw staff in a smart uniform, and they explained that I could travel all the way to the Waterfront for a mere R5.  There is no hop-on, hop-off facility, so if one makes an in-between stop, one pays a further R5.  The prices of the trips are exceptional good value, with the trip to Table View from the Waterfront costing only R10, even if one has to change buses at the Civic Centre terminal.  The cost to get to the airport from the Civic Centre is R50, and is set to increase to R53 on 1 July, as reported on Twitter.  No information is provided proactively, and when I asked for a brochure or map at the Ticket office, I received a tabloid-size outdated May issue of ‘Let’s go MYCITI’. 

The newspaper reports that a R20 Smartcard is planned, which will allow one to load ‘airtime’ to the card, at a 2,5% fee.   One can also buy booklets of tickets.  One wonders if the City will make its money back, at such low prices, the buses having about 10 passengers on each of the two trips I did.  Fellow passengers told me that the Table View route was well supported, and here the service could be making good money. The Civic Centre terminal station is massive, and has beautiful murals produced by local artists, including Arelen Amaler-Raviv, Hannes Bernard, Tony Coetzee, David Hlongwane, Sanjin Muftic, Alan Munro,, Hannah Williams and Mark Hennig. 

While waiting for the Waterfront bus to arrive, I asked a staff member more questions – one can buy the return ticket on the bus, as there is no ticket office in the Waterfront, or at the other stops.  The buses depart every 20 minutes.  It takes 20 minutes to get from the Civic Centre to the Waterfront.  What I didn’t ask, but discovered, is that the staff do not announce the stops – one must look at the road signs (Loop Street, V&A Waterfront), or the name on the terminal buildings (Granger Bay, Stadium) to know where to get off, a potential problem for tourists.  As a tourist, one would like to photograph Table Mountain, the Stadium, the Waterfront and other landmarks of the city.  Our bus to the Waterfront had dirty windows, which would have spoilt the photographs.  The windows of our return bus were spotlessly clean.

The overall impression was of cleanliness, efficiency, and friendliness.  The buses run smoothly and quietly,  quickly left each station where they had to stop, yet no apology was provided for the 20 minute lateness of the 14h46 Waterfront bus to the Civic Centre.  Comment was made by some passengers about the driver going through a red traffic light, hardly what a City of Cape Town employee should be doing, given that their colleagues are traffic police.  Two MyCiTi buses were involved in collisions on the Table View route earlier this month. It is unclear where one should park if one wanted to go to Cape Town International, but parking near the Stadium terminal would be a good idea, with a bus change at the Civic Centre, at no extra charge.

The buses run from 5h45 from Table View, and from 6h00 in the city on weekdays, and an hour later on Saturdays, and 2 hours later on Sundays. Buses run until 21h00 on the Table View route, and until 22h00 in the city, on all days of the week.  Buses run every 20 minutes, but on the Table View route they run every 10 minutes in peak morning and afternoon traffic times.  A sign on the bus says that bicycles are allowed on the bus. 

The My CiTi bus route is to be expanded next year, to include Hout Bay, Camps Bay, the Atlantic Seaboard, Salt River, Woodstock, Walmer Estate, Oranjezicht, Tamboerskloof, Vredehoek and Bo Kaap. At a later stage the route will extend to Atlantis, Du Noon, Jo Slovo Park, Montague Gardens and Melkbosstrand.  Township routes to Khayelitsha and Gugulethu do not appear to be on the map, perhaps the last bastion of the taxis.  New bus stations are to be built on Adderley Street, Gardens, and Queens Beach in Sea Point.   I noticed construction work on what looks like another building at the Civic Centre terminal.

I decided that in future I will park near the Stadium and take the MyCiTi bus when I need to be in the center of town, saving parking monies as well as the harassment by the parking guards, that is if one can find parking.   The new R4 billion MyCiTi public bus transport system is a welcome ‘legacy’ of the 2010 World Cup, and its efficiency of operation was well worth all the inconvenience during the construction phases.  It is a clever way of getting taxis out of the city centre, two taxi association companies and Golden Arrow Bus Services operating the new bus system. 

I felt as if I was in another country, travelling in brand new world-class buses.  The new MyCiTi bus system is an impressive service for our tourists and locals alike. 

MyCiTi,  Tel toll-free 0800 65 64 63. www.capetown.gov.za/myciti

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com  Twitter: @WhaleCottage

World Cup anniversary: focus on ‘CapeAbility’- infrastructure benefit, tourism loss!

Today the World Cup 2010 started a year ago.  While many may remember the wonderful 30-day period nostalgically, the hard reality of this largest world event is attracting criticism in its impact on the hospitality and tourism industry, which has reached its lowest low, something other mega-event cities have experienced before.  The event was commemorated yesterday with the launch of a new coffee table book ‘CapeAbility: Stories and Successes from the 2010 FIFA World Cup’.

The infrastructure benefits of the World Cup cannot be denied : Cape Town has a renewed station building, a world-class airport, and far improved access into and from the city on its N1 and N2 highways. It has a beautiful Cape Town Stadium, which has become a tourist icon for the city in itself.  It has a most wonderful Green Point Park, which was developed next to the Stadium, as well as a general upliftment of the Green Point and Mouille Point area.  It led to the roll-out of the recently completed and far improved public transport MyCiti service.  It added more international hotel brands to the city’s five-star hotel portfolio.  It created an Ubuntu amongst Capetonians and the city’s visitors, on its festive flag-decorated Fan Walks.  It positioned Cape Town, and South Africa with it, as a safer country than had been perceived before.

But the downside appears to outweigh the benefits a year down the line: there is no operator for the Cape Town Stadium since SAIL Stade de France reneged on its contract with the City of Cape Town.  Cape Town ratepayers will have to carry the cost of operating the Stadium, not making ends meet with the few events that have been hosted in the venue since July last year.   The tourism industry suffered poor pre- and post-event bookings last year, and  was led to believe that it would benefit from a tourism boom that would last for years to come.   The industry was conned by MATCH, the FIFA accommodation booking agency, with massive cancellations just days before the start of the Wold Cup.  Surprisingly, the industry is experiencing its worst ever year, and even more surprisingly, Cape Town Tourism told its members yesterday that it was to have been expected, given the Sydney experience – a 5-year slump after the 2000 Olympic Games, largely because the city tourism authorities assumed that no marketing was required after the widely publicised event.  Cape Town appears to have made the same mistake, an error which is compounded by the poor UK economy, the largest tourism source market for the city, the strong Rand, and high airfares.

Not unsurprisingly, tourism consultants Grant Thornton, who badly overestimated the World Cup tourism numbers, praised the R40 billion national capital expenditure on the World Cup, the consultancy’s Gillian Saunders saying it was money “well spent, with some areas still to be leveraged”, reports the Cape Times. She states that the infrastructure benefit had ‘significant legacy value leading to a better quality of life and provided long-term valuable assets’.  She admitted that the slow recovery from the global recession was responsible for the lack of the tourism boom which had been predicted.  Yet she said that “a large number of tourism businesses would not have survived the economic slump if it weren’t for the event”.  She reminded the industry that R3,6 billion revenue had been generated and that just more than 100000 tourists had visited the Western Cape, and just more than double this number visited Gauteng.

Cape Town Tourism has blamed SA Tourism for focusing too much on wildlife and the natural beauty of the country, and too little on its cities, in its marketing of the country.  The World Cup had created a greater city focus, but this has not been sustained by SA Tourism in its post-World Cup marketing, Cape Town Tourism says.  To strengthen brand Cape Town, Cape Town Tourism proposes that the “city’s urban identity, innovative outlook, entrepreneurial spirit, academic excellence and pioneering medical and science sectors must be added to the brand palette in order for it to effectively compete in the domestic and global market”, in addition to its leisure tourism positioning, it is reported in BizCommunity.com.

The Cape Argus yesterday ‘shouted’ in a headline:”Post-World Cup tourism boom ‘non-existent'”, stating that the benefits have been the international performers who held concerts in the Stadium, the city’s improved infrastructure, and the survival of a number of tourism businesses.  It quotes Cape Town Tourism as saying that Cape Town is in a ‘brand vacuum’.  The annual operating cost of the Stadium is quoted as being R57 million.  Two concerts have been booked, and a further two are in the pipeline, according to the city’s new head of Tourism, Grant Pascoe.   Talks with Western Province rugby continue, he said.   He added that the city is receiving more event applications than it did prior to the World Cup. Developing the Fan Walk into a 24/7 facility is also being considered.  The oversupply of hotel accommodation can be attributed to nine new hotels with 1500 rooms in total, which were built for the World Cup, says Dirk Elzinga, Chairman of FEDHASA Cape.  He naively states that many hotels have already received repeat World Cup business, and that the ‘extremely low occupancies’ of some hotels ‘was normal for the off-season’!

Launched by Premier Helen Zille and Mayor Patricia de Lille, the ‘CapeAbility’ book documents the ‘planning, delivery and effect’ of the World Cup on the Western Cape, says BizCommunity.com.   The book “makes every effort to extract honest lessons to understand the hosting of such mega-events better.  It is designed therefore not as a memento of the event, but a review of what worked, what didn’t and what could be done better and become a guide to hosting future events”.   “The book is meant to play a marketing role and points out that it is crucial that opportunities, such as the World Cup, are converted into more than just short-term profits for a small tourism and events sector, but into huge brand building opportunities for a country”. 

Chris von Ulmenstein, Whale Cottage Portfolio:  www.whalecottage.com  Twitter: @WhaleCottage

Cape Town scores on first two World Cup matches

The City of Cape Town has described the hosting of the first two World Cup matches at Cape Town Stadium as “without any major hitches”, and has expressed its satisfaction with the overall smooth running of the events, and the “good jol” enjoyed by the fans.

Mondays’ match between Italy and Paraguay had all the potential to go off the skids, with pouring rain, hail and freezing cold weather before and during the match, as well as a strike by the staff of Stallion Security prior to the start of the match.  The soccer fans dressed warmly, and barely complained about the weather on Twitter, despite estimates that the temperatures had dropped to below zero inside the Stadium.  They were barely aware that a strike had been threatened, and that the police had brought in SA Police Services (SAPS) students, with World Cup volunteers also helping in providing security services.

The match on Monday was attended by 62869 spectators, 17670 of them walking along the fan walk to the stadium, and 18 500 walking back to the city centre.   The new MyCiTi shuttle to the Stadium was used by 15000 spectators, and 10 000 used it to get back to the city Civic Centre.   The train service was used by 15000 fans.   The park-and-ride service at Century City and at UCT were the two most highly used such facilities.   A significant number of fans used their cars to get into the city, probably due to the weather, and this caused a big traffic gridlock on roads into the city, especially on the Eastern Boulevard.  The adverse weather also led to reduced attendance at the five Fan Fest areas.

Last Friday’s match between France and Uruguay attracted 61400 spectators.   The rail service was used by 20000 spectators, 11000 used the MyCiTi shuttle bus service and 30000 walked the Fan Mile to get to the Stadium.   The Fan Park on the Grand Parade had to be closed, with 42 000 visitors throughout the day. It is estimated that 250 000 persons visited the city center, and 100 000 the V&A Waterfront on that day. 

The City of Cape Town has requested that soccer fans make their way to the Stadium as early as they can (gates open 3,5 hours prior to the start of a match) and to travel light, to reduce the security search time.  Information can be found on the City’s website www.capetown.gov.za or by calling tel. 0800 65 64 63.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com