Tag Archives: Pendock Wine Gallery

Banning bloggers not a response to Social Media criticism: an open letter to Michael Pownall, GM of Taj Cape Town!

Taj logoDear Michael

I laughed when I received your letter of 28 February in the post this weekend, to advise that I have been banned from your five star establishment, a member of Leading Hotels of the World!

You wrote: ‘This letter serves to inform you of our shock and disappointment at the manner in which you have dealt with our establishment in the social media.  As a fellow colleague in the hospitality industry I have been (sic) amazed that you have failed to address our perceived shortcomings and your concerns, (sic) directly with me, the general manager. We are fully supportive of social media, however, one should have details 100% correct before publicly. (sic) Slandering (sic) one of my team and our establishment, it is so unnecessary and unprofessional.  To this end, we wish to advise you that you are no longer welcome nor permitted to enter or be in the Taj Cape Town hotel without my personal permission. Should you enter the premises, you will be apprehended by our Security Department and asked to leave’.

You do not state which 0f the references by us to the Taj in ‘Social Media‘ you refer to:

*   was it the Tweet about the rude service from your barman during the interval of a concert at the St George’s Cathedral a few weeks ago, which I reported to your Duty Manager?

*   was it the poor accommodation at your hotel after the poor Gastronauts gourmet dinner at Mint more than 3 years ago, so bad that I chose to go home in the middle of the night?

*   was it the Tweet four months ago about the poor non-caring attitude of your Banqueting Manager Eugene Myburgh, when he showed no regard for my complaint about slipping on your dangerous highly polished wooden floor in your Banqueting section, once again reported to your Duty Manager, with no response?

*   was it the mention a month ago about your new Conference facility you are opening in The Reserve this month, mentioning my doubt that your Manager Myburgh will be capable in running it if he cannot even run the tiny Banqueting section in your hotel? Continue reading →

WhaleTales Tourism, Food, and Wine news headlines: 11 March

WhaleTalesTourism, Food, and Wine news headlines

*   Speculation about the reason for the stepping down of Koos Bekker as CEO of Naspers at the end of last month is that Bekker may be planning to create the world’s largest global internet, media, and digital group.

*   Bloomberg Businessweek has highlighted Cape Town as the jet set holiday destination of celebrities such as Kim Kardashian and Oprah Winfrey, paying R50000 per day to stay in the new villa at Ellerman House, which houses owner Paul Harris’ art collection and new Wine Gallery (a serious one, not a six bottle one like that of the petite Pendock Wine Gallery)! Unfortunately the article contrasts the opulence of the villa and its guests with the poverty of the inhabitants of the townships in Cape Town, and highlights the city’s poor reputation as the ‘most violent city in Africa‘!

*   Top UK chef Michel Roux Jnr has resigned from the BBC produced ‘MasterChef: the Professionals’ and ‘Food and Drink‘, describing negotiations with the BBC as a ‘frustrating process’, the corporation not having an appreciation of Roux’s commercial relationships.

*   Moderate wine drinking could help prevent heart attacks and reduce heart-related deaths amongst Continue reading →

Ellerman House uncorks unique world class Wine Gallery!

Ellerman House Corkscrew Whale Cottage PortfolioEllerman House is one of Cape Town’s leading boutique hotels, and has one of the largest private art collections.  Now it has inaugurated a world class Wine Gallery in the basement of its newly opened Villa Two, with a record number of 7500 bottles of wine. Architect Michael Dennett of DV8 Architects created the unique space, which aims to reflect the more than 350 year history of winemaking in South Africa, and to create an environment of learning more about and tasting our wines.   It presents the Ellerman House wine collection as a work of art in itself.

Earlier this week I visited Ellerman House, and friendly guide Heike Gerntholz showed a group of us around the new Villa Two and its Wine Gallery. The 3 bedroom villa costs R50000 per night to rent, with its own butler and chef.  The Wine Gallery can be accessed by the guests in the villa, as well as by the guests in Villa One, and in the main building, via a separate entrance.  Villa Two guests are isolated from any noise made by the users of the Wine Gallery, we were told.

My focus was the Wine Gallery, and a hand-crafted stainless steel spiral staircase takes one down to it.   It is a vast temperature-controlled space, and a number of elements attract one’s attention.   The design of the very large  lights above the tasting table was inspired by wine glasses.  Behind the tasting table is a Ellerman House Terroir Wall Whale Cottage PortfolioTerroir Wall designed by Angus Taylor,  in shades of brown, orange, yellow, and beige, representing the soils of 100 local wine farms, including La Motte and Chamonix, each framed and named.   There is a massive bar counter made from a solid block of granite, with a hematite wall behind it, and a Continue reading →

Delaire Graff sparkles with new Graff jewellery store and iconic The Chinese Girl!

Delaire Graff The Chinese Girl painting Whale Cottage PortfolioOne of the social highlights of this year was the unveiling yesterday of Vladimir Tretchikoff’s ‘The Chinese Girl’, South Africa’s most internationally recognised painting, at its new home at Delaire Graff in Stellenbosch, which celebrates its 10th year of being in Mr Graff’s ownership.  The 40th Graff jewellery store was also opened at the wine estate, the first in Africa.

Delaire was bought by Laurence Graff OBE in 2003, and he invested a lot of money in setting up a cellar, a winetasting centre, the main restaurant, and investing in interior design created by the late David Collins from London. The Boutique Hotel followed, which houses Indochine and the Spa, also decorated by Collins.  Commendable has been Mr Graff’s investment in South African art, and his William Kentridge dominates the main restaurant,  while Lionel Smit’s work is striking, a four-piece work as well as a portrait of Mr Graff dominating the reception of the main building. Continue reading →