The Sweet Service Award goes to the kindest fellow-shopper at Build-It on Buitengracht Street, who on Tuesday offered to deliver two sheets of Rhino board to our Whale Cottage guest house in Camps Bay in his bakkie, when the sheets were just a few centimetres too wide to fit onto the back seat of our car, especially as it was a few minutes to closing time. It is service like this that makes Cape Town such a special city!
The Sour Service Award goes to Telkom, which took four hours to restore the ADSL connection to the whole of Franschhoek last Friday. The ADSL-outage was a major inconvenience to every business in the village, coming at a bad time just before the weekend. The ADSL-outage concluded a week of technical problems in the village, with Vodacom as well as 3G problems experienced earlier last week, and have continued this week.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

Now, don’t tell me that you tried to get two sheets of Rhinoboard into the Merc…
Enjoy your long weekend Chris (I know that guest house owners, amongst others don’t know what a long weekend is!)
I have moved fridges and the more in my ‘luxury bakkie’ Dave. The Rhino board had me beaten for the first time!
Chris