The Sweet Service Award goes to GrandWest for its professional handling of the crowds attending the Carlos Santana concert on Tuesday evening.  This Award is shared with William of Computicket in Camps Bay, who connected me with a customer in Sea Point, wishing to sell her ticket due to a knee operation the day before the concert, which had been sold out months in advance.  Not being partial to crowds in big spaces, I was surprised about how smoothly everything went: no traffic problems close by (compared to the Cape Town Stadium concerts), easy to find parking close by, an excellent quality seat, lovely seat neighbours, a very tough security man preventing anyone further back blocking the view of those sitting in the front row of our block by wanting to dance in front of them,  the incredibly low parking cost of R10, and the ease of leaving without any major traffic blockages.  The entrance boom did have a technical problem as we Continue reading →