Tag Archives: Sunglass Hut

How honest and ethical is 2oceansvibe? Playboy bares all about owner Will Mellor, aka ‘Seth Rotherham’!

Having been on the receiving end of a deceiving, defamatory, and dishonest attempt to extract information about my guest houses from 2oceansvibe ‘Chief Whip’ Simon Hartley, we were interested to read about the dishonest past of 2oceansvibe founder ‘Seth Rotherham’ in the March issue of Playboy!

The article highlights the following about 2oceansvibe and its owner:

*   Its slogan of ‘Work is a sideline, live the holiday‘, implying that the owner sits on the beach or at Café Caprice in Camps Bay all the time is obviously not truthful, and interestingly does not reflect the content of his website. Through the slogan he has created a profile of himself as a wealthy person who has hooked in some brand ‘partners’ at great expense to feed his extravagant lifestyle. Those who have met ‘Seth’ know that he works hard, writing for his website, and being involved in his Radio and TV stations 2OV.  He has also run a luxury villa rental business (DG Rentals with the Dogon Group), but appears to have fallen out with its owner.

*  A sensitive issue appears to be the use of the pseudonym ‘Seth Rotherham’, instead of his real name Will Mellor. When we sent an sms to ask him why he hides behind a false name, he referred us to Playboy, as he had been asked the same question by them.  His weak reply was that he needed a clean name for the property rental business (but which he has not operated in the past 4 years), therefore using his real name for that business, and he created ‘Seth Rotherham’ for his 2oceansvibe website, as his ‘risqué party-times might not sit well with my daytime clients’.

*   The article shares how dishonest he was whilst working as a Butlers pizza delivery boy, cheating the system so that he got the largest orders, guaranteeing him the largest tips, at the expense of his colleagues, and which led to him being fired!

*   He explains in the magazine that he rarely takes calls (one a week, he says), wanting to be contacted on his terms, which is only via e-mail or sms, as we discovered last week, when I tried to contact him about Hartley’s information request. He explains that he is ‘actually quite shy. I need to be in my comfort zone and I don’t like surprises. I feel bad if I don’t remember people’ names. So, everything I do daily is managed digitally’. Having Will’s cell number, I attempted to call him, but I should have known that he never answers his phone. I sent an sms, and he (cowardly) wrote that he could not take the call as he was in a bad reception area (a predictable cop out), but surprisingly he was able to send sms’s perfectly, and almost immediately!

*   His radio station 2OV, with Darren Scott’s Ballz, was embarrassed last year when IT expert Shaun Dewberry discovered that their radio listenership data was highly suspect and overstated.   NetDynamix, the company hired by both radio stations to supply listener data, said the botch up was a miscommunication on its part and that the figures supplied to the radio stations referred to the number of times people had logged on to the station instead of the actual number of listeners.  One wonders how someone as IT astute as Mellor would not have known instinctively that the numbers were inflated, and that he was misleading his brand ‘partners’ (including Pierre Jourdan – it was Boschendal until recently, Vespa, MINI, Mail & Guardian – just the other day it was still News24 – Block & Chisel, Puma, Jack Black, Vida e Caffè, The Westcliff, The Mount Nelson, De Grendel) in terms of claimed listenership! Will tells Playboy: ‘Darren and us (and indeed the public) were all duped by the same incorrect data’ – come on Will, you were paying the company to generate the data!

*   The article claims that Mellor is karmic, and that he fired a staff member after four days of being employed, in not fitting the karma of his business, which led to Mellor being called to face a CCMA hearing, which he described as ‘not cool”!

2Oceansvibe has been a benchmark for bloggers, having been created long before most bloggers had even heard the B-word.  Many envied ‘Seth Rotherham’ for his advertised lifestyle arrogantly communicated via its pay-off line.  As a new blogger I had held Mellor in high esteem, especially after meeting him at a bloggers’ function.  He generously organised a pair of Rayban sunglasses from his client Sunglass Hut when our hug led to my sunglasses being crushed.

