Tag Archives: Winemaster’s Reserve

Nederburg introduces new labels for global marketing drive!

NEDERBURG NEW LOGOIn launching a multi-million Rand global campaign for Nederburg, the brand has had a make-over, and its new label and packaging are being launched piece-meal, commencing with their 56HUNDRED.

The Nederburg brand crest is far more prominent compared to past label designs, ‘to clearly convey Nederburg’s heritage, pedigree and sophistication, to establish a stronger family resemblance across the range and to amplify shelf stand-out’,  said Carina Gous, head of the Distell luxury brand portfolio into which Nederburg falls.  ‘The redesigned,

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The Peninsula Wine&Dine evenings good value, perfect pairing with Nederburg wines!

Nederburg Mastering Wine Whale Cottage PortfolioWe received an invitation via the The Peninsula All Suite Hotel PR company Communication Services Africa (CSA) to try out their monthly Wine&Dine evening, which they had paired with Nederburg.  It reflected the diversity of the food offered at the hotel’s Sunset Restaurant, paired with the diverse range of Nederburg wines.

We were welcomed with a glass of Nederburg Brut, which we serve as the welcome drink at our Whale Cottage guest houses in summer.  We sat in the lounge area, and met the other guests sitting at our table, including the very bubbly hotel GM Chris Godenir, later joined by his wife Alison, Megan Drury of CSA and her partnerPeninsula Hotel Chris Godenir Whale Cottage Portfolio Kris Erasmus, and Xandre Redelinghuys from Food24.  Chris  is a cheeky character, with many jokes up his sleeve, and has run the hotel for 12 years.  Kris is a financial services consultant by day, and a The Journey counselor privately.  With this combination of guests at our table, the discussion became very lively but also spiritual, including past lives, quite unexpected.

Wim Truter is the white wine maker at Nederburg, reporting to Cellar Master Razvan Macici, and was a good speaker in representing his brand. In introducing Wim, Hotel Chris Wim Truter wine.co.zasaid that Nederburg had been a faithful on restaurant winelists in the past, but had lost this standing. Nederburg is now focusing on getting back to where it once was on winelists, and must be hoping that its sponsorship of MasterChef SA will help.  Wim worked in Australia’s Barossa Valley and the Californian Napa valley before he joined Nederburg. He said that Nederburg is a big brand made with passion, with a tradition in winemaking which goes back to 1791. They are showcasing the focus, attention to detail, and innovation in their winemaking.  The Winemaster’s Reserve is their core range. Continue reading →

MasterChef SA bomb bursts about Deena Naidoo’s Tsogo Sun MondeVino Restaurant prize!

It was too good to be true. MasterChef SA came to a Grande Finale end earlier this week, and despite questions about the MondoVino restaurant being part of the R 8 million prize package not being answered satisfactorily, everyone accepted M-Net’s word that the winner of MasterChef SA would receive the restaurant.  Ironically the screening of the Finale, with the 18 Finalists present, was held at MondoVino restaurant at the Montecasino Palazzo Hotel on Tuesday evening.  At the ceremony, MasterChef SA winner Deena Naidoo received the ceremonial whisk to represent his prize of winning the restaurant from Graham Wood, MD of Tsogo Sun – Hotels.

Yesterday an explosive article appeared in The Citizen, disputing the prize and its value of R 7 million out of the R8 million package (the balance being R 250000 in cash from Robertsons, a car from Hyundai, a trip to Tuscany from Woolworths, and a course on winetasting by the Sommeliers’ Association of South Africa with a year’s supply of Nederburg Winemaster’s Reserve). The article quoted Deena expressing his dissatisfaction with the prize value, saying that he only received a two year usage of the restaurant, and in fact will only be present at it ‘about five times a month’, according to the contract he signed with restaurant owners Tsogo Sun. The restaurant is to be renamed Aarya, after Deena’s daughter, and is currently being refurbished, for re-opening in November.  Deena will add his ‘own flair to the menu and the restaurant would be a reflection of South Africa’, the newspaper reported.

