The Sweet Service Award goes to the Twelve Apostles Hotel and its GM Horst Frehse and Housekeeping Manager Laaiqah Raven, for their collegiality in lending us some duvet inners and bed linen when we needed to make up twin bed rooms for a group of UK wine sales representatives staying at Whale Cottage recently.  The hotel did not charge (we have heard that this is a practice of the Mount Nelson Hotel), and the collection and return was very efficient. Continue reading →