The Sweet Service Award goes to Audi Cape Town, and its amazing customer-caring Service Manager Hennie Kriel. My car had been in for panel beating at Farber Coachworks whilst I was overseas, and they must have disconnected the electronics in doing so, as the time on the dashboard was incorrect. The dashboard also told me that my car key needed a new battery. Hennie sorted out both problems quickly, as he always does, and there was no charge, as the battery cost is covered by the Maintenance Plan. The service by Audi Cape Town is almost as fabulous as driving an Audi! Continue reading →
Tag Archives: Emirates
Dubai City Tour lifts the spirit after shocking Emirates service!
I had the misfortune to experience Dubai under less than perfect conditions, and with it Emirates airline, which once was the best airline in the world (now dropped to number four, as rated by Skytrax)! A City Tour by Sun Tours helped to restore my appreciation for what Dubai has to offer! Continue reading →
WhaleTales Tourism, Food, and Wine news headlines : 30 July
Tourism, Food, and Wine news headlines
* Shocking news is that acting CEO of SAA Nico Bezuidenhout has been moved back to head up Mango with immediate effect. No explanation for his sudden move has been made, and no announcement as to his successor made. The move may link to the media report which stated that Bezuidenhout had revealed that a deal with Emirates had been stopped in the 11th hour by a high-ranking Parliamentary official. Officially, the move is linked to a Bezuidenhout having completed his 90-day turnaround plan for the airline.
* Asian hospitality group Dusit International has signed an agreement with local eLan Property Group to manager two South African, two Mozambique, and one Mauritius property. What is interesting is that the agreement Continue reading →
Chicken or beef: take-off to a first holiday in seven years!
The hospitality industry is a tough (self-inflicted) taskmaster, especially when you have a ‘boss’ as tough as I have, 24/7 duty being the norm!
A gathering of the von Ulmenstein family in Ulm, to explore the origin of our family name and title granted by the then Kaiser Karl the Sixth more than 300 years ago, was the impetus for the journey, to which I have added additional Continue reading →