The Sweet Service Award goes to the British Airways cabin crew, and Jenny North in particular, who looked after fellow-passenger Dr Wouter Hanekom and I with the greatest of friendliness on the flight between Cape Town and London on Monday. Nothing was too much trouble, and she had a friendly smile. We teased her about a review of the dinner, and she took it all in her stride!
The Sour Service Award goes to Vodacom, for not being able to fix the roaming problem on my cellphone. Despite switching ‘ROAMON’ on the day of my departure at their Waterfront branch, it did not connect with my phone at Heathrow nor in New York. A friend went to Vodacom on my behalf yesterday, and was told that he cannot call on my behalf, and that I must call them, which I cannot do!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at whalecot [at] iafrica.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
Chris von Ulmenstein, WhaleTales Blog: www.whalecottage.com/blog Tel 082 55 11 323 Twitter:@WhaleCottage Facebook: click here Instagram: @Chris_Ulmenstein
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