However, I saw a different side to him and his business last week, when he allowed his website to post a story devoid of all journalistic ethics.   On Friday afternoon we received a call from Hartley, mumbling indistinctly about a story he was ‘researching‘ relating to the SA Butler Academy, and requesting a radio interview.  I told him that we were frantic, having had a large number of check-outs, and new check-ins expected for the afternoon.  I requested more time, explained how busy I was, and asked Simon to e-mail the questions.  He set a deadline for 3 pm, and would not budge.  The two questions were not related to our SA Butler Academy blogpost at all (which it is evident that he never read, so much for balance!), and when I asked him to explain what the relevance of the questions was to the SA Butler Academy he brushed the question aside. He did not even send the link of the City of Cape Town’s property valuation roll, the crux of his story, and request an explanation.  It is clear now that he was in a rush to leave Cape Town to get to Hermanus for the weekend, according to his Tweets.  He did offer an opportunity to opt out if I did not want to respond, saying that ‘you will be credited as being unavailable for comment’, but that would have been dishonest, so I did not accept that option!   I had sought advice from two communications specialists, and both encouraged me to do the interview initially.  In the last minute however one of them sent an urgent sms: ‘Don’t agree to the interview. The chap is apparently not above board’. Seeing the story that Hartley wrote, the advice was spot on, as Hartley had not written about the SA Butler Academy at all, and had tried to dishonestly mislead me, not revealing the real topic of his story.

It made me wonder why 2Oceansvibe would have wanted to publish a non-story, with such a weak headline as ‘Outspoken Guest House owner Knee-Deep in Controversy‘!  Short of traffic they are not, with ‘350000 unique readers and nearly a million page views in the past month‘, Mellor smsd proudly, and he was clearly annoyed and sounded almost threatening when I decided to turn the tables, and asked him a few questions, just as Hartley had done to ourselves: ‘Chris I think I need to make something very clear to you because it seems you might be going down a bad path here’. Quoting his readership and page views, he continued: ‘I say that to make clear the fact that it is no longer a blog, it’s a news outlet with 10 permanent editorial staff. Simon is the editor overseeing all of that. This is his job. I can only interfere to a certain point’.  He continued, now clearly fired up and concerned about this blogpost: ‘Regarding standards, I expect my staff to be thorough and truthful and to give subjects an opportunity to respond. I also insist they include comment post-publication, if the subject  was initially unable to respond. Again I must stress that I can only interfere with Simon’s work to a certain extent. He is a highly ethical person and known for his integrity. Chris I assure you that I am giving every effort to ensure this doesn’t come out as bad as it could, and will keep doing so’ (our underlining). Now please Mr Mellor, don’t think that we will buy that – you ARE brand 2Oceansvibe!  You have been lied to by your editor, and the PR industry does not agree with your faith in Hartley either.  ‘Response’ is not answering two questions unrelated to the false and misleading topic Hartley spoke about, meaning that Mellor’s instructions are not being followed by his staff! On the top right of the website ‘Seth Rotherham’ is introduced as ‘Editor in Chief’, with no mention of Hartley!

A long sms from Mellor highlighted that ‘I insisted he (Hartley) gets your side of the story before publishing’. This did not happen, as Hartley unprofessionally denied us the opportunity to be told the real topic of his story, or even be given an opportunity to see the full story before it was posted.  A follow-up sms from us, to express the disappointment with Hartley’s unprofessional conduct, received Mellor’s reply: ‘I don’t have browsing internet access where I am – data very slow. Simon smsd to say he tried to get comment from you and were able to reply more than once but refused to‘, which is devoid of all truth!  Clearly Hartley was desperate to get the story posted, and used Mellor’s absence to post it without any ‘journalistic’ integrity!

Our blog being highlighted as being controversial is not newsworthy, and we carry the badge from the SA Blog Awards, having been nominated as ‘Top 10 Most Controversial Blog’ in 2010 (the category has been discontinued since then), a category that was won by 2oceansvibe in that year, even though it wasn’t controversial, it never was a blog, and Mellor was a judge for the Awards too, showing how poor his ethics are, his sms claim of no longer being a blog being noted – it never was!  In fact, his website is nothing more than a rehash of other writers’ work, with little original writing!  He is not universally liked, seen by many to be arrogant and a ‘cheat’here, here, here, here.

