Sweet Service Award goes to Dr Wim de Beer; Sour Service Award goes to Pick n Pay ASAP!



The Sweet Service Award goes to my Dentist Dr Wim de Beer, in the Waterfront, who assisted me at short notice when a dental implant cracked, and came loose. I was on my way to Gordon’s Bay, and he was leaving for a two week break before I returned to Cape Town. I had to delay my departure to Gordon’s Bay so that he could reinstall the implant. Best of all is that he didn’t charge me a cent for this emergency procedure. It was done so quickly that I got to Gordon’s Bay before it got dark, despite late afternoon traffic. 

The Sour Service Award goes to Pick n Pay ASAP!, the second week running. Having seen the media coverage about the new renamed Shopping App, previously called Bottles, I decided to buy a bag of cat food, using the R50 promotional voucher promised. In the past week I have tried to purchase the cat food daily, and each day the Promo code was rejected as having expired. I would receive a new Promo code,  and the same message would come up, four promo codes not working. I called in to Customer Support at Pick n Pay, requesting to speak to a manager, but none has called me back. It was admitted to me that the App has teething problems, which must be costing Pick n Pay massive lost business with this unreliable App!


The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.

Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: Chris von Ulmenstein, My Cape Town Guide/Mein Kapstadt Guide Instagram: @Chrissy_Ulmenstein @MyCapeTownGuide

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