A survey conducted amongst 20 000 foodlovers by the Good Food Guide in the UK has identified the ten aspects about restaurants which diners dislike most intensely.
The Telegraph reports that double -tipping tops the list of restaurant bugbears by far, i.e. requesting a tip when a service charge has already been added to the bill. Second on the list is over-attentive waiters, who top up wine glasses when they are still full, and take plates away when diners have hardly finished eating.
The other gripes restaurant patrons have are charging for a cover or bread without disclosing this upfront, offering small food portions, turning tables by pressurising current diners to finish eating quickly, charging for tap water, sitting too close to other patrons, being served out-of-season ingredients, the use of French terms on menus, and open salt and pepper bowls.
The Good Food Guide advises restaurants to heed the customer feedback, to ensure that they survive the global credit crunch.
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