Tag Archives: Google Analytics

Celebration: Reaching the milestone of 1000 blogposts!

Today we have reached an exciting milestone on our Whale Cottage Blog, in that this is our 1000th blogpost.  We thank our readers for their support in reading our blog, and for providing feedback, to help us improve as we developed over the almost three years. In numerology, 1000 symbolises multitude and perfection, we have learnt from Google, and we dedicate our next 1000 blogposts to be worthy of this definition.

Highlights have been making the Top 10 on the Most Controversial Blog category of the 2010 SA Blog Awards, achieving a cumulative unique readership of just under half a million in the last 16 months (about 30000 per month on average), and setting up the Food & Wine Bloggers’ Club last year.

So what have we learnt about blogging and our blog in the close to three years:

*   Restaurant news in general, and reviews and special offers specifically have attracted the greatest interest on this blog.   Our most widely read restaurant reviews, since we went onto Google Analytics 16 months ago, are for Tokara DeliCATessen, Sotana by Caveau, Gaaitjie, Pierneef à La Motte, and Duchess on Wisbeach.  It was the enjoyment of writing the review of Portofino restaurant, owned by Cormac Keane, that got us started with reviews, and we have written more than 100 reviews since then.  We have seen negative reaction to some of these, and have been banned from the Caveau group of restaurants (including Sotano), the Caviar group of restaurants (Beluga and Sevruga), Opal Lounge, and Café des Arts as a result.  Restaurants generally are poor at Social Media, and only a handful blog and/or are on Twitter.  This means that a restaurant’s information most often is provided by a blog rather than by the restaurant’s own website, which can be to its advantage or diadvantage, depending on the reviews that are listed on the first page of Google.  Other highly read blogposts are the Winter and Summer Restaurant Specials lists, the Table Mountain vote for the New7Wonders of the World, Prince Albert and Charlene Wittstock’s visit to Fresnaye in January 2009, and the Disney service training programme instituted just days before the World Cup. 

*   Tourism topics have also attracted attention, probably because there are far fewer writers on this topic.

*    Word spreads quickly if a blogpost is controversial, and brings in new readers to the blog.  Despite all allegations to the contrary, we have never written a blogpost to be controversial.  It is the reaction to it by our readers that causes the controversy. 

*   Comments have become harder to manage, and increasingly cowardly commenters write anonymously to slate the writer of the blog or the subject of a blogpost.  If one deletes such comments, one is criticised; if one publishes them, one is equally criticised!

*   While blog readers enjoy honesty, and probably read this blog for it, those that are on the receiving end of it plus their friends do react with venom, rather than using the feedback to improve their service and quality. The nastiness in ‘unSocial Media’, our new name for it, has been shocking, especially in a campaign by David Cope on Twitter, where anything goes!

*   Blogging has become very competitive, as bloggers chase readership, and want to be the first to review a new restaurant.  Achieving a first page Google listing for a restaurant, for example, can attract readership over time to the blog by new users when they Google the name of a restaurant.    

*   Readership is disappointingly low on public holidays and weekends.  Saturdays have the lowest blog reading numbers, dropping by up to half of weekday readership. Our highest readership of this blog was on 16 June 2010, during last year’s World Cup, when a tag for ‘2010’ was widely linked to this blog, attracting 9000 page views on that day alone. 

*   Although most readers are unknown to the writer, one carries a huge responsibility in shaping people’s opinions through what one writes.   We try our best to remain objective in presenting information at all times.  We have been blamed for wishing to destroy restaurants and new initiatives, yet supply news about restaurant openings and specials all the time.  Attempts were made last year by Michael Olivier (Editor of Crush!), David Cope (The Foodie Blogger) and Skye Grove (Cape Town Tourism PR Manager) to have this blog closed down.  We moved our blog hosting to America, to prevent this. 

*   Information as well as images are most likely to bring traffic via Google to the website, followed by Twitter.   Facebook is far less likely to draw traffic.

*   The weekly Sweet & Sour Service are enjoyed by readers, and many readers read the blog on a Friday, to check who has received the Sour Award, and then catch up in reading the blogposts of the pevious week.  The Spar Sweet/Limelight Sour Service Awards attracted an unusually high readership, and still do.

Looking forward, we plan to continue being honest, no matter what the cost.  We will endeavour to remain relevant, and to remain heard in the increasing Social Media ‘noise’, as more and more blogs are started, and existing ones reinvent themselves.   We will try to write shorter blogposts!   We will continue helping others to become better bloggers, and will endeavour to never stop learning from others too.

Thank you 1000 times for your readership and support!

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com  Twitter:@WhaleCottage

Restaurant Specials top of Top 10 Whale Cottage Blogposts!