In all the comments made on our blog and on Twitter about Deena, his humility and passion for cooking were praised.  Uncharacteristic therefore was the quote which The Citizen attributed to him in their article: ‘I am not an R8 million man. The perception that I am sitting with that money is unfair and it is time for the public to know this.  I don’t want people to to look at it as if I am this guy sitting with all this cash’. It was also made known that Deena has no intention of moving to Johannesburg, from his home in Durban, saying that despite winning the MasterChef SA title, his family comes first.  He explained that the restaurant’s replacement value is R7 million, and this is how the R8 million prize package was quantified.

M-Net spokesperson Ingrid Engelbrecht denied that they had created a false perception that the MasterChef SA winner would receive his or her own restaurant, countering that Tsogo Sun had made ‘various, flexible options’ available for the winner, depending on where the winner lived, and their personal circumstances. We questioned the feasibility of the restaurant prize for non-Johannesburg residents, and received a similar reply from Ms Engelbrecht in April already:‘Regarding the restaurant prize, Southern Sun is happy to tailor-make the options in order to meet the needs of the winner and to ensure that all parties are happy going forward with this amazing prize. They will take into account factors such as the contestant not being from Johannesburg, having a family and any other obligations, and will assist to whatever degree is necessary’. Ms Engelbrecht is quoted in The Citizen article as saying that the winner of MasterChef SA won the position of Head Chef for a two year period, with a value of R 7 million.  Deena is to receive a percentage of the restaurant’s profits, but will not own its title deed.

Yesterday afternoon we received the media statement from Priya Naidoo, Tsogo Sun’s General Manager: Communication, refuting the explosive article in The Citizen. We publish it in its entirety, and leave it to the reader to decide what’s cooking at the MasterChef SA MondoVino Restaurant at Montecasino in Johannesburg:

‘M-Net and Tsogo Sun refute claims made by the Citizen newspaper today that MasterChef South Africa winner Deena Naidoo is disappointed with his prize package, and that he will not be getting his own restaurant. This is factually incorrect.  The total restaurant prize included (amongst other things) the full-time running and rebranding of the floor space. This arrangement was rent free, for two years. However, M-Net and Tsogo Sun structured the sponsorship to permit the MasterChef winner to choose between various options of participation in the restaurant, knowing that the winner might not be able to take up such a fantastic prize. Deena elected a joint venture operation where he will share in the restaurant profits and partake in the rebranding and relaunch of the restaurant. This will run for two years. This decision was based on the fact that Deena, his wife and children are unable to relocate to Johannesburg at this time.

“I consider myself privileged and am extremely grateful to have won this prize. It is a once-in-a-lifetime opportunity,” says Naidoo. “At no point have I ever been disappointed with the arrangement I have with M-Net and Tsogo Sun. In fact, they have been extremely accommodating and flexible and are allowing me the chance to run this restaurant whilst keeping my current job in Durban. Tsogo Sun appreciates that my family comes first. I couldn’t be more excited to embark on this journey with them.” M-Net and Tsogo Sun explained the terms and options available to the Top 2 contestants while the series was still being filmed, and all parties were fully aware of what they would be entering into, should they win the prize, which consists of: R250 000 in cash, a brand new car, a trip to Italy and an Italian cooking course, a year’s free supply of wine and a sommelier course, as well as the Tsogo Sun restaurant opportunity.  Naidoo adds, “I never expected to have R8 million in my bank account and any reports that suggest this are simply untrue. I wanted to clear up the misconception that this might be the case, and in the process, it was asserted that I’ve been let down by M-Net and Tsogo Sun. This is inaccurate.”  Naidoo will embark on his restaurant adventure in November’.

The Citizen has written a follow-up story, confirming the accuracy of their article: ‘We reaffirm the accuracy and veracity of the story and would like to express our disappointment with M-Net and Naidoo’s reaction’. The newspaper stated that Deena had provided the information to their journalist, and that she had followed up with him to make sure that he was happy with the quotes attributed to him.

The Cape Argus wrote on Tuesday that ‘the bulk of the R8m prize comprises the anticipated profits from “owning” the restaurant’, quoting Ms Engelbrecht.

A Direct Message to Deena yesterday afternoon via Twitter, requesting guidance as to which story to believe, has not been replied to.  Deena stopped Tweeting altogether after The Citizen article appeared yesterday morning. Whatever the outcome of this furore, the reputation of MasterChef SA, Tsogo Sun, M-Net, the chef judges, and its affiliated sponsors has been severely damaged by The Citizen article.  If Deena did speak to the media, this will have been a major wake-up call to him to deal with the media with kid gloves!

