The Sweet Service Award goes to Pick ‘n Pay Camps Bay, and its head office staff, for hosting a group discussion with customers, requesting feedback about their shopping experiences at the branch. We learnt that the store is to undergo a major renovation and upgrade in January, that the Hot Foods section will be revamped, that the positioning of the tills is to be amended to address the queueing problem, that the till staff is to be trained to address their disrespect to customers, that fruit Continue reading →