In one of Mellor’s sms messages he wrote that he has opened his own Twitter account (@SethRotherham): ‘I even had to get my own twitter handle as I can no longer use 2oceansvibe twitter for personal use

That brings us to Hartley, someone I have never met.  Asking what his agenda was with the story, he replied that ‘I was following a journalistic lead’, and that we had not met previously.  However via Twitter (great research medium which Hartley likes to use too for his so-called ‘research’) we discovered that he had been alerted to the story by Twitch Marthèlize Tredoux, a good friend of Hartley’s wife Lize, and a continual abusive Tweeter (as @konfytbekkie) about ourselves (she and I have never met, but she does love our Blog and Tweets, obsessively reading them and writing about them ad nauseam)!  Unsurprisingly, Hartley’s defamatory call via Twitter for information for his ‘research’ was eagerly replied to by Skye Grove, PR and Communications Manager of Cape Town Tourism!

Asking Hartley why he did not send me a copy of his story before posting it, so that I could give him a detailed response, he arrogantly replied:  “There is no onus on 2oceansvibe, or any other publication (sic) to send the subject of their investigations an entire article before it is published. On which journalistic handbook do you base this expectation? The onus on the publication is to strive for a balance of views, which we did in earnest by calling, texting and emailing you. Despite your ability to answer multiple emails, you did not comment on two short questions. Quite frankly, I did answer your questions as to how my questions for you were related to your dispute with SABA. I informed you that dozens of readers alerted us to the dispute you had/have with SABA, and while reading all of the available correspondence, an important lead appeared (you’ll see the screenshot in our post) – a lead that required its own investigation. So, as I answered at the time: the questions to you arose over the course of our reading through your dispute with SABA. I completely reject any assertions that I or 2oceansvibe Media acted dishonestly at any point in the investigation or publishing of the article, and should you be able to demonstrate any error in our reporting (we are confident there is none), we will gladly publish an amendment”.

We have highlighted the dishonesty of his misleading approach, and his unprofessional unwillingness to reveal what the story was really about. There was no balance sought, as claimed, as Hartley did not even verify which aspects of the SA Butler Academy blogpost were indeed honest and truthful (we did not terminate the services of Mrs Novacovic, for example, as he claimed, both our blogpost and that of the SA Butler Academy stating that, reflecting his poor research capability!).  He spent three hours looking for information, yet gave us an unfairly short lead time to respond.  He Tweeted libellously during his research, as he did on Tuesday too, proving how unprofessional he is: Currently standing behind J Arthur Brown in the line for Cirque du Soleil. He’s looking terrifically rested for a criminal’.

‘Infamous’ 2oceansvibe (Hartley’s description) has a chequered past as far as honesty goes, and it makes one wonder how honest and balanced any writing on the website is!  Clearly ethics and honesty are not part of the 2oceansvibe karma and vibe!

POSTSCRIPT 8/3: A blog reader asked about the tax liability of Mellor receiving the use of the MINI and the Vespa for free. We sent him a text message: ‘Hi Will, one of my readers has asked if you pay tax on the use of the MINI and the Vespa? What value is placed on each of these two vehicles?’ It was sent at 20h36 last night, and given no reply, again at 9h56 this morning. There has been no response from Mellor!

POSTSCRIPT 20/3: We have sent a lawyer’s letter to 2oceansvibe about their blogpost, which contained numerous untruths and is defamatory.  Will Mellor has reacted in anger, and launched another attack.  The two (unanswered!) sms messages (the second one was a repeat of the first because of non-reply!) we sent him about his own affairs (the value of and tax paid on his MINI and Vespa) he labels as ‘harrassment’, rich coming from someone who does not allow one to call, and who deals with communication with humans via sms or e-mail, on his terms.  This is what we wrote: “Hi Will, one of my readers has asked if you pay tax on the use of the MINI and the Vespa? What value is placed on each of these two vehicles?”. So much for ‘harassment’!

POSTSCRIPT 20/3: 2oceansvibe has added a further article to their website, an angry reaction by Will Mellor to our request to the Internet Service Providers Association (ISPA) to take down the defamatory and dishonest 2oceansvibe article. Their response ridicules the Take Down notice they received, as well as the ISPA Code of Conduct, especially the clauses relating to “Lawful Conduct’.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

2Oceansvibe Sweet and Nedbank Sour Service Awards

The Sweet Service Award  goes to Seth Rotherham of cult blog 2Oceansvibe, for organising a new pair of Rayban sunglasses from his sponsor Sunglass Hut when mine broke in a crushing hug from Seth at a recent blogging event.   Seth kept me informed about the status of the sunglasses throughout the process.