POSTSCRIPT 28/7: Deena Naidoo started Tweeting in the early hours of this morning again, ReTweeting a link to an iol.co.za article.  In the article he discusses the short-term future with his new restaurant: ‘While Mondevino has a strong Italian focus, Naidoo says, when he takes over, that will change. ‘Expect a menu of dishes ranging from pap and tomato gravy to milk tart and even my butter chicken.’ While Durban-born Naidoo said he would have liked to open a restaurant in his home town, this won’t be the case.  “The location was earmarked for various logistical reasons. It is in a vibrant area with huge potential and, as industry leaders, I understand and trust in Tsogo Sun’s reasoning.”  Even though a move to Joburg looks inevitable, he has no plans to uproot his family just yet.  “I’m only thinking about the next three months for now and I will continue working (for Nedbank) and we will continue to stay in Durban,” he said’.

POSTSCRIPT 29/7: Deena Naidoo is quoted in the same iol.co.za article that the MondoVino restaurant will come under his ‘expert hands from November’, which seems inaccurate given that he has never run a restaurant before, and will not be at MondeVino more than 5 times a month.

POSTSCRIPT 29/7: In the Sunday Times today the newspaper reports that Deena Naidoo has not made himself available to the media for clarification of this media furore, as we too have discovered, still awaiting his reply, implying that Deena is now under the strict media control of M-Net’s PR department, one of the prices he will have to pay for having won MasterChef SA.  The newspaper adds that Deena will receive a three month ‘business training’ programme, to teach him Financial, HR and Restaurant management.  An odd sentence, to explain why he would only be at the restaurant five times a month, is: ‘Also, if I start running the place, I will lose the passion that brought me into this competition, and that is to cook‘!  In contrast to media reports earlier this week, Deena is said to have indicated that he will not make drastic changes to the restaurant ‘just to show people that I am there‘!

POSTSCRIPT 30/7: There is another side to Deena Naidoo coming to the fore – from his gentlemanly and humble personality projected on MasterChef SA, he showed defiance when he Tweeted yesterday in reply to a question about cutting corners with the apples in his dessert he prepared in the Finale as follows: ‘instinct told me to do that hate following recipes‘!

POSTSCRIPT 31/7: Channel24 reported today that The Citizen has lodged a complaint with the Broadcast Complaints Commission of South Africa against Talk Radio 702 for describing its MasterChef SA report last week as ‘misleading’ and for M-Net’s Ingrid Engelbrecht calling it ‘very inaccurate‘.  The complaint is based on the code’s requirements that facts must be truthfully presented, that opposing points of view must be presented, and that a right of reply must be offered. The newspaper says that the radio coverage about the newspaper’s report did not meet any of these requirements.

POSTSCRIPT 2/8: Caryn Gootkin, blogger and media writer, has used her legal background to analyse the MasterChef SA prize package, and found various descriptions by M-Net about its MondoVino restaurant prize. The broadcaster’s PR department refused to make the contestant contract available, which we were refused as well.  She introduces the article by saying that the ‘ingredients for a disaster were there from the start‘!  She believes the issue could contravene the Advertising Standards Authority code on trust.

POSTSCRIPT 22/8: Channel 24 reported today that an anonymous person has lodged a complaint of ‘misleading advertising‘ against M-Net for its alleged misrepresentation of the MasterChef SA MondoVino prize at the Advertising Standards Authority (ASA).  The ASA has confirmed that the complaint has been lodged, but has not revealed the identity of the complainant.  It is awaiting the response from M-Net’s legal team.

Chris von Ulmenstein, Whale Cottage: www.whalecottage.com Twitter: @WhaleCottage

MasterChef South Africa: has Season 1 been a success?

It is interesting to analyse how successful MasterChef South Africa has been, its final 19th episode being broadcast this evening, the winner of the first season being announced in the special 90 minute Grande Finale.  It would appear that the reality TV cooking program has been enjoyed by many South Africans, yet some aspects about it were disliked.