Our Blog is two and  half years old, and we have been dedicated to keeping up our initial goal of writing a blog post a day, with only a few exceptions.  Blog writing is scary initially, as one does not know if anyone, and who, is reading the blog, until one reads comments from readers, if they reveal their real names.

Out of interest, we checked the more than 400000 unique pageviews of our blogposts for the past twelve months via Google Analytics, widely regarded as the most reliable benchmark of readership.  Our Blogposts with the Winter, as well as the Spring and Summer Restaurant Specials, have attracted strong interest, with the remaining Top 10 most read blogposts being a mixed bag, containing four restaurant reviews, indicating that blog readers love reading about restaurants.  We have just launched the Winter 2011 Restaurant Specials list.

The Whale Cottage Blog Top 10 blog post list in the past twelve months is the following:

1.   Winter Restaurant Specials for winter 2010

2.   Table Mountain a nominee for the New7Wonders of the World

3.   Spring and Summer Restaurant Specials : 2010/2011

4.   Prince Albert’s attendance at Charlene Wittstock’s birthday party in Fresnaye in January 2009 – the recent engagement and the forthcoming marriage of the couple keeps pulling traffic to the blog

5.   Restaurant Review of Tokara DeliCATessen (a surprise, but probably due to potential search confusion between the Deli at Tokara, and the Tokara Restaurant.  Ranked third on Google search for this deli).

6.   Restaurant Review: Sotano by Caveau – this blogpost caused a stir, mainly due to the rude response it received on Twitter from one of the Caveau owners

7.   Presentation by Disney before World Cup to frontline hospitality and tourism staff, to enhance service levels – it was a ‘Mickey Mouse’ presentation, of little value, and cost the taxpayer a fortune!

8.   The Stellenbosch Restaurant Route – the popularity of this blogpost, listing the significant restaurants in Stellenbosch, is rewarding, as the Stellenbosch Restaurant Route is something I created on this blog, to honour Stellenbosch now wearing the Gourmet Capital crown.

9.  Restaurant Review: Pierneef à La Motte – this is one of my favourite reviews, and was a pleasure to write from the generous background information I received from Hein Koegelenberg, and in reaction to the amazing food that I have enjoyed there.  Experiencing it for the first time gave me goose bumps, knowing that this will become an Eat Out Top 10 Restaurant for 2011.

10.   Restaurant Review: Gaaitjie Restaurant in Paternoster – our review is regularly read, ranked first on Google for this restaurant. 

In the past month the Top 10 most read Blogposts were as follows:

1.   President of Ferrero Rocher dies in cycling accident in Cape Town – this is not normally a story we would write, but we wanted to correct early headlines that stated that Pietro Ferrero was ‘killed in SA accident’, implying yet another crime statistic, which was completely incorrect.

2.   The Consumer Protection Act, of vital importance to every South African business dealing with the consumer

3.   Departure of Chef David Higgs from Rust en Vrede – probably due to the lack of a statement from Higgs as to why he is leaving and where he is going, this blogpost still attracts regular readership

4.   Cape Town and Winelands Spring and Summer Restaurant Specials for summer 2010/2011

5.   Cape Town to become a 24-hour world class city, detailing plans for various development hubs in Cape Town, including the expansion of the Cape Town International Convention Centre

6.   Restaurant Review: Casparus Restaurant in Stellenbosch (right), an Eat Out Top 10 Restaurant prediction for 2012

7.   Restaurant Review: Dear Me in Shortmarket Street

8.   Tasting Room best restaurant in Africa/Middle East, reflecting the results of the S. Pellegrino World’s 50 Best Restaurants

9.   Restaurant Review: Dash at the Queen Victoria Hotel, an Eat Out Top 10 Restaurant Award prediction for 2012

10.   Hotels in Cape Town offer wide range of winter rates, but discriminate against foreigners.

Google Analytics also measures clicks on tags, and the top tags in the past month, which led Google searches to the Whale Cottage Blog, were ‘Charlene Wittstock’ (very high source of traffic), ‘Prince William’, ‘Table Mountain’, ‘Marthinus van Schalkwyk’, ‘El Bulli’, ‘Cape of Good Hope’, ‘Table Mountain Aerial Cableway Company;  ‘petrol price’, ‘SA Tourism’, and ‘Hemelhuijs Restaurant’.

We welcome your feedback about our blog, and the stories you would like to read more about.  Thank you to all our readers for your readership, support, suggestions, and comments.  

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com  Twitter:@WhaleCottage

Food & Wine writing explodes in Cape Town, bloggers told

The Food & Wine Bloggers’ Club meeting held at Brio restaurant last night was a huge success, with five Haut Espoir wines tasted, and Rob Armstrong of the wine estate and Sam Wilson of Food24 informing and entertaining the food and wine bloggers attending.   There were lots of laughs, and bloggers attending participated in the discussion.  Cape Town was highlighted by Rob as seeing an “explosion” of food and wine writing, mainly via bloggers, which was not evident in other areas in South Africa.

