The Sweet Service Award goes to La Residence in Franschhoek, who made a birthday lunch for my 95 year old father a special day to remember, spoiling the family with Pierre Jourdan Rosé on arrival, a lovely three course meal, excellent service, and a birthday cake, which was a gift from the hotel.
The Sour Service Award goes to the Winchester Mansions Hotel. I popped in for a quick cappuccino, on my way home, sitting outside on the terrace, and had to wait for 15 minutes before a waitress acknowledged my presence, despite a number of guests sitting outside. I asked for the bill when I received the coffee, but it did not arrive, so I gave the waitress a R20 note to pay, expecting her to return with the change. She never did – thinking that she had earned a 25 % tip!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.
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