To judge the success of MasterChef SA we looked at quantitative information:

1.  Audience Ratings (ARs) are used by the South African advertising industry to quantify the success of a TV program.  ARs = Reach x Frequency, or the % of the Target Market reached.  It was explained by a media strategist that the AR statistics do not reflect viewership of M-Net repeats, and therefore they do not reflect the full number of viewers.  The AR of 0,8 achieved for MasterChef SA exceeds the expectation of 0,5 on an ‘All Adults’ target market filter, she said, and described the program as ‘world class’, ‘professional’, and with good production values.  A food TV producer felt the opposite, saying that M-Net must be very disappointed with the viewership achieved, its ultimate goal having been to sell more decoders.

2.  On Twitter the @MasterChef_SA account has grown to 11253 Followers.  One may have expected more Followers, for the stature of the programme.  When one reads the Timeline after an episode, the mix of South African Tweeters is evident, attracting commentary from male and female viewers, and from different language groups.  @RobertsonsSpice has only achieved 733 Followers, a very poor performance.  @Woolworths has 33 466 Followers, an exceptional number, but had embraced Twitter prior to its MasterChef SA sponsorship.  @Nederburg only has 1265 Followers, also disappointing for this sponsor.

3.  On Facebook the MasterChef SA page has 8511 likes, Robertsons Herbs and Spice has 1373, Nederburg 7544, and Woolworths an amazing 193676 likes!

4.  The YouTube videos of the Robertsons’ Masterclasses by Chef Reuben Riffel show the viewership, and it is understandable that some of the earlier videos would have the highest viewership.  The first Masterclass in week 1 (16 March) was for a ‘Cheesy Garlic Bread’, and has achieved 4154 views in the past four months.  ‘Stuffed Chicken Breast’ (30 April) has 3335 views to date. ‘Crepes’ (20 March) achieved 3201 views. ‘Pepper Sauce’ (19 March) was seen by 2882 viewers. ‘Chocolate Braaied Bananas’ (16 March) has achieved 2864 views. ‘Milktart’ (2 May) has 2732 views to date, and ‘Roast Chicken’ (15 May) has 2252.  The other videos have had lower viewership, some extremely low.  The viewership figures must be disappointing for Robertsons, and we could see a sharp drop-off in viewership growth two months ago, midway through the series. The dishes demonstrated by Chef Reuben were hardly of a ‘Masterclass’ stature!

5.  Arnold Tanzer was the leader of the MasterChef SA culinary team of eleven, which included Chef Vanie Padayachee from Le Quartier Français too, working behind the scenes in testing every recipe that the Finalists had to prepare, often more than once, checking the preparation times, and making sure that the challenges were ‘doable’.   Interesting was the article in the Sunday Times, detailing the quantities of food and liquid that the 19-series programme went through, supplied by Woolworths in the main: 62 kg mussels, 300 kg fish, 500 kg beef, 400 kg lamb, 165 kg chicken, 2592 free-range eggs, 250 kg of cheese, 215 kg of fresh herbs (mainly mint, thyme, and dill – there is no mention of Robertsons’ herbs and spices, which are not stocked by Woolworths), 100 kg mushrooms, 100 kg butter, 600 l Ayrshire milk, 200 kg onions, 240 l sunflower oil, 144 l olive oil, and many more ingredients.  These quantities used benefited the suppliers of these products.

6.  Twitter was a new social medium to most MasterChef SA Finalists, and they were encouraged to open Twitter accounts.  Deena Naidoo has by far the largest number of Followers at 1986, followed by Sarel Loots (1331), Jade de Waal (1254), Ilse Fourie (1019), and Lwazi Mngoma (1018). The other Finalists have very much lower Follower numbers.

Qualitatively, it was interesting to observe:

1.  Initially, no one went out on Tuesday evenings, being glued to their TV screens.  From Twitter one could see that after the first four weeks life started getting back to normal, and event organisers were not afraid to schedule functions on Tuesday evenings any longer.  The hype about MasterChef SA never reached that of the Australian series when flighted locally.

2.  Many TV viewers, especially men, were initially not interested in watching the program, but the talk on Twitter and in social circles enticed them eventually to watch the program. Towards the end of the series we saw fewer proactive Tweets about MasterChef SA, and fewer people talking about the reality series socially.

3.  Most restaurant staff were unable to watch, as they were working at the time of the program.  If they had access to a PVR, they watched a recording afterwards. Most of them do not seem to own a M-Net decoder, and seemed surprisingly uninformed about the reality TV series, or were not interested in it, most chefs seeing it as ‘amateurish’.

