The Sweet Service Award goes to Thrifty car rental in Durban city centre, for coming to my rescue when I had forgotten to bring along my driver’s licence when traveling in KZN last week.  The company rules are that they cannot rent out cars without the driver’s license. I rented a car from the company eleven months ago, and was relieved when they were able to access a copy of my driver’s license from last year’s paperwork!  Continue reading →