The Sweet Service Award goes to Computicket at the Theater on the Bay, and its star staff member William. I was looking to buy one ticket for a Mozart Symphony Performance at the City Hall, receiving the bad news telephonically that there was only one last seat available right at the back of the Hall. When I arrived to pay for the ticket, William told me that he managed to find one ticket in the front row, remembering that it is my favourite row. It was a wonderful concert. Continue reading →
The Sweet Service Award goes to Discovery Insure and its call centre agent Nomfundo for her professional dealing with my call earlier this week, for being honest in acknowledging that the company has a system problem in that one is not being rewarded for good driving or for zero driving on its App. She also organised that I receive four Discovery Gameboard plays for the month of May, which should have been available next week, but were made available on Wednesday this week already, a day after the call! Continue reading →
The Sweet Service Award goes to the Clicks Cape Quarter pharmacy, for its excellent quick service. I had spent 90 minutes in a queue at the Clicks Hout Bay pharmacy a week ago for a script, but had chosen to not have an asthma pump. Discovering that my pumps had all expired, I went to the Cape Quarter Branch of Clicks, being nearby, and the pharmacist efficiently and quickly found my script online via my Discovery Clicks card. It took all of 10 minutes. Strangely my Apple Pay did not work in the pharmacy, which happened in Hout Bay too. However, shopping elsewhere in the Cape Quarter, Apple Pay worked perfectly! Continue reading →
The Sweet Service Award goes to MiCaffè, and its Manager Melissa. I went into the restaurant to order an ice cream to kill time before a next appointment, and was served by a waitress who appeared to have no knowledge of the ice cream flavours available. She asked me whether I wanted it in a cup or cone. I said cone, and she brought it in a cup. Throughout my ordering, the waitress laughed at me. Melissa came to me when I sat down, and apologised. When I asked for the bill, she told me that I didn’t have to pay, and gifted me coffee pods on top of that! Continue reading →