4.  Viewers expressed their extreme dissatisfaction with the judges’ decision to eliminate Guy Clark and not Jade de Waal in episode 9.  There was talk on Twitter about the elimination choice being a ‘production decision’, and many said that they would no longer watch the program due to the perceived rigged choices made.

5.  The program sponsorship will have benefited Woolworths and Nederburg, but the impact on Robertsons’ sales is not expected to be significant:

*   Woolworths has run superb food advertising during the MasterChef SA episodes, well matched to the theme of each episode, and creating amazing appetite appeal. In the episodes too the Woolworths Pantry was well-branded when the Finalists had to source their ingredients. Significant discounts offered to Woolworths card holders must have brought more feet into their stores. The sponsorship is said to have taken attention away from the embarrassing Frankies beverages debacle. Surprisingly the in-store branding of their sponsorship of the reality TV series was low key, with small banners at the tills.  The initial uproar caused by two recipes of the Woolworths Pantry guest food bloggers appeared to have blown over quickly.  The Woolworths sustainable seafood commercial linked to the seafood episode shot at Paternoster caused controversy, because the content of the advertisement was not reflected in its stores.

*   A media strategist interviewed for this blogpost fed back how she had started buying Nederburg wines again, now finding it trendy to do so, as a result of watching MasterChef SA. Despite the show being filmed at the wine estate, there was little Nederburg branding in the episodes.  Its commercials were less impactful than those of Woolworths, and many say that the ‘ingredient’ composition of the Nederburg wines shown in its commersials, to demonstrate the flavours of the wines, may have been taken literally, if viewers did not know better. Surprising was the low key product placement of Nederburg wines, given that the MasterChef SA kitchen was built for the show on the wine estate. A bottle of Amarula received prominence in a Mystery Box for a dessert, one episode focused on food and Nederburg wine pairing, which highlighted that Deena had little wine knowledge, and one episode featured the celebration of the harvest at Nederburg. Disappointing for Nederburg would be Deena Naidoo winning MasterChef SA tonight, as he does not appear to be a wine drinker, given that the prize includes a sommeliers’ course, and a year’s supply of their Winemasters Reserve range wines.

*   Robertsons went through the Social Media wars since MasterChef SA started in March, its endorsement by Chef Reuben Riffel having raised credibility and advertising honesty questions, and its Social Media Manager Sonia Cabano having been dismissed soon after she took on the job.  The end result is that Chef Reuben’s Robertsons’ endorsement has cost him credibility as a chef, and he appears to now be written out of the Robertsons’ advertising, only one of the five or six spice brand TV commercials featuring him in each of the last few episodes. A further blow to Chef Reuben’s credibility is his very recent endorsement of Rama margarine, also a Unilever brand. Robertsons did not manage its sponsorship well, in that registered ‘members’ of their Masterclass page were sent recipes unrelated to the previous day’s MasterChef SA episode, a marketing failure. In general, Robertsons went through a torrid time, and ‘MasterChef SA‘ must be a swearword inside its hallowed halls!  Its attempt at Social Media was a miserable failure in many respects, and appeared poorly managed, despite its use of the Liquorice social media marketing agency.

6.  The MasterChef SA series benefited sponsors Woolworths and Nederburg, jointly creating two wine brands specifically for the series (Grenache 2010, and a Sauvignon Blanc/Chardonnay blend). It also opened the door for Nederburg to sell its Winemasters Reserve range in Woolworths stores over the four month MasterChef SA broadcast period.  There was no cross-benefit between Woolworths and Robertsons, the retailer having to publicly admit on Twitter that it does not stock Robertsons spices and herbs.

7.  Initially the response to our competitions to predict the overall winner of MasterChef SA and the weekly Finalist leaving the show was surprisingly low, but increased the closer it got to the Finale, and the fewer the options for elimination and winning the grand prize became. The readership of our weekly MasterChef SA episode summary the day after the show saw an increase week by week. Restaurant staff working on Tuesday evenings, international readers, and local non-subscribers who cannot view M-Net, and surprisingly even viewers of the program, fed back that they read our MasterChef SA weekly write-ups. We got hooked onto MasterChef SA, loving writing up each episode, and will miss the Tuesday evening programmes.

