Tag Archives: Parmalat

Pick ‘n Pay Sweet Service and Ciro Sour Service Awards!

The Sweet Service Award goes to Pick ‘n Pay Franschhoek, and its manager Craig, for organising individual Parmalat milk portions, a hospitality product one does not expect to buy at a retailer, but which we had seen sold in single servings at its Daily branch in Franschhoek.  The main branch in Franschhoek did not have enough boxes in stock, so sent for the balance of our requirement from its Daily branch whilst we were shopping, and had them available within a few minutes.  The price of the box of 50 Parmalat portions is R37,99, far cheaper than the price charged by Ciro.

The Sour Service Award goes to Ciro Beverage Solutions, a company servicing the hospitality industry with individual portions of Ciro coffee, Huletts sugar, Parmalat milk, Baker’s biscuits, Five Roses tea, LavAzza, House of Coffees, WEGA, N&W, Schaerer, Cafitesse, BUNN, Chilla Beverage, and more, and from which we have ordered for more than ten years.  The service declined (except for the sales service from Debra Ruthven), the prices increased, and the trading conditions re quantity purchased and charging for delivery worsened over time, accompanied with rude interaction from the contracted-out delivery staff, who appeared to be new staff at every delivery. Complaints lodged were dealt with defensively, and in the 14 year period of doing business with them we have never met a Ciro staff member!  Cheques posted to their head office in Johannesburg were stolen from their post box.  The Cape Town branch manager Gustus Bergman was previously a financial manager at the Johannesburg head office, and does not know how to communicate with and treat his customers, nor has he fixed the service problems.  For years we believed this company was the only source of hospitality products, and we are delighted that we can now source the Parmalat portions from Pick ‘n Pay at a far better price!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

SA Dairy Product of Year: Portobello Franschhoek Angelot the big cheese!

Portobello Franschhoek Angelot is South Africa’s Dairy Product of the Year, awarded at the SA Dairy Championships earlier this week. The winning cheese is a washed-rind cheese, and beat 779 other dairy products to receive the honour, evaluated by a panel of 40 local and international judges.

Washed-rind cheeses are difficult to perfect, as the Ayrshire milk-based cheese ripens from the surface inwards. The Agri-Expo media release explains that “..the fermentation process as well as the metabolism of fat and protein must be managed extremely well by the cheesemaker”.  It is an extremely strong and pungent cheese, and the Portobello Franschhoek Angelot was judged to compare with the best of this kind of cheese from France. Washing the rind of the cheese as it matures changes the young cheese into a soft texture and its rind takes on an orange colour. As the cheese matures, the rind becomes sticky and reddish, and the aroma earthier, says the media release. “The paradox of a powerful aromatic rind and milder flavour is responsible for a veritable explosion in the mouth”.  Despite its strong taste and aroma, the Portobello cheese impressed the judges enough for it to receive this accolade.

The Outstanding Dairy Quality Qualité Mark of Excellence was awarded to 26 dairy products: Parmalat received six quality awards for their Simonsberg Matured Cheddar, Woolworths Farmhouse Cheddar, Parmalat Extra Matured Cheddar, Woolworths Vintage Cheddar, Parmalat Vintage Cheddar, and Simonsberg Traditional Cream Cheese. Clover won three awards (Elite Mild Cheddar, Feta with herbs, Mild Cheddar), and DairyBelle (Fiddlers, IWS Slice – Cheddar), De Pekelaar Kaas (Boerenkaas, Matured Boerenklaas), Lancewood (Woolworths Cream Cheese Plain, Woolworths Mascarpone Plain), Rhodes Food Group (Woolworths Ricotta, Portobello – Angelot), and Van der Poel Kaas (Hollandse Gouda – Extra Belegen, Hollandse Gouda – Oud) won two awards each.  Other winners were Anysbos Goat’s Milk – Halloumi), Fairview (Roydon Camembert), Goat Peter (Grison – Pecorino style), Le Montanara (Woolworths – Royal Ashton), Lausanne Dairies (Double Greek Yoghurt – Greek), Marcel’s Frozen Yogurt (Passion fruit), and Puglia Cheese (Pasta Filata Cheese – Burrata).

