The Sweet Service Award  goes to Seth Rotherham of cult blog 2Oceansvibe, for organising a new pair of Rayban sunglasses from his sponsor Sunglass Hut when mine broke in a crushing hug from Seth at a recent blogging event.   Seth kept me informed about the status of the sunglasses throughout the process.

The Sour Service Award goes to Nedbank in Sea Point, who took 45 minutes to issue a replacement credit card and to set up an Internet banking profile.  The bank employee Shaun Parsons was surly and unfriendly, took his time with all the paperwork, and refused to supply copies of the ten pages I had to sign to receive the new card, but did so when his manager Mari gave the go-ahead!  This is a bank that says NO before it can say yes!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.