8.  MasterChef SA dislikes focused strongly on the judges, particularly the expression on Chef Andrew Atkinson’s face, his dress, and his stare at the Finalists when judging their dishes. Chefs who have met him, however, say that this is not him at all, and praise his culinary skills.  Chef Pete Goffe-Wood attracted negative criticism from the second half of the series onwards. Chef Benny Masekwameng was the most loved judge by far, always kind and supportive to the Finalists. In general chefs felt that the chef judges should have worn chef outfits, and not worn earrings and piercings, to set a good example to young chefs.  Interesting is that every guest chef wore a chef’s outfit in the series.   Initial feedback at the start of the series was critical of all the chef judges being male. After Chef Margot Janse’s appearance, she was judged by Twitterers to have been an ideal judge.

9.  The program series has been criticised for the poor quality food that the Finalists prepared for many weeks, although this criticism subsided in the last few programs, when the Finalists had to replicate dishes made by top chefs Michel Roux Jnr of La Gavroche, Peter Tempelhoff of The Greenhouse, and Margot Janse of Le Quartier Français.  Linked to this is the chefs’ criticism about the prize of a year-long (now extended to two years) contract at MondeVino restaurant at Montecasino, saying it is irresponsible, as none of the Finalists could step into the shoes of a restaurant chef, who has had years of training and experience, and said that it is demeaning to their career to imply that little or no training is required.

10.   There is no doubt that MasterChef SA has stimulated an interest in cooking, and in trying out more complicated dishes.  It probably has stimulated interest in eating out at restaurants such as Terroir, The Greenhouse, Biesmiellah, Sel et Poivre, and The Tasting Room, all featured in the series.

11.  The most gratifying end result of MasterChef SA has been the growth in the Finalists’ cooking skills, in what they learnt from the judges, and the Masterclasses held by the visiting chefs. They also grew vastly in confidence. Chef Arnold Tanzer fed back in the Sunday Times that ‘you could see the change in people as the series went on, particularly how their perception of food changed‘.  He added that he was surprised that even the film crew members were excited about what they had filmed, and wanted advice on how to make some of the dishes. A number of the Finalists have made the best of their MasterChef SA participation:  Berdina Schurink has opened Bella Sophia Culinary Café in Pretoria; Thys Hattingh has changed jobs, now working at the Compass Group as a staff restaurant consultant; Guy Clark changed careers, and now is a chef for the Madame Zingara group, at Café Mozart and at Bombay Bicycle Club; Charles Canning and Samantha Nolan have a stand at the Old Biscuit Mill market on Saturdays, following in the footsteps of Chef Pete; and Lungi Nhlanhla is now deputy food editor at Drum magazine. There is not one Finalist that has not benefited from his or her participation in MasterChef SA, being a springboard to living their passion for cooking.  Tonight it will be Sue-Ann Allen or Deena Naidoo who will walk off with the MasterChef SA 2012 crown, and one of their lives will change forever!  We wish them both the best of luck.

POSTSCRIPT 28/7: A furore has been created by The Citizen, reporting yesterday that MasterChef SA winner Deena Naidoo was unhappy about the misrepresentation of his Tsogo Sun MondoVino restaurant prize, damaging the image of the reality TV series, M-Net, its sponsors, Finalists, and chef judges.

POSTSCRIPT 28/7:  Times Live has published audience figures, to highlight the success of MasterChef SA TV series: MasterChef SA had the 5th highest viewership on M-Net between its start in March and 24 July, beaten by ‘Carte Blanche’ (265939 viewers), ‘Lincoln Lawyer’ movie with Matthew McConaughey (221411), ‘CSI Miami’ (202102), and ‘Idols’ (196698).  The reality cooking show beat ‘Desperate Housewives’ and ‘Grey’s Anatomy’ on viewership.  M-Net had capitalised on the trend to viewership of cooking programs in producing the local MasterChef SA TV series.  No decision has been made about producing a Season 2 of MasterChef SA next year.

POSTSCRIPT 29/8: If the article from Channel 24 is correct (it is part of the same media group that owns M-Net), there will be a season 2 of MasterChef SA, another measure of the success of the reality TV series. M-Net has not confirmed this.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage