Tag Archives: sommelier

Restaurant Review: Café Paradiso re-awakened in its perfect setting!

Café Paradiso re-opened three weeks ago under the new hand of Richard Griffin, the fourth restaurant in his Cape Town collection, which now also incorporates the Bombay Bicycle Club, The Sidewalk Café, and Café Mozart.   We wrote recently about Griffin’s talent in turning around existing restaurants, and giving them his restaurant magic.

Café Paradiso has no apparent Griffin decor quirks to make it appear different or improved – it has the most beautiful landscape of all in its dramatic view onto Table Mountain from the outside terrace area, fully occupied last night with more patrons queuing for tables.   We were extremely grateful to Peta, the manager of Café Mozart, who happened to arrive at the same time as we did, and who helped to wave her magic wand to organise a table for us with Myra, the Spanish hostess.   And what a table it was outside.   The infamous Cape Town Southeaster was an angel, and stayed away, making it a magical evening.  Griffin has turned the previous smoking-area of the restaurant into the new kitchen, while the old kitchen at the back is a Madame Zingara test kitchen, bakery, an home-made pasta section, of which Angus is in charge, as well as a section in which butter is made.  Whilst I was wandering through inside the restaurant, the Executive Chef Heinrich came up to me to say hello (this is how friendly the staff are), and told me that he was the chef at the original Café Paradiso ten years ago.  He looked very happy to be back “home”.   So what has changed?  Not much, other than the kitchen changes – there seem to be more tables outside than I can recall.   The pin oaks in the courtyard have grown, offering excellent shade.  The lighting inside was far darker than I recall it.   Surprisingly, there was no music, a missing finishing touch, in my opinion.   I was bowled over when the hostess Myra welcomed me by name, remembering me from the Madame Zingara restaurant in Loop Street more than five years ago!

Our waiter John brought the jug of water, which looked extra refreshing with orange and lemon slices and ice, as well as the creamish A4 paper menu and winelist printed on reverse sides of the sheet.  The table cloth is a material one, and therefore the paper serviettes were a disappointment.  Olive oil and balsamic vinegar are from Olyfberg.  The restricted menu and winelist choice makes it easier to choose what to order.   The menu starts with “Beautiful Day” and ends with “Beautiful Night”, and states that “This store lovingly created by The Royal Countess Madame Zingara”, clearly a ‘promotion’ for the Madame!   John brought two beautiful slices of home-baked wholewheat seed-topped bread, and I was lucky enough to get the end crust.   The menu starts with the breakfast collection (served until a respectable midday), and as at Café Mozart, there are some quirky sounding items on the breakfast list, including scrambled egg with rosti, feta, avocado and tomato;  and French toast with grilled haloumi, basil pesto and tomato, both R45.   I’ll be back for the poached eggs with spinach, hollandaise sauce and smokehouse salmon (R55).  There is a choice of four sandwiches, and the young ones are not neglected, with chicken nuggets and lasagne, and “fish fingers royale”.  

Antipasti can be ordered, at R60 for one, or shared at R90 for two, either a meat/cheese one (proscuitto, coppa, salami felino, pecorino, bocconcini, with olives, caperberries and rocket) or a vegetarian one.  Starters include mussels, squid, haloumi, and black risotto with chorizo, none costing more than R50.  Salads (R45 – R60) sound unusual and interesting, the Greek salad being the only standard.   Eight pasta dishes are offered, in a range of R 50 – R65, even with a ‘Ravioli del giorno’, which was filled with wild mushrooms last night, sprinkled with olives, pinenuts, rocket, and parmesan shavings, and served with a tasty white wine sauce. There are only five main course choices: rack of veal stuffed with four cheeses at R145; an ‘organic sirloin’ at R135; “feathered steak” (as I understood it, parma ham is beaten onto the surface of the steak to make it as flat as a feather and then flash fried) at R90; linefish at R89; and a most generous charred lemon and rosemary chicken-half, served with a colourful collection of root vegetables, including sweet potatoes, carrots, pumpkin and turnips (R85).   A range of familiar sweet treats, cakes, scones, muffins, ice creams, and desserts are offered, costing R25 – 45.  I couldn’t get John to get a frothy cappuccino from the kitchen, but it did come with a biscuit on the side, and the word ‘smile’ on the foam. The cappuccino seemed somewhat more expensive than the going rate, but this is a small price to pay for the excellent value for money of the rest of the meal.  

We were bad news for the sommelier Eron, in not ordering any wines, both being on medication.  He was not switched off, and treated us as long-term customers, and gave us some of his background.   I asked him to consider stating vintages of the wines on offer and the region from which they originate, as well as offering more wines-by-the-glass (there are only two white and two red, and one bubbly by the glass).  The housewine is called Paradise on the menu, costing R22/R85 for the red and the white, but when Eron brought a bottle to the table, it was a label-less bottle, with a neck label stating the name “Unbelievable”, the wines made especially for Café Paradiso by Mount Vernon in Klapmuts.   Fifteen red and white wines each are on offer, a mix of varieties, peaking in price at R175 for Jordan Chardonnay and R210 for Hartenberg “Cabernet”.   Simonsig Kaapse Vonkel costs R30/R155, Graham Beck Brut R185, and Moét & Chandon R650. 

Café Paradiso is a new affordable friendly ‘home from home’ at any time of the day and evening when one is in town, especially on a gorgeous wind-free Cape Town day.   I’ll be back.

Café Paradiso, 110 Kloof Street, Cape Town.   Tel (021) 423-8653.  www.cafeparadiso.co.za  (website goes to www.madamezingara.comsite, listing all the Griffin ventures, each with their own page – not containing much information, and with few photographs, but the menu and winelist are featured).   Monday – Saturday 8h00 – 22h00, Sunday 8h00 – 14h30.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

Restaurant Review: Aubergine new top Cape Town restaurant, yet inconsistent

Cape Town’s only Eat Out Top 10 restaurant, Aubergine, went about its business as if nothing had changed for the team of Harald Bresselschmidt the day after receiving its special honour, it seemed.  The Eat Out  plaque is on the shelf in the entrance hall, and if one had not read about the Eat Out Top 10 Restaurant Award winners announced on Sunday evening, one would not have known that Aubergine has been crowned as Cape Town’s best restaurant, except that the restaurant was fully booked on a Monday evening.

I took relatives from Germany to try out Aubergine last night, and had not been there for many years.  My overall reaction was one of uncertainty of how I felt about the evening there.   I was not sure if I could agree with the Eat Out judges that this is the one and only top restaurant in our city, as judged by them. 

The building is Victorian, located in Gardens, but the interior was very unmodern, functional, almost old-fashioned, with some interesting looking lampshades (looked like serviettes hanging over the light fittings), with wooden tables and woven chairs seating 60 – 70 guests, woven beige placemats, and some paintings of aubergines downstairs (including one by Father Claerhout), and more modern artwork upstairs.   One enters past a bar counter, and a wine storage system separates the restaurant from the bar counter.  I was fascinated by the changing lighting effect on this wine storage section, and wondered whether it enhanced the wines.  We sat in the upstairs section, with just four tables, a reed ceiling, and a triangular window offering a peek of Table Mountain.  It became very hot upstairs, and the small open window did not cool things down much.   Lighting was very low upstairs, from interesting wall light fittings creating the shadow effect of branches on the walls.   Serviettes are of good quality, as is the glassware, but the cutlery seemed too ornate compared to the unfussiness of the decor.

The lovely hostess Jacqueline heard us talk, and immediately switched to German, and served us in German for the rest of the evening, which impressed my relatives.  Jacqueline has only been at the restaurant for three weeks,  and is a most efficient and helpful hostess, answering our many questions.    The menu is divided into an a la carte section, and a degustation menu, but one is allowed to “mix and match”, which caused confusion at the time of the presentation of the bill, as every item ordered was itemised and not charged as per the set degustation price.   The menu is attached to a leather holder, with Aubergine branding.   The menu has a welcome from the “Cuisinier”, as Bresselschmidt calls himself on the business card.  The introduction to the menu states: “Ingredients come first”.  As Chef Patron he emphasises the “honest use of prime South African products, often enhanced by Oriental spices and cooking styles, leads you to appreciate the subtleties of what I try to produce”.   The degustation menu costs R344/R485 for three courses, R 420/R600 for four and R 525/R745 for five courses, the second price reflecting the cost with a wine paired to each dish.

Howard Booysen was a very knowledgeable sommelier, who studied at Elsenburg, and makes his own Weisser Riesling under the HB Wines label, which is on the Aubergine winelist.  He shares the sommelier honours with Dominic Adelbert, who studied hospitality in Geneva and Adelaide, and learnt about wine at Gleaneagles in Scotland, he said.  The winelist is impressive, neatly bound in a leather folder, with 30 pages each in a  plastic sleeve.  Vintages and regions are mentioned, and each vintage of a wine stocked is priced separately.  The winelist contains about 490 wines, and a full page is dedicated to wines by the glass.  A good spectrum of local and imported brands, and prices, is included in the extensive winelist.  We ordered the Catherine Marshall 2004 Shiraz at R 225.  The champagnes include Pol Rogers (ranging in price from R580 – R2200), Le Mesnil (R790 and up), Billecart Salmon Rosé (R1300), Drappier (R375 – R500), Tribault Rosé(R696), Laurent Perrier (R1000 – R1450) and Duval Leroy (R795 – R 3300).  Local brands of bubbly are Steenberg (R220 – R425), Teddy Hall R(385), Villiera (R220 – R300), Simonsig (R430), Krone Borealis (R270 – R3000), Silverthorn (R280) and Jaques Bruére (R230).   Shiraz choices start at R52/R215 for Migliarino, with 27 brands offered, Signal Hill and Eben Sadie ranging in price between R1000 – R1200, depending on the vintage.   White wines by the glass cost between R35 and R50 a glass, and red wines R45 – R65 per glass. Bresselschmidt told us that he is a Riesling fan, and calls himself the ‘Riesling ambassador in South Africa’.  He is importing 500 bottles from Germany.  His cellar at Auslese, the events venue he opened close by in the past year, holds 25 000 bottles in total.

