The Sweet Service Award goes to the Culemborg branch of Mercedes Benz, and its Workshop Manager Dean Guimaraes and the Service Bookings Clerk Karen October, for their excellent service in getting an oil leak and a problem with the roof opening and closing mechanism repaired.  Something that I feared would cost a few thousands, for the roof problem in particular, cost just under R1000.  Karen kept me up to date throughout, and ensured that the car did not have to stay at the workshop overnight for more than one day. This is not the first Sweet Award for this branch. Continue reading →