 

 

The Sour Service Award goes to Nedbank in Sea Point, who took 45 minutes to issue a replacement credit card and to set up an Internet banking profile.  The bank employee Shaun Parsons was surly and unfriendly, took his time with all the paperwork, and refused to supply copies of the ten pages I had to sign to receive the new card, but did so when his manager Mari gave the go-ahead!  This is a bank that says NO before it can say yes!

 

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

SA Blog Awards 2010 organisers’ response to criticism poor!

Despite posting an invitation via Twitter to the SA Blog Awards organising committee of JP Naude, Dave Duarte and Chris Rawlinson to respond to our criticism of the SA Blog Awards 2010, we received nothing more than a not-so-understandable Direct Message on Twitter from Chris Rawlinson: “I think if you had taken a few mins to call me you may have most of what you said is simply not true. Hope all well. Chris”

In addition, the organising committee posted a response, two days after our blog post appeared, to the criticism documented not only on our blog, but also written by many other bloggers (see via a Google search), on their website www.sablogawards.com, in the News section, and not on their Home Page, where it should have been featured.  Massive criticism of the Awards organisation also swamped Twitter on Sunday!  One would have thought that the organisers would have sent the response to the criticism to each of the nominees by e-mail, to win their favour for the 2011 Awards!

The following issues raised have not been addressed in the reply of the Organising Committee:

1.   The change in rules in the Awards competition over the two month period

2.   The exclusion from the Awards dinner for the Top 10 finalists, originally indicated to be open to all

3.   Voting at nomination stage

4.   Organisers’ names not revealed

5.   Judges names not revealed, and questionable capabilities of some judges, in not being bloggers

6.   Poor standard of organisation generally

7.   No communication about the rules to those that entered

8.   Massive changes between the 2009 and 2010 competition procedure, categories, prizes and dinner inclusion/exclusion

9.  Sponsorship of some categories, but not all

10.   Role of Afrigator

11.   The controversial choice of www.watkykjy.co.za as Best Blog in South Africa.

12.  Not mentioned previously is the male dominance of the organising committee (3 males), executive judges (5 males) and judges (48 of the 64 were male).  I would like to predict that there are more female than male bloggers, and therefore they may not have been able to appreciate the female touch.  We suggest a more balanced gender distribution for 2011!   From what I could see at the Vista Bar, there were definitely more male than female winners.

We are delighted to read that each of the Top 10 finalists in each category will receive a ‘digital badge’ to feature on their blogs.   We also acknowledge their salute to bloggers and the great work that they do, and the thanks expressed to all participants.  

What is really obvious from the reply is that traditional media such as PR featured more strongly than social media in marketing the SA Blog Awards, an absolute contradiction, given that blogging is the foundation of social media marketing.  The Twitter presence was poor, and the SA Blog Awards should have had a blog!

This is the official response from the SA Blog Awards to criticism received:

“On behalf of the SA Blog Awards we would like to thank all of the participants who contributed this year. These include the public, the nominees, the South African Bloggers and the judges. A special thanks to News 24, our other sponsors and suppliers and partners, without who the awards would not have been possible.

A tremendous effort was made this year to move the SA Blog Awards to a new level. We feel that this has been accomplished. Where there are a few criticisms in the blogging industry, we welcome these and will look to learn from those that are factually correct. In addition we will shortly be implementing our review process, which we hope all will participate in.
 

The SA Blog Awards has been run by volunteers and goodwill up to now and the time and effort has been quite taxing. The new CEO, JP Naude, stepped in after a casual conversations with Chris Rawlinson and Dave Duarte, and recognising the potential of the SA Blog Awards began implementing new support structures, media policies and other processes on a very short notice, and as such was still saddled with some systems which had been in place in the previous years. JP is well aware of the current flaws and has already, in a very short time added enormous additional value. JP immediately recognised that the first priority was to re-establish the credibility and integrity of the SA Blog Awards.
 

Contrary to what has been written in the public space regarding the nomination, registration and voting phases. (sic) We made every effort to notify bloggers to register; we did this via the Afrigator database, email, twitter and notifications on our site. In addition we notified former voters of the nomination phase. During the nomination phase, the public vote phase and the judging phase we continually asked for nominees to register their contact details with us. After all phases had closed we still continued asking nominees to register their contact details. To date we are still struggling to get final correct details, in some cases nominees entered incorrect email addresses. During this process we manually went to the blogs and looked for contact details or mailed them from their site requesting details. Where we had contact details we used them to the best of our ability.
 