The SA Dairy Championships are the country’s largest dairy competition and Agri-Expo has been presenting it since 1834. According to Chief cheese Judge Kobus Mulder a rise in the quality of goat’s milk products can be seen, and especially goat’s milk yogurt can compete against the best cows’ milk yogurts on the market. “Producers are realising that the consumer’s taste and preferences are being refined and that they now increasingly expect products of higher quality,” he says.  “Aged and washed-rind cheeses are also gaining on the milder, more traditional products – pointing to a more developed consumer taste.”

The award-winning cheeses can be tasted at the SA Cheese Festival, running until Monday at Sandringham, off the N1, midway between Cape Town and Paarl.  Here is a link to the Portobello stand.

Agri-Expo, Tel (021) 975-4440.  www.cheesesa.co.za, www.cheesefestival.co.za

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage

MasterChef SA final 18 amateur chefs fired up to go through to Nederburg!

It was a different MasterChef SA in episode 3 last night, with less action and more tears.  There also was a lot at stake for the final 25 contestants, a braai deciding which seven contestants had to leave the reality TV cooking programme, with the final 18 going through to the MasterChef SA kitchen at Nederburg, for the remaining fifteen episodes.

For the first time one got to know the contestants a little better, but the editors of the show were not consistent in providing their names.  It seemed that the chaps would have the advantage in this episode as the natural braaiers, but some of them did not make it through to the next round.  Filmed at the Cradle of Humankind outside Johannesburg, the home of 2011 Eat Out Top 10 Restaurant Roots, the challenge put to the contestants was to cook a meal worthy of being served at this fine-dining restaurant.  Chef Pete Goffe-Wood said that the braai was the most basic form of cooking.  The dishes were expected to jump out at the judges, to shout ‘eat me’. Chef Pete also said that the biggest challenge with a braai is to control the heat source.

Few of the dishes would have made it into Roots restaurant, if Twitterers were the judges! Worrying was that the judges had such a disparate evaluation of the dishes, there being little conformity of appreciation, in most cases only two of the three judges evaluating any dish.  Chef Andrew Atkinson seemed over-dressed in his over-large suit for the braai, while Chefs Bennie Masekwameng and Pete looked more comfortable in their jackets.

Contestant Thys Hattingh admitted that he was not good at braais, and preferred making desserts.  He made both a meat dish and a beautiful dessert, the latter highly praised by the judges, as was Khaya’s dessert. The judges tasted ‘pap and vleis’ made by Jade de Waal, fillet of springbok, Surf and Turf, seared tuna, lemon butter hake, stuffed sirloin, hake sandwich, rump steak, and more braai dishes.

Very few contestants escaped the programme without a harsh word from a judge, comments directed at Bonguwusa’s dish which was described as ‘not award-winning’, ‘tasted like cardboard’, was ‘overcooked’, and was‘inedible’, probably the harshest criticism of the evening.  A piece of meat was described as a ‘brickette’. Another contestant cooking pap was criticised for the dish not working. Natalie was criticised for her dish being ‘too busy’, but she countered that it reflects her personality. She admitted that it was her first braai ever, loved by Chef Andrew and not liked at all by Chef Pete. Sarel Loot’s milk chocolate sauce served with his steak was described as ‘awful’ by Chef Andrew, and was criticised by Chef Bennie too, and could have cost him a place.  One contestant presented part of her dish in ‘ghastly’ tin foil, a serious fail. Bruce’s steak was described as ‘too busy’, ‘not quite MasterChef’ standard.  Bruce, Timothy, Elton, Cameron, Callie-Anne, Natalie, and Bonguwusa did not make the final hurdle.

The heat was really on and the tears started to roll when the 25 contestants had to face the judges in small groups, and were reminded of their problems of the evening, and to hear who would be leaving and who would go through to the MasterChef SA kitchen.  The eighteen MasterChef SA finalists, with the Twitter addresses (most of them have started Tweeting) and city of residence from a Screen Africa listing, with 7 finalists from Cape Town and 5 from Johannesburg (with a surprise one from Namibia, given that is MasterChef SA) are as follows:

