The Sweet Service Award goes to Lindt Chocolate Studio and its Manager Dimo Simatos, for organising a special delivery of its Lindt turndown chocolates we use for the guest houses. Having popped in at the Studio almost two weeks ago, with all the staff attending a conference on that day other than one young disinterested lady, who told me that they would only receive delivery of the chocolates two days later.  She did not tell me that I would have to place an order for the chocolates, something I have never had to do before. Calling later in the week, I was told that all 10000 such chocolates had sold out in the two days since delivery.  The next delivery would only take place in two weeks from that time.  I told Dimo that I needed the chocolates desperately, having run out due to their supply problem.  He promised to make a plan, and was true to his word, in that I could fetch the chocolates yesterday, one week earlier than delivery had been promised. Continue reading →