A number of bread options was offered, and the wholewheat bread I chose was crispy and crunchy, freshly baked.  We tried to order a variety of dishes amongst the three of us, to be able to taste as widespread a range as possible.   The amuse bouche was an unexciting kingklip terrine, topped with salmon caviar and vinaigrette, served with a mini cucumber salad.  The triangular plate it was served on did not hold the knife, and it kept falling off, a frequent complaint one has of restaurant plates these days.  The support staff, wearing burgundy shirts, did not match Jacqueline’s level in any way, even though the lady that served us had been at the restaurant for four years.  I found her hard to understand, and she kept stretching in front of my cousin to pass on plates and cutlery to me, an absolute no-no for a top restaurant.  We were surprised that more senior staff do not bring the food to the table and explain the dishes.    The waitresses tried hard but lacked polish.

I had the Delice of smoked salmon trout and caper butter, served with roccula dressing, and poached quail eggs in a potato nest (R85).  No fish knife was served with this course.  My cousin had the Carpaccio of cured beef, served with marinated Burrata mozzarella, and a tomato and herb salad (R89).  She expressed surprise at how thick the beef slices were.  Her husband had the fish soup (R65), and felt the fish taste too pronounced, not something he is used to in German restaurants, being prepared in the French style. 

The highlight of all the dishes was an ‘in-between’ dish, being steamed crayfish served with black noodles and a saffron sauce.  Then came a sweet melon and mint sorbet palate cleanser, too sweet to our liking.

Something odd happened with the serving of the “Cape Sea Harvest” main course (on the degustation menu), which my cousin and her husband had ordered, described as a duo of kingklip and kabeljou when the menu was explained and our order taken.   When it was served, it only had one piece of fish.  We were not told proactively that the kingklip had run out, and whilst Jacqueline expressed her sincerest regret about a communication error between herself and the kitchen, it seemed unacceptable that an order taken was served incorrectly and was only reacted to when questioned.   I had a most unusual tender tongue dish, with very finely sliced marinated tongue, served with asparagus and a delicious vanilla and green tea velouté (R160).  Other main courses are duck (R182), lamb (R178), beef sirloin (R175) and ostrich fillet and tartare (R174).

For dessert my cousin had a very generous duo of Aubergine Créme Brûlée (R65).  I chose a Beignet of Tomme Obiqua cheese from Tulbagh, served with Golden Delicious apple (which I could not taste), roccula and walnuts (R105).  Other dessert options included a Charlotte of pear and ginger served with prickly pear sorbet (R75),  assiette of chocolate (R84), Delice of lemon and strawberry meringue (R58), and a chef’s surprise (R94).  I had ordered a cappuccino with the dessert, but it was only brought to the table after we had finished it, sweetened by a lovely plate of friandises served with the coffees.

Bresselschmidt came to our table and was very generous with his time in answering all our questions.  He opened Aubergine 15 years ago, and chose the name because of his respect for a vegetable that is flexible and offers versatility.   He had come to South Africa in 1992 to work at Grande Roche, and thereafter at Rhebokskloof.    He has lost track of how many times he has been on the Top 10 Eat Out  list, and thinks it is six or seven times.   He told us how hard it is to run a restaurant, when you have to double and triple check everything, something that can affect one’s creativity, he said.  He called for a score from the Eat Out  judges, so that restaurants making the Top 10 list can get feedback about their performance relative to their colleagues, and not just on a ranked basis.   We discussed the variability in the Eat Out  Top 10 list, and Bresselschmidt felt it may be the magazine’s way of keeping interest in the Awards.  Rust en Vrede is his favourite restaurant, and Bresselschmidt plans to take his team there next month to allow them to experience the country’s top restaurant.   He is also loyal to Bosman’s, celebrating his wedding anniversary there, having met his wife at the Grande Roche.  Nobu is another favourite. 

I am yet to be convinced that Aubergine is the best restaurant that Cape Town has to offer.   I did not experience it last night, mainly due to the inconsistency of the service and of the food served.

Aubergine Restaurant, 39 Barnett Street, Gardens, Cape Town.  Tel (021) 465-4909.   www.aubergine.co.za Mondays – Saturday evenings, Wednesday – Friday lunches.

