The Sweet Service Award goes to Pepler Alarms and its owner Pieter Pepler.  I visited my guest house in Franschhoek on a Saturday afternoon just before my overseas trip, and was surprised that I did not hear from Pepler when I set off the alarm in error. I had Pieter’s cell number in my phone, and called him instead of the control room in error.  He sent a staff member over within an hour, coming through from Paarl, to replace the battery. Continue reading →