Belthazar Sweet Service Award and SA Tourism Sour Service Award

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The Sweet Service Award  goes to Manager Herman at Belthazar.  On Mother’s Day I was waiting for my son to finish seeing a movie in the Waterfront, and had a cappuccino and a sundae at the restaurant.  When I asked for the bill, the waiter said that it was on the house for Mother’s Day – a sweet surprise!

 

 

The Sour Service Award  goes to SA Tourism, for sending out a newsletter to every tourism operator the day after Indaba ended, on 9 May, referring to its “April newsletter” and writing “As we head into May, it’s an exciting time for tourism product in South Africa. INDABA is just a few days away and the Welcome Awards finalists have just been announced” .  What a poor communication example from our country’s tourism marketing body!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

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