In the 2018 Brandz study by Kantar Millward Brown it has created a list of ten most trusted South African brands, a list which includes mainly food products, the 75 year old KOO one of these and right at the top on Trust, and the very new online shopping brand Takealot.com, already ranked third. None of the country’s largest value brands appear on the top trusted brand list. Continue reading →
Tag Archives: Standard Bank
Sweet Service Award goes to Albourne Boutique House; Sour Award goes to Standard Bank!
The Sweet Service Award goes to Albourne Boutique House in Somerset West, and its Manager Glen, for his excellent service when I stayed over there recently. He was on duty until 23h00, allowed me to take a drink from their Bar, listened to my feedback about the disappointing meal at Giovanni’s in the Waterstone Centre, and was on duty at breakfast the next morning again. The winter rate is excellent value for money.
Standard Bank Sweet Service Award; ABSA Sour Service Award!
The Sweet Service Award goes to Standard Bank Gardens Centre and its Enquiries assistant Samantha. After spending 90 minutes subjected to ABSA’s incompetence in trying to close my account and credit card, having moved to Standard Bank, Samantha quickly and efficiently helped me load the credit card payment beneficiary and guided my payment of the outstanding ABSA card balance at the ATM outside the branch, taking no more than 5 minutes.
Sweet Service Award goes to Standard Bank; Sour Service Award goes to UCT Summer School!
The Sweet Service Award goes to Standard Bank Sea Point and its Manager Colleen Sampson, for assisting me in receiving my interest payment on a fixed deposit, due on the first of the month, which took until 4 January to be paid with the help of her intervention. She was feisty in dealing with her colleagues in the bank’s IT Department, demanding immediate rectification of the computer glitch which had caused the problem.