The Sweet Service Award goes to GrandWest for its professional handling of the crowds attending the Carlos Santana concert on Tuesday evening. This Award is shared with William of Computicket in Camps Bay, who connected me with a customer in Sea Point, wishing to sell her ticket due to a knee operation the day before the concert, which had been sold out months in advance. Not being partial to crowds in big spaces, I was surprised about how smoothly everything went: no traffic problems close by (compared to the Cape Town Stadium concerts), easy to find parking close by, an excellent quality seat, lovely seat neighbours, a very tough security man preventing anyone further back blocking the view of those sitting in the front row of our block by wanting to dance in front of them, the incredibly low parking cost of R10, and the ease of leaving without any major traffic blockages. The entrance boom did have a technical problem as we arrived, as luck would have it in our queue, and the scanning of bags did slow down the time of getting into the building. One could see that this is a well practiced and organised team of staff!
The Sour Service Award goes to Charly’s Bakery, which earlier this week angered its customers and Social Media fans and followers in posting photographs of biscuits they had made about Oscar Pistorius and his trial next week, with the question: ‘Not sure if these are in good taste, but they sure taste good’, reported The Citizen. The Meme biscuits found Pistorius guilty before the case has commenced, and was found to be disrespectful of the memory of his late partner Reeva Steenkamp. Despite deleting the post and apologising as soon as the Social Media storm burst, reaction remained negative about the insensitivity, some posting that they would not support the high profile bakery in future.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at whalecot@iafrica.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.
Chris von Ulmenstein. Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage
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Hello Chris. Shucks, when a good idea at the time goes bad. It’s one of those ‘undo’ moments in life that are remembered for eons. Let’s forgive and forget the Charly’s Bakery gaff.
Social Media is not so kind David. One has to be very careful about what you post.
”High profile” bakery? Hulle koek is DROOG!
Charlys quality is absolutely appauling – terribly iced, over-cooked etc. Another Reuben case maybe? Nothing wrong with ‘selling out’ but dont let the quality drop…