The Sweet Service Award goes to Standard Bank Sea Point, and its Consultant Tamryn Paulsen, for her amazing service in opening new accounts for me when transferring my banking business from ABSA to Standard Bank, and for finding banking options that offered the lowest bank charges and the highest rate on an investment. She also efficiently contacted each company I have debit orders with, providing the new bank details. It is a huge shame that she is leaving the bank today, to go back to study.
The Sour Service Award goes to Tasha’s in the V & A Waterfront, for its poor service and the lack of knowledge by its staff of the pricing of its cakes! I had not been to the restaurant in a very long time, and was impressed with the diversity and creativity of their cake selection. However, none of the staff could tell me how much each of them cost, and continously referred me to another staff member. There were far more staff members than customers in the restaurant, and the staff appeared to be boisterous, one waitress even having an argument at the top of her voice near to where I was sitting. There appeared to be no control over the staff, despite the Manager being on the floor. I spoke to her about the varying prices of their cakes, and suggested that they be marked on the displays. She said that they change all the time, and hence they cannot display the prices, which seemed an odd reason!
The WhaleTales Sweet & Sour S ervice Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.
Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: Chris von Ulmenstein Instagram: @Chris_Ulmenstein
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