Tag Archives: tablet

World Travel Market Africa: Day 2 very disappointing and unprofessional, focus on Mobile Marketing!

WTM Africa Banner Whale Cottage PortfolioI was so impressed with the talks in the Event programme of World Travel Market Africa on Friday that I returned yesterday to the Cape Town International Convention Centre to listen to some more.  It was a much more disappointing and unprofessional experience than on Friday.

It was a shame that the afternoon session was very quiet for all at the exhibition,  having to compete with the Stormers playing Highlanders. It did make finding parking outside the Convention Centre easy though.  In between two talks I went into the Media Centre, and was horrified at how rude the security person was, questioning my presence there, after I had used it the day before as well without question, annoying too as I had blogged about the first day yesterday!  It is disappointing that the quality of the food at the Convention Centre, which had improved greatly after the arrival of Chef Warwick Thomas almost a year ago, was uninspiring in the Media Centre, with some pieces of feta, lots of olives, cherry tomatoes, green leaves, and cucumber slices (the day before they came with mini pita bread), baby potatoes and slices of roast beef with stir fry vegetables (the day before much better rice and tender chicken breasts), and fruit and a mini milktart, which leaked all its content the minute one used the spoon (compared to the excellent fruit tarts and WTM Africa desserts Whale Cottage Portfoliochocolate mousse served the day before).   At 15h00 the content of the small bar fridge, consisting of cold drinks and water, had been cleared out, and they were not refilling it for the next three hours until closing time, because the budget limit for drinks had been reached!  The day before a Convention Centre staff member announced that no more drinks could be had by the writers using the Centre, despite the fridge still being three quarters full!  This all happened despite Natalia Thomson, the PR consultant for the exhibition being in the Media Centre, but she did nothing about the drinks shortage, despite the feedback to her. Continue reading →

International Tourism scenarios for 2014!

Tourism 2014 trendsAmerican tourism consultant and speaker Dr Peter Tarlow has made some predictions for the tourism industry in 2014.   He believes that not much will change relative to 2013, but has identified some trends that could impact on the tourism industry globally, as reported by eTurboNews:

1.  The economic status of the world in the past few years has placed greater emphasis on the ‘middle class‘, representing the largest number of travellers.

2.   Middle class travellers tend to be more forgiving of tourism mistakes and less perfect service.  They are however sensitive to economic changes, and the cost of credit in particular.  Interest rate increases makes the use of credit more expensive, and can affect travel. As they live on a budget, middle class travellers will be affected by their expectation of taxes and other major cost increases.  Stock market trends influence confidence, even if the middle class does not own shares.

3.   The upper class is more demanding of service when travelling, and less reliant on and believing in marketing.

4.  Security remains an important issue, and global events, such as the Winter Olympics, the Summer Olympics, and the 2014 World Cup will create security challenges, including terrorism, for Brazil in particular.

5.   Airlines will increasingly be disliked, as their service diminishes, as their rates increase, as they merge to save costs, as they Continue reading →

WhaleTales Tourism, Food, and Wine news headlines: 13 August

WhaleTalesTourism, Food, and Wine news headlines

*   Good news is that the UK travel industry is seeing the first signs of recovery, after two years of a ‘meltdown‘, which severely affected the Western Cape tourism industry too!

*   One third of active American travelers travel with a smart phone and a tablet, and are an important market to watch for trends, now called the ‘Digital Elite’!

*   Ataraxia Serenity 2008 was the best selling wine at the recent Free State FNB Wine Show. (via media release from Ataraxia)

*   Sarah Baker of Wild Peacock Emporium has moved to the wholesale division of Wild Peacock, focusing on the supply of artisanal boutique cheeses.

*   French wine estate owners are being warned against fraudulent Continue reading →