The Sweet Service Award goes to newly elected DA Councillor Shayne Ramsay, who is a breath of fresh air in being responsive to City of Cape Town issues of residents of Ward 54, even before she was officially inaugurated. Palm fronds on Avenue Protea and rubbish left lying on Avenue Fresnaye were promptly removed when these were reported to Councillor Ramsay via Facebook, when official Council communication had failed! Her service to our Ward is in stark contrast to that of her predecessor Jacques Weber, who ignored Fresnaye almost completely, and was rude and arrogant!
The Sour Service Award goes to Thrifty Car Rental in Durban, for having received no feedback to our complaint lodged via a Sour Award last week. The only communication has been via Twitter, with various questions asked via DM of verification of the booking, and the contract number. Monies have been deducted from my credit card without being sent a reconciliation of what these are for!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at whalecot [at] iafrica.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
Chris von Ulmenstein, WhaleTales Blog: www.whalecottage.com/blog Tel +27 082 55 11 323 Twitter:@WhaleCottage Facebook: click here Instagram: @Chris_Ulmenstein
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I was in dispute with Avis at CPT in March & I instantly received a refund of over ZAR2,000. Best try Avis next time Chris. 🙂
Thanks for the feedback Nick.