Chris von Ulmenstein, Whale Cottage Portfolio:  www.whalecottage.com  Twitter: @WhaleCottage

Restaurant Review: There is no cellar at Sotano by Caveau!

Sotano by Caveau Mediterranean restaurant opened officially today in the newly renovated funky La Splendida Hotel on Beach Road in Mouille Point, near the lighthouse.  Its name has caused confusion on Twitter, as it has been referred to both as Sotano (meaning ‘cellar’ in Spanish) and Sontano (the till slip spells it this way).  Given that the name is to link to Caveau (‘cellar’ in French), the spelling must be the former.  However, there is no cellar visible or accessible to patrons at Sotano!

The restaurant is operated by Caveau, a Wine Bar and Deli in Heritage Square on Bree Street, and At the Mill in Newlands.   The owners are the trio of Jean-Yves Muller, Brendon Crew and Marc Langlois.   It is a surprise that Newmark Hotels, who operate the new hotel, has chosen to contract out the running of the restaurant to Caveau, when it has restaurant interests in OYO (in its V&A Hotel) and Salt Restaurant (in its Ambassador Hotel).   Talk on the street is that Caveau has lost its charm and attraction, and lots of its good staff.  

General Manager of the restaurant is Bruce Philemon, who has worked at Buitenverwachting as Restaurant Manager, at Steenberg as Food & Beverage Manager, and as sommelier on cruise ships, he told me.  Chef Philip Myburgh was previously at Caveau, and before that at 48 on Hout Street, which no longer exists.  He was enthusiastic about his focus on ‘authentic Mediteranean’ food that will be served at Sotano, with an emphasis on seafood and shellfish.  

The wooden deck leading to the pavement, covered to protect patrons from the sun and wind (the south-easter can pump in that corner of Cape Town), with wooden chairs and tables locally made from “French wine barrels”, the imprint on each says, is clearly the most popular space on a good summer’s day.  The problem with the outside seating is that non-smokers have to endure the smoking habits of others.  The beauty of the interior design could be lost to those patrons sitting outside, Inhouse Interiors having constructed a fascinating bar in white with coloured bar stools.  The restaurant section caters for a substantial number of patrons inside, on rainy and windy days.   For ambiance, the restaurant could have done with music.

The restaurant opens at 7h00 every morning and will be serving breakfast until 11h00 every morning.  There are eleven breakfast options, and they seem expensive, but the prices can only be judged on portion sizes.   A health breakfast of muesli, yoghurt and honey costs R50; a charcuterie and cheese platter sounds an interesting breakfast option, at R 55; a salmon bagel with chive cream cheese and smoked salmon costs R60; French toast with fruit and mascarpone (R 55); full English breakfast costs R65; Eggs Benedict R60; and omelettes range from R58 – R70.   After 11h00 the blackboards offer snacking, as well as lunch and dinner options, until 23h00 every day of the week.  The staff are neatly dressed in white branded golf shirts and in grey aprons, with either Anthonij Rupert or Paul Cluver branding.

The Mediterranean menu is written onto two blackboards, and the writing is not easy to read for all menu items.   My eye caught the expensive Caprese salad at R 82 immediately, and in general the prices seem on the high side.  Chef Philip explained that the mozzarella has been sourced from an Italian in Cape Town, who makes the mozzarella from cow’s milk, and the full 100g ball is served in the salad.   Greek salad costs R58.  Oysters cost R 18 each.  Vitello tomato costs (R65), Beef carpaccio (R60), Tomato salad (R60), Fish soup (R70) and Gazpacho (R40).   The Gazpacho was spicy, and consisted of raw tomatoes, baguette slices, red and yellow pepper, as well as herbs, red wine vinegar and lemon juice blended together to make a thick refreshing summer’s day soup, a little on the oily side.   Mains range between R98 (chicken supreme) and R125 (for grilled salmon and poached egg), seafood paella and crumbed veal being the only other options.  One can order flat bread at R20, with hummus (R10) or Tzatziki (R8).   An avocado and feta pizza costs R70.   For dessert one can order fresh watermelon, a summertime treat one rarely sees on a menu (R25), as well as nougat glaze (R28) or lemon tart (R30).

Teething problems were the Cappuccino machine not working yesterday (although the hotel has a 70 % occupancy, and has been open since last week, and invitations on Twitter encouraged one to try the restaurant ahead of its official opening), and the toilet paper running out without any spare supplies.  Waiter training was happening in front of patrons.  A group of four next to me wanted to order a bottle of Pierre Jourdan Brut Rosé (R232), but the waiter offered to bring it by the glass, and the manager had to be called for assistance.   The winelist is not yet ready, but information on the winelist will be added to this review after it is finalised tomorrow.

POSTSCRIPT 16/11:  I went back to Sotano by Caveau this evening, to finalise the winelist information for this blogpost.  When I looked for a table on the deck, I was blocked by Caveau/Sotano by Caveau Operations Manager Ross Stillford, who told me that the three owners of Caveau have decided that I am not allowed to eat at Sotano by Caveau, nor at Caveau, ever again because of the review I wrote about Sotano by Caveau.  To add insult to injury, co-owner Brendon Crew Tweeted about this incident, referred to me as a “bitch” in a Tweet, and continued in disparaging and defamatory vein in subsequent Tweets.  Not a good start to a restaurant that has only officially been open for less than 24 hours!

POSTSCRIPT 22/11:  I have managed to obtain details of the Sotano by Caveau winelist.  Seperated into “Bubbles, Whites, Rose, Reds, Desserts”, it details vintages but not region of origin.   Two sparkling wines (Graham Beck Brut – R49/R195 and Pierre Jourdan Brut – R 38/R150) are offered by the glass.  No champagnes are served.   About ten options per variety are offered, and each variety offers wines-by-the-glass.  Sauvignon Blancs range from R28/R110 for Haut Espoir to R51/R205 for the Warwick Professor Black.  I was interested to see the name of a wine (Parlotones Push me to the Floor), a white blend sold at R116, I had not heard of before, and its red blend ‘sister’ Parlotones Giant Mistake.   Shiraz options range from R25/R110 to R620 for De Trafford CWG 1999.  Magnums are available for Vriesenhof Grenache 2007 (R650), Jordan Cobblers Hill 2000 (R1000) and Meerlust Rubicon 2001 (R1250).

POSTSCRIPT 2/12:  Neil Markovitz, the owner of the La Splendida Hotel in which Sotana by Caveau is located, was most apologetic about the Sotano/Brendon Crew incident when I saw him at the Newmark Hotels function two days ago.  

POSTSCRIPT 4/12: Today we went to have breakfast at Caveau, to try out the restaurant, given the many negative comments it attracted to this blog post.  We were served by the charming Lilly, who brought the breakfast board to the table, and took our order of scrambled eggs (R19) and cappuccino.  The prices were most reasonable, and the coffee was served in Origin-branded cups I have not seen anywhere else.   We were shocked at how run-down the place looked on the outside, with paint peeling off the walls, the chairs wobbly, the tables and chairs not having been varnished for ages, and the Vin d’Orrance umbrellas dirty.  It generally smacked of neglect.   Before we could be served our egg orders, we were asked to leave by the Caveau Operations Manager Ross Stillford, but not before we paid for our coffees!      

Sotano by Caveau, 121 Beach Road, Mouille Point, Cape Town.  Tel 0711962660    www.sotanobycaveau.co.za (website under construction)  Monday – Sunday.   7h00 – 23h00

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com   Twitter: @WhaleCottage

Restaurant Review: Reuben’s at the One&Only Cape Town is a-maze-ing!

Let me admit at the outset that I was sceptical as we set off to our dinner on Saturday evening at the new Reuben’s at the One&Only Cape Town, which opened last Wednesday.  I need not have been.  I was overwhelmed by how outstanding the food and service was, with fair prices for the food, but with generally more expensive dishes than those at Reuben’s in Franschhoek, and with very high prices for mostly exceptional wines.  Reuben’s at the One&Only Cape Town is a ‘grown-up’ and sophisticated Reuben’s, the best Reuben’s by far!

I have never written a review about Reuben’s Restaurant, despite it having been my favourite ever since I stumbled upon it in June 2004, when it first opened in Franschhoek.  Immediately I felt it was a restaurant for me, and it became my favourite, and we recommended it passionately to our Whale Cottage Franschhoek guests.  The initial service levels, which made Reuben’s the top of the Eat Out Top 10 Restaurants as well as Reuben Riffel the Top Chef six months after opening, could not be maintained, and gradually the service levels dropped, starting with the telephonic bookings, down to rude service from the then-sommelier/manager.

A review of the new Reuben’s needs to trace back the history of its opening at the One&Only Cape Town.  It is well-known that Gordon Ramsay’s maze opened at the hotel in April 2009, and that the contract with the restaurant was abruptly cancelled by the hotel at the end of July.  Reuben Riffel was tipped to open in Ramsay’s place, but Reuben denied this to us and to the media.   Clare McKeon-McLoughlin of Spill Blog confidently predicted Reuben’s appointment, even though Reuben had not yet made a final decision nor signed the contract.  We were told that her disclosure caused mayhem in the hotel, as staff at the hotel did not know about the appointment, and that the then Hotel PRO Etienne de Villiers’ supposed “endorsement” of the apppointment in the Spill blog post was untruthful, and may have led to his recent departure from the hotel.   It would appear that an Irish maze staff member, who has since returned to London, was the mole, spilling the beans to Spill.   In less than a month after the announcement of Reuben’s appointment, the restaurant has opened its doors at the One&Only Cape Town, and is confidently trading.   In terms of this controversy, Reuben says he prefers to stay out of it and remain in the kitchen!

When I made the booking on the morning of our dinner, the restaurant answered as “Restaurant at One&Only”, the interim name that the restaurant had before Reuben’s opened.   We were allowed to park in the basement of the hotel, and there is no charge.  When we walked into the restaurant, we could not help but feel that we were in maze.  I was looking for the Brasserie that Reuben had been quoted to be opening at the One&Only Cape Town, but we could not see it.  The same horrid carpet and massive orange lampshades are still there.   The furniture has not changed, although the table tops have been varnished and the Reuben’s name engraved into them.  Other than branding on the chic black and burgundy staff aprons, on the lift list, and on the menu, there is no Reuben’s branding outside or inside the restaurant.  Surprisingly, the orange/brown colouring of the maze interior matches Reuben’s rust brown colour scheme almost perfectly.   We were critical of the maze interior when we went there soon after its opening last year.  Reuben says that the interior will be amended in three stages, with the tables completed, and bistro boards with specials going up shortly.   The interior decorator that Reuben’s has used in Franschhoek and Robertson will be coming this week to see how she can soften the harsh hotel interior.

The maze and Reuben’s marriage will take some time to gel to the benefit of the new restaurant.   From maze the restaurant has inherited the decor, all the waitrons (there was no shortage of staff on the floor), managers and also kitchen staff, the outstanding sommelier Andre Bekker and his Diamond award-wining Diner’s Club Restaurant Winelist, a wine library of over 700 wines, the choice of three breads baked by the kitchen, and the waitron service standards that have been set in the past, being much higher than those of Reuben’s in Franschhoek.   From Reuben’s comes the menu, the little coarse salt pots on the tables, a far more informal style of dress (the ties of the managers have come off), a more relaxed interaction with customers, something that was not encouraged at maze, as well as new serving dishes and some cutlery.  The One&Only staff were trained by Reuben’s wife Maryke about their service standard, the menu and the food.  The staff have tasted the dishes, and are still doing so as Reuben fine-tunes the menu for the official 1 October start.   The winelist and the menu are miles apart, and need to find each other, the former being very expensive and also out of character with the Brasserie feel which Reuben’s wants to create, and with the winelists in Franschhoek and in Robertson.

The exact relationship between Reuben Riffel and the One&Only Cape Town is unclear, but the hotel employs and pays the Reuben’s kitchen and waitron staff.   The brief was for Reuben to get the best kitchen staff possible.  This reduces the risk for Reuben, and means that he is compensated for his brand name and for his time through a share of the turnover.   Having a room at the hotel is a fringe benefit the Reuben’s Franschhoek staff are enjoying when they come through to town.  The arrangement with the hotel has allowed Reuben to appoint Camil Haas, previous owner of Bouillabaisse in Franschhoek and Green Point and of Camil’s in Green Point, to substitute for him at the One&Only Cape Town and in Franschhoek from October, giving each of these two Reuben’s a heavyweight chef every day.   In addition, Maritz Jacobs, previously of Le Quartier Français and 15 on Orange hotel, is the new Head Chef at the One&Only Cape Town, meeting Reuben’s requirement for a young and energetic chef.  The Pastry Chef is René Smit.  Reuben is called the Concept Chef on the menu, as he is on the Reuben’s menus in Franschhoek and in Robertson.  Samantha Housden from Tank will be joining as the Restaurant Manager on 1 October.  Reuben recently bought out his Boekenhoutskloof partners Tim Rands and Marc Kent, who helped him set up the business six years ago.  He says this gives him new flexibility to make decisions more quickly, and to steer his business where he wants it to go.

The menu is A3 in size, and has the same format as that in Franschhoek and Robertson.  It is neatly divided into a Starters, Main Courses and Desserts section, as well as a mini Vegetarian menu of Starters and Main Courses, a Fish and Seafood section, as well as Side Orders.   In future it will also carry the names of the special suppliers of fine organic produce that Reuben’s will be sourcing.   The menu content in terms of dishes offered is vastly different at the new Reuben’s, compared to the Franschhoek branch.  The menu is being fine-tuned in the next 10 days before the official opening, and has already seen changes in the first four days of its operation.

A small bowl of olives was brought to the table, as was three types of bread: a baguette, tomato bread and black olive bread.   Butter was on the table, as was a bottle of Willowcreek olive oil.  I ordered Asparagus with a hollandaise and orange reduction (R60) as a starter from the Vegetarian section, which was topped with the most wonderful micro-herbs, being miniature coriander, basil and rocket, and adding the most wonderful taste to this dish, beautifully presented on a glass dish.   Other starters are oysters at R25 each, pickled veal tongue (R60), chilli salted baby squid and shredded duck salad at R70 each, salmon tartar and cured venison at R75 each, mussels (R80), and a white asparagus and langoustine salad (R110).

My main course was the most wonderful kingklip (R140) – a good portion of firm fish, served with the unusual combination of avocado, on a bed of mash (I chose it to be plain, but the menu specified it to be tumeric mash), and with crunchy Chinese cabbage, a mint salsa and coconut cream.   The same micro-herbs served as garnish for the dish, and again added a unique taste to round off the dish, the best kingklip I have ever eaten.  My only criticism was that a serrated knife instead of a fish knife was served.  My colleague had Karoo lamb curry (R135), served in a bowl, with sambals (yoghurt and pineapple, and chopped tomato and cucumber) and basmati rice in a tiny iron pot, presented on a separate dish.    She loved the genuine Cape Malay taste of it, and picked up garlic and ginger notes, as well as jeera, cardamom and barishap spices in her lamb stew, with dhania leaves on top.  She called it “hemelse kos”, it tasted so good!   Other Main Course options are lamb rack (R175); ostrich fillet, 180 g beef fillet and a 450 g rib-eye steak at R 170 each; quail saltimbocca (R130); 240g sirloin and pork belly at R125 each; veal tripe (R120); and Reuben’s faithful wonderful calf’s liver at R115.  Other Fish options were yellowtail (R110) and Tandoori spiced prawns (R170).   Side orders cost R 35, but all main courses come with a starch and a vegetable.

For dessert my colleague had Muskadel crème with poached hanepoot grapes, ginger crumble and raspberry ice cream, in a glass bowl and served on a slate plate.  Slate is used extensively at Jordan’s Restaurant with George Jardine, and to a lesser extent at Jardine’s.  My dessert was a fascinating Lemon and olive oil custard, to which was added cocoa crumble, a half-round thin slice of chocolate as well as Swiss chocolate mousse, finished off with edible gold paper which I thought the kitchen had forgotten to take off!   Desserts cost R65, expensive I felt, but the portions were generous.  Other desserts are a seasonal fruit compote, Amarula scented malva pudding, Tequila sundae, and a bitter chocolate fondant, the latter costing R80.  I felt, on the basis of two desserts, that the desserts needed more work.  My cappuccino did not arrive at the same time as the dessert, as requested, and was not very foamy.  It was immediately replaced with one in a bigger cup size, and was very foamy.  Petit fours were brought to the table after the dessert plates were cleared, also on a slate plate.

The sommelier Andre has been at the hotel almost since it opened, and he says that the winelist has not changed much from its impressive start.   They have added wines bought at the Nederburg and CWG auctions, as well as garagiste and boutique winery brands.   Some international wine prices have been reduced over time, and some local wine prices have increased.   The 37-page winelist will be changed, the lengthy introduction to the South African wine industry to be removed.  I disliked the division of the wines by region, and then by varietal on the maze winelist, but this will not change.  It means that if one likes drinking a Shiraz, for example, one has to check through every region’s Shirazes to check which one to order.  It could take one  a whole evening to wade through the many wines on offer, including 50 wines-by-the-glass, 32 champagnes, and 18 MCC sparkling wines, as well as wines imported from France, Spain, Italy, Portugal, Argentina, Chile, New Zealand, the USA, and Australia.   I did not like the file/folder look of the winelist, and do not remember it looking like this at maze.   Its practicality in updating vintages and prices is an obvious advantage.  The yellowish cover of the wine list does not match the Reuben’s colour scheme.   Wines-by-the-glass can be served in 50ml, 150ml and 250 ml quantities, making the expensive wines a little more affordable by reducing the quantity one drinks!  Wine flights in three’s are also available, by region or by varietal.   I chose a glass of 2006 Glen Carlou Shiraz, which cost R 72 for a 150ml glassful – 50ml cost R24, and 250ml R120.   The 2005 Luddite Shiraz prices were R37/R112/R187 per glass.  The 2007 Brampton cost R9/R28/R47.  Migliarina Shiraz 2006 cost R17/R52/R87.  A glass of 150ml of bubbly cost R260 for Ayala ‘Rose’ Majeur, R200 for Billecart Salmon Brut, R98 for Graham Beck Rosé, R49 for Graham Beck Brut, and R44 for Villiera.   It is clear that the wine prices are exceptionally high.  Andre spoilt me with a complimentary glass of dessert wine.

We felt privileged that Reuben came out of the kitchen to sit and chat with us.  He intends to come out of the kitchen a lot more in future, and having chefs working for him will allow him to do this.  Starters will be prepared behind the counters inside the restaurant in future, to allow diners to connect with the food preparation and the kitchen staff too.   Reuben is working on creating synergy in the menus for his three Reuben’s, yet having unique items on each menu that reflect what customers like in each area.  At the One&Only Cape Town the calf’s liver is extremely popular, he says, as is his Veal tripe (‘Pens en Pootjies’).   We were struck by Reuben’s humility and quiet confidence that he has made the right decision by opening his latest Reuben’s at the One&Only Cape Town.  He recognises that service levels can improve in Franschhoek, and he sees a benefit of exchanging his staff between the two locations, so that the One&Only Cape Town service standards can become those of the Franschhoek staff too.    There will be no launch function, Reuben preferring to quietly open and delivering on the expectations of a more demanding Cape Town as well as international clientele.   Reuben’s staff also prepare the hotel breakfasts.

We will recommend Reuben’s at the One&Only to our Whale Cottage Camps Bay guests with confidence, and we will return.

Reuben’s at the One&Only Cape Town, One&Only Cape Town, V&A Waterfront.  Tel (021) 431-5888. www.reubens.co.za (The new restaurant is not yet listed on the Reuben’s website, nor on the One&Only Cape Town website).  Open for breakfast, lunch and dinner, Monday – Sunday.

POSTSCRIPT 20/9: Samantha Housden’s restaurant experience includes launching London’s Level 7 Café at the Tate Modern Gallery and managing the Eyre Brother’s restaurant owned by the godfather of gastro-pub cuisine David Eyre.  She started Cilantro in Hout Bay, having been its chef too.  She has left Tank to join Reuben’s at the One&Only Cape Town.

POSTSCRIPT 25/9: We returned for dinner a week later, and met the new Restaurant Manager Samantha Housden for the first time.   She came to check on our table regularly, as did Marcus, an interim manager.  Due to a strong attempt to upsell us by a waiter, we asked for waiter Victor, who had served us the previous week, and his service was as good as ever.   The recognition by the staff from our visit a week ago was impressive – from the hostess as we arrived (I had used my son’s name for the booking this time), to the sommelier Andre and the waiter Victor remembering specific requests and likes from a week ago – in line with Reuben’s Franschhoek.   Disappointingly the food was not as good as it was a week ago – the kingklip was undercooked and did not have the lovely microherbs (but a generous portion was brought to the table when I asked about them) and the sirloin had lots of sinews.   Reuben was in the kitchen, and spontaneously came to say hello.  I was delighted to hear that sommelier Andre has heeded our feedback, and will revise the winelist, to arrange it by varietals, and to mention the regions, which will make wine selection much easier in future. 

POSTSCRIPT 14/1:   I arrived in good spirits, and was shocked at the disappointing food quality and service.   Although the telephonist tried to put through my call three times, so that I could check if I could still get a table at 22h00, no one in the restaurant answered the phone.  I decided to arrive anyway.   I was warmly received by the hostess, and discovered immediately that Manager Samantha Housden is no longer at Reuben’s.  The evening shifts were getting to her, I was told.  Kagiso Mmebe is the new Manager, and started three weeks ago, having been a lecturer in Restaurant Practice at the University of Johannesburg.  A sweet waitress Unite took my order efficiently, and that is where her service support ended.  She brought butter and olives, but never came with the bread.  I had to ask a manager for it.  It was explained to me that Unite is a runner, being trained up to be a waitress, but she wears the same colour shirt as do the waiters, so one cannot identify her lesser skills.  She is meant to work under the guidance of a waiter, but this did not happen.   I ordered the baby chicken main course (R135), which was not cooked properly, even after sending it back once.   My choice of carrots with vanilla and honey as the side-dish was an excellent one.   The wild mushroom sauce tasted strongly of an Oxo stock cube, with not a piece of mushroom to be seen.  The sauce was taken away, and mushrooms added.  I had to ask for a finger bowl.  The wine steward Tinashe Nyamudoka was wonderful, just taking my wine order and pouring the Glen Carlou Shiraz 2004 at the table, as requested.   The frozen espresso cake with a berry coulis and an odd-looking meringue was excellent (R65).   Assistant Manager Marcus Isaacs kindly took the chicken off the bill.  It was disconcerting to hear from the staff that Reuben Riffel has barely been seen at the restaurant in the past two weeks, although Marcus disagreed.   Camil Haas is not at Reuben’s One&Only at all anymore.  There is no sign of any further decor changes, after the curtains were opened.  The new summer menu, launched last week, has very understated Reuben’s branding, and does not look like a Reuben’s menu anymore, and there is no listing of the names of the chefs on it anymore – not even Reuben’s name is mentioned!  Chef Aviv Liebenberg from Reuben’s Franschhoek (and previously Robertson) has been moved to Cape Town, working with Chef Maritz.   I could not help but be concerned as to where Reuben’s in the One&Only Cape Town is heading – it certainly is no longer a-maze-ing!

Chris von Ulmenstein, Whale Cottage Portfolio : www.whalecottage.com