Babalwa Baartman  @LateBloomer26 from Cape Town

Berdina Schurink  @BerdinaSchurink from Pretoria

Brandon Law  @TheBrandonLaw from Johannesburg

Charles Canning  @CTHPipey from Cape Town

Deena Naidoo  @Deenamcsa from Durban

Fortune Kangueehi  @FKangueehi from Windhoek

Guy Clark @GuyClark2 from Cape Town

Ilse Fourie   @IlseNel from Cape Town

Jade de Waal  @FoodJams from Cape Town

Khaya Silingile  @KhayaSilingile from Johannesburg

Lungile Nhlanhla  @Lungzie from Durban

Lwazi Mngoma  @LwaziMngoma from Johannesburg

Manisha Naidu  @Manisha_Naidu from Johannesburg

Mmutsi Maseko from Johannesburg

Samantha Nolan  @SamanthaLNolan from Cape Town

Sarel Loots  @SarelvanSabie from Sabie

Sue-Ann Allen @Cook_Sista from Cape Town

Thys Hattingh  @Thys_Hattingh from Rustenburg

Advertisers were largely the same as in the past episodes, including good-enough-to eat ads for MasterChef SA sponsor Woolworths’ steak and boerewors, sponsor Hyundai, Emirates, Outsurance, sponsor Robertson’s, Revlon, smeg, Frisco, Nedbank, KFC, VISA, Parmalat, Kenwood, and sponsor Nederburg.

In the next fifteen weeks the viewers will get to know the individual contestants better, and their personalities no doubt will come to the fore.  One hopes that the pace picks up again, this episode having lacked the pace and energy of the two preceding episodes.

POSTSCRIPT 4/4: In following the MasterChef SA final 18 contestants on Twitter, one wishes someone would teach them to Tweet.  Thys Hattingh is just providing links to the MasterChef SA website about each of his fellow contestants, and Sarel Loots is showing politics already by having blocked us, no doubt as sympathy support for Sonia Cabano, Robertson’s former Social Media Manager. Even more surprising is that Jade de Waal has locked her Twitter account recently, and one must request to follow her, which contradicts the reason for being on Twitter! Is this an ego getting too big?  Is she the MasterChef SA?  Or is it because she is related to Sonia Cabano (de Waal)?

POSTSCRIPT 4/4:  The Month, a newspaper distributed in the Winelands and Cape Town, has compared MasterChef SA and Australia. Our programme, after one episode, does not receive favourable feedback in the article.

POSTSCRIPT 5/4:  I have double-checked with Chef Pete Goffe-Wood about the road forward, not having watched any other MasterChef series before. One of the 18 finalists will be eliminated each week from now onwards.  The eighteen finalists know who the winner is, but they have been sworn to secrecy!

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage

Restaurant News: St Elmo’s Pizzas go green!

It is commendable when South African businesses operate with an environmentally-friendly policy, and even more so when food businesses do so, as it is harder for them to do so.

A company that is pushing “Going Green” to the limit is the St Elmo’s pizza chain, which is proudly environmentally friendly, and tells its customers about it in its fliers:

1.   St Elmo’s says it uses “alien water-thirsty” Port Jackson and Black Wattle wood to burn in its woodfired pizza ovens.   This prevents indigenous trees from being chopped down unnecessarily, and helps to save water.

2.   The menus are printed on eco-friendly paper – Sappi’s Triple Green paper is made from “sustainable sources”, its flier says. 

3.   Food suppliers are selected on the basis of their concern for the environment, e.g. Parmalat

4.   The mozarella cheese used in the St Elmo’s pizzas is of superior quality, and does not contain antibiotics, nor are rBST-hormones fed to supplier cows to make them produce more milk.

5.   The business partners of St Elmos “are as passionate about caring for the environment as we are.   In fact, they are implementing some innovative “greening” initiatives”, but they are not specified on the flier – on the website they are listed as Mondi, Coca Cola, and Sappi.

6.   St Elmo’s claims to improve its carbon footprint by using less energy and reducing greenhouse gas emissions, but they do not specify how they do this on the flier.   On the website extensive detail is provided and hints given how the company, but also consumers, can become more green, e.g. using energy-saving bulbs, watering plants with water used to boil eggs, separating garbage, turning off the oven 10 minutes before the food is due to be cooked, and switching off electric appliances, even computers, overnight.    

7.   The pizza boxes and serviettes are recyclable, and the pizza boxes are printed with non-toxic inks, making them safe and suitable for recycling.

On its website, St Elmo’s goes into far more details about how green it is, and refers to its tree-planting projects at the Marconi Beam Primary School, and in the Milnerton area, in accordance to its Green slogan: “Money does not grow on trees, but it can help us plant them”.  Each St Elmo’s store has donation boxes for the change to go towards buying more trees, to be distributed via Food & Trees for Africa. 

For further details, see www.stelmos.co.za

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com