Sam Wilson, Editor-in-Chief of Food24, Woman24 and Parent 24, impressed by doing her presentation using an iPad, which most bloggers had not seen before.  She challenged bloggers to find their “barrier of authenticity”, in that each blogger should define how far one can go, who one is via one’s blog, and how much of one’s self one wants to reveal.  Each blogger should set their own parameters. “How much of you do you want to be?” she asked the bloggers.   She argued for honesty in blogging, and for not following the magazine route of “selling out”, in only writing good restaurant reviews.  She said that Food24 would be following a policy of saying it as it is in their restaurant reviews.   Brad Ball, chef of Bistro 1682, in discussion of restaurant reviews, said that they welcome the feedback from reviews, and act upon it.  He does take the feedback “from whence it comes”, he said.    Restaurant owners and chefs were advised to not respond when they have had something to drink!   Restaurants should contact the clients posting negative reviews, and sort the issue out as quickly as possible.

Sam warned bloggers to not set themselves up as an expert, as one can easily be ridiculed by others.   She advised them to be humble and honest in their writing.  She reminded bloggers to not take their blogging too seriously, and not be too earnest, but rather enjoy it and to blog for fun.   Each individual blogger’s writing will not change the world, and “does not matter in the bigger scheme of things”.   Sam advised that Google Analytics be used to measure the blog’s readership.   Food24 has a special page on its website to provide a platform for 440 food bloggers, with 50000 readers and 200000 page impressions per month.  She advised new food bloggers to join the Blog platform that had been set up for them on the Food24 website, and then to start up their own independent blogs once they have gained in confidence.  Photographs should be captioned and tagged, to help with Search Engine Optimisation (SEO), and should be well-shot in good light.  Headlines should have “Googable” words in them, for SEO.   The most popular recipes posted on the Food24 Blogs platform are for fundamental meals such as chicken pie, macaroni cheese, bobotie, and anything with chocolate in it.   A recent post of a “Braai pie” recipe attracted 10 000 hits for a first-time blogger.  Sam concluded that she no longer sees herself as a journalist, but as a “conversation shepherd”.

Rob Armstrong impressed the bloggers by being himself and honest (as was Sam), and is incredibly tall.  Haut Espoir was bought by his family in Franschhoek ten years ago, and Rob took the bloggers through an informal tasting of his Sauvignon Blanc, Chardonnay, Shiraz Rose (he says they cannot make enough of it), Gentle Giant (named after Rob’s brother) and Shiraz.  Half of Haut Espoir is planted with vines, and the other half with fynbos, over 7 000 fynbos cuttings, representing 600 – 700 species, having been planted.  The goal is to follow organic and biodynamic farming practices, and  Haut Espoir supports the Biodiversity and Wine Initiative.   The winemaker is Nikey van Zyl, and Rob says that he is in charge of sales and quality control, in testing the wines.  He has a personal relationship with his clients (including &Union and Caveau), and personally delivers his wines to them, so maintaining the good relationship.  Rob writes a “Fynbos Friday” post about the wonderful plants they have on their farm.  One can do a Fynbos and Vine Tour with Rob, by making an appointment.   In contrast to Sam, Rob does not know his website readership, and does not really care what it is.  He does however know that they produce 80 000 bottles of wine per year.

It was interesting to hear the Canadian statistic that the average time between buying and drinking a bottle of wine is 17 minutes, meaning that wine drinkers are not ageing their wines any more.   In South Africa the statistic is 72 minutes.  Rob shared that the number of Vignerons of Franschhoek has more than doubled since 2004, and now stands at 54.  Discussions are in place to stretch the new Franschhoek Wine of Origin region, to include such wine estates as Backsberg and Glen Carlou.   Rob is the Chairman of the Vignerons’ Sustainability Committee, a joint action by the vignerons to self-audit their sustainability.  Wine buyers can check the sustainablity of the wines they buy and drink via the new sustainability seals.  Rob is on Twitter, as @Rambowine, while the farm’s Twittering (@HautEspoir) is done by Raoul de Jongh.   Rob was asked whether wine sales had increased due to his blogging and Twitter activity, and he said that he could not quantify that, but that it was easier to sell his wines due to the awareness that had been created for Haut Espoir.

The next Food & Wine Bloggers’ Club meeting will be held on Wednesday 22 September, at the Salt Vodka and Champagne Bar, above Salt Deli and across the road from the Ambassador Hotel in Bantry Bay.  Food blogger Dax Villanueva from Relax-with-Dax and wine blogger Hein Koegelenberg from La Motte will be the speakers.   To make a booking to attend, e-mail info@whalecottage.com.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com