When we talk about moving the blog awards up to a new level, we mean an improved voting process, more awareness for the bloggers of South Africa, better criteria for the judges to understand, and ensuring an equal platform for all nominees. All of these were done, but will again be reviewed in order to find the best possible formula. 
 

We asked judges which were subject related to the category to judge. This means the category was judged by an expert in the subject matter of that category which hopefully will assist the bloggers with better recognition, should they choose to seek endorsements or financial support for their blog.
 

This year the SA Blog Awards was supported by News24 who have applied their online support for the bloggers. In addition the SA Blog Awards radio partner, Good Hope FM, supplied radio coverage pre -and post the event. Further has been garnered from the SABC News, SAFM, Cape Talk, 702, eTV News, The Digital Edge and several other online publications. All this was for the first time arranged with the kind support of Atmosphere PR, which added a much more professional dimension than in previous years.
 

As a sponsor and supplier to the SA Blog Awards, Ogilvy Cape Town added their support with additional fun and creativity using a digital photographic concept on the night. These social media pictures have been published and will surely bring enjoyment to all bloggers and other viewers.
 

Our emphasis this year was on the readers of the blogs, with the judges in place to act as the guardians of the categories. We believe the readers of the blogs are of great importance and as such gave them a greater say in the voting process. The public vote counted for 70% and the judges vote 30%. This led us to the 24 hr voting system. This system allowed for blogs with regular readers to show their appreciation, and as such the blogs which have a loyal regular following rose to the top. Falling in line with our policy to continue striving for a better formula this process will be reviewed.
 

We increased the number of active voters in excess of 300% from 2009 to 2010.
 

Our judges were given several criteria to look at, these included, Design, Content Quality, Reader Engagement, Relevance to the category, and Overall Experience. These are factors that we believe make a good blog and bring the reader to the forefront. A factor we believe the judges must prioritise during scoring.
 

Finally we asked an executive judging panel to look at the winners of each category in order to determine an overall winner. The Executive Judging panel then scored the top three blogs they thought were most deserving.  These scores were compiled and an end result calculated to indicate the final overall winner. The results were conclusive.
 

The night itself was an overwhelming success bar one or two glitches. The night was invite only, this meant we arranged an event which was limited in numbers, however free to the nominees and invited guests. The venue, The One & Only, we believe was befitting the stature of the event and was appropriate considering that we were recognising the best bloggers in South Africa. Furthermore the night was well arranged, sound was excellent, light, and multimedia quality was good. In addition, our MC Mumzy was also exceptional.  We would have loved to have all top ten nominees at the awards, but during the 2010 stage this was just not logistically or financially feasible.
 

In terms of prizes we have had queries on several fronts, many say prizes are not necessary and that the prize is the prestige of winning, some say there should be financial incentives. Again we will engage our audience and ask the question.  Which do they prefer? Our overall winner received an iPad from News 24, a Black Berry from Vodacom and vouchers from, Rocket seed, Sunglass Hut and Obox. In addition we commissioned a fantastic glass sculpture as the overall award, again a step up from years before.
 

The category winners each received a glass award engraved with the details of that category as well as the aforementioned vouchers. Each top ten finalist will still receive a digital  badge to showcase on their blog, with category winners, and the overall winner receiving relevant winners badges.
 
Finally we engaged local computer wholesaler Infinitix to supply us with PC equipment for a charity of our choosing. We chose the community centre in Bridgetown. This community is plagued by violence, drug abuse, alcohol abuse, teenage pregnancy and several other social evils. Marlon Parker from Rlabs is involved with this community centre, and they have made a significant improvement in changing the lives of many within this community using social media. We trust that the PC equipment we handover to Marlon will help him with his continued effort to use social media to better the lives of those suffering under the hardships they live in.


We once again urge the bloggers of South Africa to stand by the SA Blog Awards and work towards improving the process together with us. The respect of the blogging community lies in the hands of the bloggers.


At the SA Blog Awards we will continue to seek, recognise and reward the best bloggers in South Africa. Our work is however not finished. We will keep the pulse of the SA Blog Awards alive in South Africa constantly.


Once again congratulations to the bloggers of South Africa whether good or bad, big or small, we are proud of the fact that you are blogging. You are the new voice of society”. 

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com